User Guide
Table Of Contents
- Amendment Record Sheet
- Copyright
- Warnings and cautions
- For your safety
- Care and maintenance
- ESD protection
- Battery information
- Company Policy
- Nokia 5000 Service Manual Structure
- 1 General Information
- 2 Service Devices and Service Concepts
- 3 Baseband Troubleshooting Instructions
- General baseband troubleshooting
- SIM related faults
- User interface
- Audio troubleshooting
- Audio troubleshooting using phoenix
- Check microphone using "Hp microphone in Ext speaker out" loop
- Check earpiece using "Ext microphone in Hp speaker out" loop
- Check IHF & ringing tone function using "Buzzer"
- Check vibra function using "Vibra control"
- Earpiece fault
- IHF/ringing tone fault
- Microphone fault
- Headset earpiece fault
- Headset microphone fault
- 4 RF Troubleshooting Instructions
- 5 Camera Module Troubleshooting
- 6 System Module
- Glossary

Display shows "Contact Service"
Troubleshooting flow
This error can only happen at power up where several self-tests are run. If any of these test cases fails the
display will show the message: "Contact Service".
They are individual test cases, so the below lineup of error hunting's has no chronological order. Use common
sense and experience to decide which test case to start error hunting at.
RM-362; RM-363
Baseband Troubleshooting Instructions
Issue 1 COMPANY CONFIDENTIAL Page 3 –13
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