Customer Care Solutions NHM-10 Series Transceivers 3 - Service Software Issue 2 01/2004 Copyright 2003 Nokia Corporation Company Confidential Page 3-1
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Table of Contents Page 3-2 Description Page No. Service Software .......................................................................................... Phoenix ................................................................................................... Supported Operating Systems ................................................... Hardware requirements for using Phoenix ............................ Introduction ...
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Description Page No. RX Calibration (incl. VCXO calibration) .................................. EGSM ....................................................................................... GSM1900 (PCS) ..................................................................... RX AGC limits ................................................................................. RX Band filter response compensation .........................
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation This page has been left blank intentionally Page 3-4 Copyright 2004 Nokia Corporation Company Confidential Issue 2 01/2004
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Service Software Phoenix Phoenix is the new generation Service Software. It has been designed to meet the challenges in servicing modern cellular phone technology. The Phoenix program has been built using component architecture. This means that the actual program is small and most of the program’s functionality is divided into dynamically loaded modules (DLLs). Supported Operating Systems Windows 98, 2000, ME and NT 4.0 (SP4).
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Initially the setup files are extracted into the file system. Note: If the setup files are already extracted (left in the file system from previous installation) “Overwrite Protection” dialog appears. Always click "Yes to All" to overwrite the existing setup files. 5. The installation checks that the latest supported dongle driver version is installed.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Starting a session Concepts In the Phoenix context, Product means the cellular phone attached to a PC. More specifically, it is a particular type of phone. Connection means the type of cable used to attach the phone to the port to which the other end of the cable is attached. Selecting a product Many of Phoenix’s features are product-specific.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Opening a component means that you open a tool window within Phoenix. When this window is opened, Phoenix also opens a toolbar for it and adds component-specific menu items in the View menu. Using profiles A Profile is a useful feature in the software. Product, connection and currently open components can be stored into a permanent storage (a disk file called profile, *.nmp) for later retrieval.
Company Confidential CCS Technical Documentation Item NHM-10 3 - Service Software Description Type Code 1 Docking station adapter MJF-31 (use with JBV-1) 0770478 1a Point of Sales flash loading adapter FLA-48 0770582 2 Power cable PCS-1 0730012 3 Power cable FLC-2 0730185 4 Modular cable XCS-4 0730178 5 Flash prommer box sales pack FPS-8 0080321 6 Printer cable AXP-8, incl in FPS-8 sales pack 7 D9 – D9 cable AXS-4 , incl in FPS-8 sales pack 0730090 8 Software protection
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Module Jig Flash concept The following equipment is required for 3600/3620 (NHM-10) AMS SW update when system module is placed in the Module Jig MJS-51 and connected through a FPS-8 setup: Item Description Type Code 1 Module Jig MJS-51 0770579 2 Power cable PCS-1 0730012 3 Modular cable XCS-4 0730178 4 Flash prommer box sales pack FPS-8 0080321 5 Printer cable AXP-8, incl in FPS-8 sales pack 6 D9 – D9 cab
Company Confidential CCS Technical Documentation • NHM-10 3 - Service Software Save the package to your hard disk and install it by double clicking it. NOTE! It is recommended that you uninstall previous Phoenix package before installing the new one. Do it as follows: • Click Start -> Settings -> Control Panel • Add/Remove Prog.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation • Click AMS/Production version • Click 2.10.000 • Take file flash_update_02_10_000.exe • Save it to your hard drive to a place which you can remember • Go to that directory and click on flash_update_02_10_000.exe You will see the following note on your screen. Install files to the directory which installation program suggests to you.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Click Yes and you see on the small scree as the Prommer goes to service mode (mode2 is lit) SW goes into box, application SW , Secondary boot codes and algorithm codes are updated. There is no longer need to do anything special with NHM-10 specific Secondart boot codes and algorithm codes. Your PC and FPS-8 is now ready for NHM-10 SW update.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Figure 3: All settings screen Updating software New SW package can be updated. • Choose Flashing -> FPS-8 Flash -> Mark both log flashing and Manual Selection. Then Click on Flash. • Now in Flash file selection window, choose the product code. Select the correct file: Now click on OK, and SW update starts.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Formatting user area User area also neededs to be formatted in order to make sure that there is no user data left in the phone. Choose File -> Scan product. In the bottom of the Phoenix window you should see V3.1, Date, NHM-10(c) NMP Format User area the following way: Click Product -> User area format. You will get a note warning you about loss of user data. Click yes on that.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Figure 4: Energy Management Calibration screen 2) Press Calibrate button. After successfull calibration Calibrated indication is shown. 3) Press Save To Phone to save tuning values into phone memory. After successful saving Values written to phone is indicated. 4) Verify tuning values saving by pressing Read from Phone.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Procedure If all Energy Management calibrations are required, tick all boxes with the exception of Battery Temperature (which is greyed out in the latest version of Phoenix). If only Zocus calibration is to be done, tick the Battery Current box. 1 Press Calibrate and wait for calibrated values(s) to appear in Calibrated column. 2 Save to Phone. Empty flash memory calibration procedure: If tuning values have been lost e.g.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation RF tuning after repairs Different repairs require different tuning. In general it is necessary to determine in which section the repair was done to select which tunings to perform. To determine if RF tuning is necessary after repair it is important that the functionality of the repaired circuit is understood well. It is recommended to perform complete RF tuning if RF is repaired.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software The setup should now look like this: Press Autotune and the optimal values are found. Press Stop and a new window pops up: Press Yes and the RX Channel Select Filter Calibration is finished. RX Calibration (incl. VCXO Calibration) The "RX calibration" is used to determine gain at different gain-settings for front-end and Mjoelner and needs to be done in both bands. RX-calibration requires an external signal generator.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation A value (RF_TEMP), which represents the RF hardware temperature, is determined during RX Calibration. This temperature value is used by DSP to RSSI reporting in Normal mode of the phone. It is not visible in the calibration process. AGC-calibration: The AGC-calibration finds the gain values of the RX-gain system.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software The setup should now look like this: Select Automatic, press Start and a new window pops up: Select PM settings, press OK and the window closes. Now it is possible to press the calibrate button in the RX Calibration window.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Press Calibrate and a window pops up: Connect an external signal generator to the RF connector of the phone and set the generator as told in the window, taking care for external cable losses. Press OK and the window closes.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Press Yes and the EGSM RX Calibration is finished. GSM1900 (PCS) Set operating mode to local mode Select Maintenance Alt-M Tuning T RX Calibration C Wait until the RX Calibration window pops up. Select Band GSM 1900 Autom. -60 1st Man. -50 2nd Man. -85 The setup should now look like this: Select Automatic, press Start and a new window pops up: Select PM settings, press OK and the window closes.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Press Calibrate and a window pops up: Connect an external signal generator to the RF connector of the phone and set the generator as told in the window, taking care for external cable losses. Press OK and the window closes. A typical result will look like this: Press Stop in the RX Calibration window and a new window pops up: Press Yes and the GSM1900 RX Calibration is finished.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software RX AGC limits The Rx calibration is only valid if it is within certain limits. For the most recent limits see NHM-10 Production Testing Requirements, If calibration is not within limits, there is a fault in the RX chain.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation The setup should now look like this: Select Input Signal Level -60dBm Manual Tuning Press Manual tuning and a window pops up: Connect an external signal generator to the RF connector of the phone and set the generator as told in the window. Press OK and a new window pops up: Set the generator as told in the window. Press OK and a new window pops up. Repeat this sequence 9 times until all channels are done.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Press Stop, Write to PM Area (In the RX Band Filter Response Compensation window) and a window pops up: Press Yes and the EGSM RX Band Filter Response Compensation is finished.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation The setup should now look like this: Select Input Signal Level -60dBm Manual Tuning Press Manual tuning and a window pops up: Connect an external signal generator to the RF connector of the phone and set the generator as told in the window. Press OK and a new window pops up: Set the generator as told in the window. Press OK and a new window pops up. Repeat this sequense 9 times until all channels are done.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Press Stop, Write to PM Area (In the RX Band Filter Response Compensation window) and a window pops up: Press Yes and the EGSM RX Band Filter Response Compensation is finished. TX I/Q Tuning This tuning must be done in both bands.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation EGSM/EGSM850 Sweep Type Clear/Write Detector Type Max Peak Reference level 35 dBm Marker 1 897.33229 MHz Marker 2 897.4 MHz Marker 3 897.
Company Confidential NHM-10 3 - Service Software CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: Marker 1 [T1] RBW 3 kHz Ref Lvl 33.35 dBm VBW 3 kHz 35 dBm 897.33229000 MHz 1 SWT 3 s 35 27.5 dB Offset RF Att Unit 1 [T1] 30 dB dBm 33.35 dBm 30 A 897.33229000 MHz 2 [T1] 20 -6.76 dBm 897.40000000 MHz 3 [T1] -10.74 dBm 897.46771000 MHz 10 1MA 0 2 3 -10 -20 -30 -40 -50 -60 -65 Center 897.4 MHz Date: 14.JAN.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: Marker 1 [T1] RBW 3 kHz Ref Lvl 33.65 dBm VBW 3 kHz 35 dBm 897.33229000 MHz 1 SWT 3 s 35 27.5 dB Offset RF Att Unit 1 [T1] 30 dB dBm 33.65 dBm 30 A 897.33229000 MHz 2 [T1] 20 -19.54 dBm 897.40000000 MHz 3 [T1] -10.79 dBm 897.46771000 MHz 10 1MA 0 3 -10 2 -20 -30 -40 -50 -60 -65 Center 897.4 MHz Date: 14.JAN.
Company Confidential NHM-10 3 - Service Software CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: RBW 3 kHz Ref Lvl 33.40 dBm VBW 3 kHz 35 dBm 897.33229000 MHz 1 SWT 3 s Marker 1 [T1] 35 27.5 dB Offset RF Att Unit 1 [T1] 30 dB dBm 33.40 dBm 30 A 897.33229000 MHz 2 [T1] 20 -20.35 dBm 897.40000000 MHz 3 [T1] -27.60 dBm 897.46771000 MHz 10 1MA 0 -10 2 -20 3 -30 -40 -50 -60 -65 Center 897.4 MHz Date: 14.JAN.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation GSM1900 (PCS) Caution: In case you use a spectrum analyser make sure that the external attenuation (20 - 30dB) between phone and spectrum analyser is high enough that the input of the analyser can’t be destroyed. Adjust the reference level offset according to the insertion loss from the phone to the spectrum analyser .
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Active UnitTX Operation Mode Burst RX/TX Channel 661 TX PA Mode Free TX Data Type All1 Select in the TX IQ Tuning Window: Select Press “Load from Product” “Save to Product” Start Select again in the RF Controls Window: Select TX Power Level 0 The setup should now look like this: Issue 2 01/2004 Copyright 2004 Nokia Corporation Company Confidential Page 3-35
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: Marker 3 [T1] RBW 3 kHz Ref Lvl -12.20 dBm VBW 3 kHz 35 dBm 1.88006771 GHz SWT 3 s RF Att Unit 30 dB dBm 35 27.5 dB Offset 3 [T1] 1 30 -12.20 dBm A 1.88006771 GHz 1 [T1] 20 27.81 dBm 1.87993229 GHz 2 [T1] 4.13 dBm 1.88000000 GHz 10 2 1MA 0 3 -10 -20 -30 -40 -50 -60 -65 Center 1.88 GHz Date: 15.JAN.
Company Confidential NHM-10 3 - Service Software CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: RBW 3 kHz Ref Lvl -15.03 dBm VBW 3 kHz 35 dBm 1.88006771 GHz SWT 3 s Marker 3 [T1] RF Att Unit 30 dB dBm 35 27.5 dB Offset 3 [T1] -15.03 dBm 30 A 1.88006771 GHz 1 1 [T1] 20 25.16 dBm 1.87993229 GHz 2 [T1] -23.51 dBm 1.88000000 GHz 10 1MA 0 -10 3 -20 2 -30 -40 -50 -60 -65 Center 1.88 GHz Date: 15.JAN.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation The Spectrum Analyzer now shows a plot like this: RBW 3 kHz Ref Lvl -27.22 dBm VBW 3 kHz 35 dBm 1.88006771 GHz SWT 3 s Marker 3 [T1] RF Att 30 dB Unit dBm 35 27.5 dB Offset 30 3 [T1] 1 -27.22 dBm A 1.88006771 GHz 1 [T1] 20 25.76 dBm 1.87993229 GHz 2 [T1] -27.30 dBm 1.88000000 GHz 10 1MA 0 -10 -20 2 3 -30 -40 -50 -60 -65 Center 1.88 GHz Date: 15.JAN.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software The use of power meter in GSM testers is likely to cause larger error than the use of a dedicated power meter and might cause the phone to be non-compliant with GSM specifications. EGSM (EGSM850) Set operating mode to local mode Select Maintenance Tuning TX Power Level Tuning Wait until the TX Power Level Tuning window pops up. Connect a calibrated powermeter to the RF connector of the phone.
NHM-10 3 - Service Software Select Company Confidential CCS Technical Documentation TX PA Mode High Tune Base level to –27 dBm. Adjust DAC Values for Power Level 5 (32 dBm), 15 (13 dBm) and 19 (5 dBm) according to Target values. The Power levels may differ from Phoenix mentioned target power levels. Press calculate, check if all levels match the target values, correct if necessary. Select TX PA Mode Low Adjust DAC Values for Power Level 7, 15 and 19 according to Target values.
Company Confidential CCS Technical Documentation NHM-10 3 - Service Software Select Permanent memory, press OK and the window closes. Select TX Data Type Random The setup should now look like this: Select TX PA Mode High Tune Base level to –27 dBm. Adjust DAC Values for Power Level 0 (30 dBm), 11 (8.2 dBm) and 15 (1 dBm). The Power levels may differ from in Phoenix mentioned target power levels. Press calculate, check if all levels match the target values, correct if necessary.
NHM-10 3 - Service Software Company Confidential CCS Technical Documentation Appendix 3-A NHM-10 - 3620 Essentially the 3620 is the same as the 3600 apart from the User Interface layout being in a standard 4 x 3 matrix. Phoenix software Version A.10 2003.33.5.22 or later is the same for both the 3600 and the 3620. The phone software runs a routine if it is a 3600/3620 device so that the 3620 software (64K colour) will not run on the 3600.
