User Guide

• Send the file to Nokia by e-mail. Use the following addresses depending on your location:
• APAC: [e-mail]
• CHINA: [e-mail]
• E&A: [e-mail]
• AMERICAS: [e-mail]
• When you receive a reply from Nokia, carry out certificate restoring.
• Tune the phone completely.
Note: SX-4 smart card is needed.
• If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
• Phoenix service software v 2007.04 or newer.
• The latest phone model specific Phoenix data package.
• PKD-1 dongle
• SX-4 smart card (Enables BB5 testing and tuning features)
• External smart card reader
Note: FPS-10 has an integrated smart card reader.
• Activated FPS-10 flash prommer
• Flash update package 03.18.004 or newer for FPS-10 flash prommers
• CU-4 control unit
• USB cable from PC USB Port to CU-4 control unit
• Phone model specific adapter for CU-4 control unit
• PCS-1 cable to power CU-4 from external power supply
• XCS-4 modular cable between flash prommer and CU-4
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
Steps
1. Program the phone software.
i Start Phoenix and login. Make sure the connection has been managed correctly for FPS-10.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with Phoenix , reflash the phone.
iii Choose the product manually from File→Open Product , and click OK.
Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.
iv Go to Flashing→Firmware Update and wait until
Phoenix reads the product data as shown in the
following picture.
RM-429
BB Troubleshooting and Manual Tuning Guide
Page 3 –50 COMPANY CONFIDENTIAL Issue 1
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