User Guide

RH-37
6(a) - BB Troubleshooting Instructions Nokia Customer Care
Page 6 Nokia Corporation Issue 1 07/04
Troubleshooting
Top level flow 1
Yes
Yes
No
No
No
No
TOP
Phone is
totally
dead?
Flash
programming
does not work?
Phone does not
start up or phone
is jammed?
Charging does
not work?
Yes
Yes
Phone is
dead
Flash
faults
Phone is
jammed
Charger
TOP2
XPress on Grip
LEDs do not
work?
XPress
on Grip
LEDs
Yes