Nokia Customer Care Service Manual RM-429 (Nokia 3610 fold) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Amendment Record Sheet Amendment Record Sheet Amendment No Issue 1 Page ii Date 07/2008 Inserted By Comments A. Salo COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Copyright Copyright Copyright © 2008 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RM-429 Warnings and cautions Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RM-429 For your safety For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Care and maintenance Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RM-429 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
RM-429 Battery information Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer.
RM-429 Company Policy Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
RM-429 Company Policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Nokia 3610 fold Service Manual Structure Nokia 3610 fold Service Manual Structure 1 General information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Nokia 3610 fold Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 General information Table of Contents Product selection....................................................................................................................................................1–5 Phone features .......................................................................................................................................................1–5 Accessories ...................................................................................................................
RM-429 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 General information Product selection RM-429 is a quadband GSM handportable phone that supports GSM850/900/1800/1900 bands. Figure 1 View of RM-429 Phone features Hardware characteristics • Fold Form Factor • Quad-band GSM 850, 900, 1800, 1900 • EDGE Rel. 4: MSC 32 (5DN/3UP/6SUM) • GPRS: MSC 32 (5DN/3UP/6SUM), class B&C • Speech codec support for AFR/AHR/EFR/FR/HR • 30MB user memory and (empty) MicroSD card slot • Douglas 8 UI on primary display, Fold 4 UI on secondary display • 2.
RM-429 General information • Dedicated camera sidekey • Music Player with customizable skins • MicroSD card slot • Internal vibra and antenna • M3 HAC Compliance UI features • New Series 40 UI • Active stand-by Applications/service enablers • Video streaming and recording in QCIF (176x144 pixel) • XHTML browsing over TCP/IP • SAIC • Skins (wallpapers, icons, colors) • Music Player supporting MP3, MP4, AAC, eAAC+ and Windows Media Player • PIM (Calendar & Contacts) • Presence Enhanced contacts – OMA IMPS •
RM-429 General information Accessories Sales package contents • 3610 Tranceiver • BL-5C Battery • AC-3 Charger • User Guide Table 1 Battery and chargers Type Name AC-3 Compact charger AC-4, AC-5 Travel performance charger BL-5C Battery 1020 mAh Li-Ion Table 2 Car accessories Type Name HF-33W, HF-200, HF-300 Wireless plug-in handsfree CK-100, CK-15W, CK-300, CK-7W Wireless carkit Table 3 Headsets Type Name BH-101, BH-102, BH-201, BH-202, BH-208, BH-212, BH-300, BH-304, BH-305, BH-502, BH
RM-429 General information Table 4 Data Type Name CA-101 Micro USB data cable CA-100 USB data cable Table 5 Memory cards Type Name MU-22, MU-27, MU-28, MU-37, MU-41 Memory card Technical specifications General specifications Unit RM-429 transceiver with BL-5C 1020 mAh Li-Ion battery pack Dimension (mm) 99.6 x 44.3 x 19.6 Weight (g) Volume (cc) 97 67.
RM-429 General information The hardware module is not protected against water. Condensed or splashed water might cause malfunction. Any submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion. The hardware module complies with the SPR4 Operating Conditions. Electrical characteristics Table 6 Normal and extreme voltages Voltage Voltage (V) Condition General conditions Nominal voltage 4.0 Lower extreme voltage 3.
RM-429 General information Parameter EDGE output power Unit EDGE850: +5 … +29dBm/3.2mW … 794mW EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.
Nokia Customer Care 2 — Service Tools and Service Concepts Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts Table of Contents Service tools............................................................................................................................................................2–5 CU-4.....................................................................................................................................................................2–6 FLS-5 ...................................................................................................
RM-429 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –4 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts Service tools The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-429. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
RM-429 Service Tools and Service Concepts FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use. Note: FLS-5 can be used as an alternative to PKD-1.
RM-429 Service Tools and Service Concepts FS-57 Flash adapter • FS-57 is equipped with a clip interlock system • provides standardised interface towards Control Unit • provides RF connection using SA-130 coupler. For attenuation values, see Attenuation values for SA-130 (page 2–15). • multiplexing between USB and FBUS media, controlled by VUSB Phone Mounting Instructions: 1 Ensure blades lock into adaptor clips. 2 Carefully lower phone down while pulling pin lock lever back.
RM-429 Service Tools and Service Concepts MJ-134 Module jig MJ-134 is meant for component level troubleshooting. The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features: • Provides mechanical interface with the engine module • Provides galvanic connection to all needed test pads in module • For GSM 850, GSM 900, GSM 1800 and GSM 1900 bands, use CA-128RS cable connected to right angle mouth SMA connector on fixture.
RM-429 Service Tools and Service Concepts RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine module. It is used together with the ST-55 stencil. RJ-177 Soldering jig RJ-177 is a product specific soldering jig used for soldering and as a rework jig for the engine module. Alternatively to RJ-177 and depending on the availability, RJ-230 Universal Soldering Jig can be used. Both RJ-177 and RJ-230 have the same function. RJ-230 is the preferred tool.
RM-429 Service Tools and Service Concepts SA-130 RF coupler The SA-130 coupler is for GSM RF Go/No Go testing. It interfaces with the FS-52 and SS-62/CU-4 interface adapters. It allows RF function testing in GSM bands of 850, 900, 1800 and 1900 MHz. Note: SA-130 is not suitable for RF tuning. For RF attenuation values, see Attenuation values for SA-130 (page 2–15).
RM-429 Service Tools and Service Concepts SS-120 Domesheet alignment tool SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10.
RM-429 Service Tools and Service Concepts ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-160. ST-65 Rework stencil ST-65 is a rework stencil used with rework jig RJ-201. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are flashed.
RM-429 Service Tools and Service Concepts CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is included in the FPS-10 and FPS-11 sales packages. CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
RM-429 Service Tools and Service Concepts PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes. XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.
RM-429 Service Tools and Service Concepts Band GSM 900 GSM 1800 GSM 1900 Channel Freq. Attenuation RX Freq. Attenuation TX Low 925.2 -10.6 880.2 -12.6 Mid 942.6 -10 897.6 -11.6 High 959.8 -9.65 914.8 -11.3 Low 1805.2 -8.5 1710.2 -9.98 Mid 1842.6 -7.66 1747.6 -9.86 High 1879.8 -7.15 1784.8 -9.87 Low 1930.2 -7.27 1850.2 -7.51 Mid 1960.0 -7.91 1880.0 -7.2 High 1989.8 -9.15 1909.8 -7.
RM-429 Service Tools and Service Concepts Service concepts POS (Point of Sale) flash concept Type Description Product specific tools BL-5C Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Issue 1 Micro USB cable COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts Flash concept with FPS-10 Figure 2 Basic flash concept with FPS-10 Type Description Product specific devices FS-57 Flash adapter Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts Flash concept with FPS-10 and SS-62 Type Description Product specific devices FS-57 Flash adapter Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts RF testing concept with RF coupler Type Description Product specific devices FS-57 Flash adapter SA-130 RF coupler Other devices CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable GPIB control cable Page 2 –20 COMPANY CONFIDENTIAL Copyright © 2008 Nokia.
RM-429 Service Tools and Service Concepts Type Description USB cable Module jig service concept with smart card reader Type Description Product specific tools MJ-134 Module jig Other tools CU-4 Control unit PKD-1 SW security device SX-4 Smart card PC with Phoenix service software Smart card reader Cables DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 Service Tools and Service Concepts Module jig service concept Type Description Phone specific devices MJ-134 Module jig Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card PC with Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable USB cable GPIB control cable Page 2 –22 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Table of Contents General BB troubleshooting guidelines ...............................................................................................................3–5 Phoenix self tests ...................................................................................................................................................3–5 ST_CURRENT_CONS_TEST troubleshooting....................................................................................
RM-429 BB Troubleshooting and Manual Tuning Guide List of Figures Figure 3 Power up timing................................................................................................................................... 3–14 Figure 4 SIM power-up sequence ...................................................................................................................... 3–22 Figure 5 External input Ear out ..................................................................................................
RM-429 BB Troubleshooting and Manual Tuning Guide General BB troubleshooting guidelines If any component is replaced, retest or rerun the selftest. If Betty (N2300) or Vilma (N2200) is replaced, perform an EM calibration. Phoenix self tests Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting.
RM-429 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide ST_CURRENT_CONS_TEST troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide ST_SLEEPCLK_FREQ_TEST troubleshooting Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide ST_SLEEP_X_LOOP_TEST troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide ST_UEM_CBUS_IF_TEST troubleshooting Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –12 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide General power checking Check the following voltages: Signal name Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, IrDA, Display VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.8 Display & hall sensor VANA AVILMA ON ON 2.5 Audio, some pull-ups VR1 AVILMA OFF ON 2.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 3 Power up timing 1 User presses the power/end key -> PWRONX is low. 2 Vilma activates Vana, VIO, VDRAM (1.8V), sleep oscillator and VR1 -> VCTCXO starts running, Digital ASIC gets system clock, I/O buffers are powered, FLASH devices are powered. Vilma raises RstX signal to Betty. 3 Betty starts Vcore regulator immediately when RstX rises. Due to soft start this however may take up to 1 ms. 4 RF clock is stable.
RM-429 BB Troubleshooting and Manual Tuning Guide Hall sensor troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide SD card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 4 SIM power-up sequence User interface troubleshooting Keyboard troubleshooting Context There are two possible failure modes in the keyboard module: • One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt or corrosion). • Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcut or open connection).
RM-429 BB Troubleshooting and Manual Tuning Guide Side keys troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Keys troubleshooting Page 3 –24 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Power/end key troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Display module troubleshooting General instructions for display troubleshooting Context • The display is in a normal mode when the phone is in active use. • Display is in a partial idle mode when the phone is in the screen saver mode. • The operating modes of the display can be controlled with the help of Phoenix. Table 8 Display module troubleshooting cases Display blank There is no image on the display.
RM-429 BB Troubleshooting and Manual Tuning Guide 1 No backlights when image is on 2 No image when backlight is on 3 No backlight and no image Note: When assembling/disassembling the phone, all grounding contacts between different levels (display, display flex, display frame, hinge flex connector) must be checked in order to have them properly connected. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 1 Page 3 –28 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 3 Page 3 –30 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide LED driver troubleshooting Troubleshooting flow Camera module troubleshooting Introduction to camera troubleshooting Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small.
RM-429 BB Troubleshooting and Manual Tuning Guide Taking and evaluating test pictures with main camera When taking a test picture, remember the following: • • • • • • • • Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels If the phone is hot, let it rest for a while before taking the picture Make sure the optical system is clean Use highest possible resolution Make sure the light is sufficient (bright office lightning) Do not take the picture towards light so
RM-429 BB Troubleshooting and Manual Tuning Guide Camera and HWA hardware troubleshooting Troubleshooting flow Audio troubleshooting Audio troubleshooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. The input signal for each loop test is single-ended. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia.
RM-429 BB Troubleshooting and Manual Tuning Guide Required equipment The following equipment is needed for the tests: • Oscilloscope • Function generator (sine waveform) • 'Active speaker' or 'speaker and power amplifier' • Phoenix service software • Battery voltage 3.7V Test procedure Audio can be tested using the Phoenix audio routings option.
RM-429 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 5 External input Ear out Figure 6 External input HS_EAR_L out Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 7 External input IHF out Page 3 –36 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –38 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Page 3 –40 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 –42 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 8 Vibra signals Bluetooth troubleshooting Introduction to Bluetooth troubleshooting There are two main Bluetooth problems that can occur: Problem Description Detachment of the BT antenna. This would most likely happen if the device has been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 9 Bluetooth component layout Bluetooth settings for Phoenix Steps 1. Start Phoenix service software. 2. From the File menu, choose Open Product, and then choose the correct type designator from the Product list. 3. Place the phone to a flash adapter in the local mode. 4. Choose Testing→Bluetooth LOCALS . 5. Locate JBT-9’s serial number (12 digits) found in the type label on the back of JBT-9.
RM-429 BB Troubleshooting and Manual Tuning Guide Figure 10 BER test result Bluetooth self tests in Phoenix Steps 1. Start Phoenix service software. 2. ChooseFile→Scan Product. 3. Place the phone to a flash adapter. 4. From the Mode drop-down menu, set mode to Local. 5. Choose Testing→Self Tests. 6. In the Self Tests window check the following Bluetooth related tests: • ST_LPRF_IF_TEST • ST_LPRF_AUDIO_LINES_TEST • ST_BT_WAKEUP_TEST • ST_BT_SLPCLK_TEST 7. Open Testing Bluetooth Locals. 8.
RM-429 BB Troubleshooting and Manual Tuning Guide 10. To run the tests, click Start. Figure 11 Bluetooth self tests in Phoenix Page 3 –46 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Bluetooth troubleshooting Part 1: Bluetooth troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Part 2: Bluetooth self test failed Page 3 –48 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide Part 3: Bluetooth self test passed but BER test failed Baseband manual tuning guide Certificate restoring for BB5 products Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-10.
RM-429 BB Troubleshooting and Manual Tuning Guide • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com • E&A: salo.repair@nokia.com • AMERICAS: fls1.usa@nokia.com • When you receive a reply from Nokia, carry out certificate restoring. • Tune the phone completely. Note: SX-4 smart card is needed. • If the phone resets after certificate restoring, reflash the phone again.
RM-429 BB Troubleshooting and Manual Tuning Guide v To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Programming is completed when Flashing Completed message is displayed. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 BB Troubleshooting and Manual Tuning Guide The product type designator and MCU SW version are displayed in the status bar. vi Close the SW Update window and then choose File→Close Product . 2. Create a Request file. For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with Phoenix, choose File→Scan Product . ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse.
RM-429 BB Troubleshooting and Manual Tuning Guide vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start Phoenix service software. iii Choose File→Scan Product . iv From the Tools menu, choose Certificate Restore and select Process a response file in the Action pane.
RM-429 BB Troubleshooting and Manual Tuning Guide vii To write the file to phone, click Start. Next actions After a successful rewrite, you must retune the phone completely by using Phoenix tuning functions. Important: Perform all tunings: RF, BB, and UI.
RM-429 BB Troubleshooting and Manual Tuning Guide Table 9 Calibration value limits Parameter 9. Min. Max. ADC Offset -20 20 ADC Gain 12000 14000 BSI Gain 1100 1300 VBAT Offset 2400 2650 VBAT Gain 19000 23000 VCHAR Gain N/A N/A IBAT (ICal) Gain 7750 12250 Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the values are not stored to the phone memory, click Write and/or repeat the procedure again. 10.
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Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Table of Contents General RF troubleshooting ..................................................................................................................................4–5 Introduction to RF troubleshooting ................................................................................................................4–5 RF key components .........................................................................................................................................
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RM-429 RF troubleshooting General RF troubleshooting Introduction to RF troubleshooting Most RF semiconductors are static discharge sensitive ESD protection must be applied during repair (ground straps and ESD soldering irons).
RM-429 RF troubleshooting RF key components Non-replaceable RF components The following RF components cannot be replaced because of their location on the PWB: Page 4 –6 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Auto tuning for BB5.0 This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated.
RM-429 RF troubleshooting Figure 12 Auto tuning concept with CMU200 Phoenix preparations Install the phone specific data package, for example RM-429_xxxxx.exe. This defines phone specific settings. Auto tuning procedure 1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in Phoenix. 2 To go to autotune, select Tuning (Alt-U) > Auto-Tune (Alt-A) from the menu. 3 Start autotuning, clicking the Tune button.
RM-429 RF troubleshooting General voltage checking Steps 1. Set up the main board in the module jig. The phone should be in local mode. 2. Check the following: # Signal name Test point Voltage (all bands) 1 VCTCXO supply R7501 2.5 V 2 AHNEUS supply from DC/DC conv L7502 3.2 V 3 TXFEM supply L7510 3.9 V 6 Supply to AHNEUS DC/DC conv L7592 3.9 V Figure 13 General voltage checking test points (main board, top side) Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia.
RM-429 RF troubleshooting Self test troubleshooting Troubleshooting flow Page 4 –10 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Receiver troubleshooting Introduction to receiver (RX) troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements/GSM RSSI measurement (page 4–11).
RM-429 RF troubleshooting GSM receiver troubleshooting flowchart Troubleshooting flow Page 4 –12 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Transmitter troubleshooting Introduction to transmitter (TX) troubleshooting Please note the following before performing transmitter tests: • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes. • The most useful Phoenix tool for GSM transmitter testing is “RF Controls”.
RM-429 RF troubleshooting 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication amalyser (for example CMU200). Note: Frequency error is common as there is no automatic AFC control. It can be adjusted using the AFC input box. Page 4 –14 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Figure 14 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 RF troubleshooting Next actions If you want to troubleshoot the other bands, change band with RF controls and set the communication analyser accordingly. GSM transmitter troubleshooting flowchart Troubleshooting flow Page 4 –16 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-429 System Module Table of Contents Introduction............................................................................................................................................................5–5 Phone description .............................................................................................................................................5–5 Energy management........................................................................................................................
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RM-429 System Module Introduction Phone description RAP3GS is the main digital baseband ASIC in the phone. It contains functionality for GSM EDGE. Camera hardware accelerator is used as a co-processor. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone. Bluetooth is physically integrated in one single ASIC.
RM-429 System Module Key component placement top side Key component placement bottom side Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module System module block diagram Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module Board and module connections Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module Energy management Battery interface The phone is powered by a 3-pole BL-5C S-pack 1020 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Figure 15 Battery pin order The battery temperature is estimated by measuring separate battery temperature NTC via the BTEMP line.
RM-429 System Module Normal and extreme voltages Energy management is mainly carried out in the two Application Specific Integrated Circuits (ASICs) N2300 BETTY and N2200 AVILMA. These two circuits contains a number of regulators. In addition there are some external regulators too. In the table below normal and extreme voltages are shown when a BL-5C battery is used. Table 10 Nominal voltages Voltage Voltage [V] Condition General Conditions Nominal voltage 3.700 Lower extreme voltage 3.
RM-429 System Module Mode Description RESET RESET mode is a synonym for start-up sequence. RESET mode uses 32 kHz clock to count the REST mode delay (typically 16ms). SLEEP SLEEP mode is entered only from PWR_ON mode with the aid of SW when the system’s activity is low. FLASHING FLASHING mode is for SW downloading. Clocking scheme In BB5.0, two main clocks are provided to the system: 38.4MHz RF clock produced by VCTCXO in RF section and 32.
RM-429 System Module SIM interface The device has one SIM (Subscriber Identification Module) interface. It is only accessible if battery is removed. The SIM interface consists of an internal interface between RAP and EM ASIC (N2200), and of an external interface between N2200 and SIM contacts. The SIM IF is shown in the following figure: Figure 18 SIM interface The EM ASIC handles the detection of the SIM card. The detection method is based in the BSI line.
RM-429 System Module µSD card interface The µSD card is connected to the engine by an external level shifter. Supplied voltages: • VSD: 2.85 V (from level shifter) • VIO: 1.8 V (from AVILMA) Camera The main camera uses a 1.3 megapixel camera module. It has a dedicated capture key. User interface Display module This phone has two displays; one main display and one small display. It does not require any tuning in service.
RM-429 System Module • Send and End keys • Capture key • Power key Also, three volume up/down and PTT keys are placed on the top board. Figure 19 Keyboard layout Figure 20 Side keys Backlight and illumination There is backlight illuminating the display. Page 5 –14 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module Figure 21 Backlight and illumination block diagram Fold switch The detection of the position of the fold is made through a Hall sensor and an IHF magnet. The magnet is positioned on the top board. When the fold is opened, the applied magnetic field is high. This is sensed by an internal switch, also connected to GND. When the fold is closed, the Hall sensor is fluxed by magnetic field.
RM-429 System Module Figure 22 Audio block diagram Internal audio The internal audio components are used in these modes: Hand portable (HP) mode Internal hands free (IHF) mode Microphone X X Earpiece X X Speaker X AV connector Headsets and other galvanic accessories are connected to the specific audio input. The accessory mode is automatically enabled/disabled when a dedicated accessory is connected/disconnected.
RM-429 System Module Figure 23 Bluetooth interface The Bluetooth has a separate built in antenna and is powered by VBAT and the regulated voltage VIO. For audio applications the Bluetooth has a PCM data bus. In addition a UART (universal asynchronous receiver/ transmitter) is used for data communication and controls. RF description Receiver (RX) An analogue signal is received by the phone's antenna. The signal is converted to a digital signal and is then transferred further to the baseband (eg.
RM-429 System Module The transmitter functions are implemented in the RF ASIC. Page 5 –18 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module Frequency mappings GSM850 frequencies Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module EGSM900 frequencies Page 5 –20 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module GSM1800 frequencies Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-429 System Module GSM1900 frequencies Page 5 –22 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-429 Glossary A/D-converter Analogue-to-digital converter ACI Accessory Control Interface ADC Analogue-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to board, connector b
RM-429 Glossary DMA Direct memory access DP Data Package DPLL Digital Phase Locked Loop DSP Digital Signal Processor DTM Dual Transfer Mode DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evolution EGSM Extended GSM EM Energy management EMC Electromagnetic compatibility EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GMSK G
RM-429 Glossary LCD Liquid Crystal Display LDO Low Drop Out LED Light-emitting diode LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service MTP Multipoint-to-point connection NTC Negative temperature coefficient, temperature sensitive resistor used as a tem
RM-429 Glossary RSS Web content Syndication Format RSSI Receiving signal strength indicator RST Reset Switch RTC Real Time Clock (provides date and time) RX Radio Receiver SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noise ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface
RM-429 Glossary WAP Wireless application protocol WD Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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