User Guide

NPM-10 (3595)
Troubleshooting - BB CC Technical Documentation
Page 2 ©2004 Nokia Corporation Confidential Issue 2 03/2004
Contents Page
Baseband Testpoints ...................................................................................................... 3
Fault-Finding Charts ....................................................................................................3
Phone is Dead ..............................................................................................................4
Flash Programming Does Not Work ...........................................................................6
Power Does Not Stay on or Phone is Jammed ............................................................7
Display Information: "Contact Service" ......................................................................8
Phone Does Not Register Onto the Network, or the Phone Cannot Make a Call ........9
SIM-related Faults .....................................................................................................10
Insert SIM Card Fault.............................................................................................. 10
SIM-Card Rejected.................................................................................................. 11
Audio-related Faults ..................................................................................................12
Charging Failure ........................................................................................................15