User Guide
Table Of Contents
- Amendment Record Sheet
- Copyright
- Warnings and cautions
- For your safety
- Care and maintenance
- ESD protection
- Battery information
- Company Policy
- Nokia 3500c Service Manual Structure
- 1 General information
- 2 Service Tools and Service Concepts
- 3 BB Troubleshooting and Manual Tuning Guide
- Baseband troubleshooting overview
- Power and charging troubleshooting
- Interface troubleshooting
- User interface troubleshooting
- Audio troubleshooting
- Introduction to acoustics troubleshooting
- Audio troubleshooting test instructions
- Earpiece troubleshooting
- Internal earpiece troubleshooting
- External headset earpiece troubleshooting
- IHF troubleshooting
- IHF troubleshooting
- Microphone troubleshooting
- Internal microphone troubleshooting
- External headset microphone troubleshooting
- Connections troubleshooting
- Baseband manual tuning guide
- 4 RF Troubleshooting and Manual Tuning Guide
- 5 System module
- Glossary
Baseband manual tuning guide
Certificate restoring for BB5 products
Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
• Flash the phone with the latest available software using FPS-20 or FPS-10.
• Create a request file.
• Send the file to Nokia by e-mail. Use the following addresses depending on your location:
• APAC: sydney.service@nokia.com
• CHINA: repair.ams@nokia.com
• E&A: salo.repair@nokia.com
• AMERICAS: fls1.usa@nokia.com
• When you receive a reply from Nokia, carry out certificate restoring.
• Tune the phone completely.
Note: SX-4 smart card is needed.
• If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
•
Phoenix
service software v 2007.9.1.261 or newer.
• The latest phone model specific
Phoenix
data package.
• PKD-1 dongle
• SX-4 smart card (Enables BB5 testing and tuning features)
• External smart card reader
Note: The smart card reader is only needed when FPS-20 is used. FPS-10 has an integrated smart
card reader.
• Activated FPS-20 flash prommer OR FPS-10 flash prommer
• Flash update package 007.007.016 or newer for FPS-20 or FPS-10 flash prommers
• CU-4 control unit
• USB cable from PC USB Port to CU-4 control unit
• Phone model specific adapter for CU-4 control unit
• PCS-1 cable to power CU-4 from external power supply
• XCS-4 modular cable between flash prommer and CU-4
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
Steps
1. Program the phone software.
i Start
Phoenix
and login. Make sure the connection has been managed correctly for FPS-20 or FPS-10.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with
Phoenix
, reflash the phone.
RM-272; RM-273
BB Troubleshooting and Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –43
Copyright © 2007 Nokia. All rights reserved.