User Guide

CC Technical Documentation Service Software Instructions

RM-11

Software Support Bundles

The Diego installation program is a generic software load. In order to support specific

custom transceivers (customer-specific phone models), it is necessary to also obtain

Software Support Bundles. These bundles are created by Nokia Customer Care (CC) and

made available by Nokia After Market Services (AMS) for the Americas region on the

Partners Web Page (http://americas.partners.nokia.com). This Web page is

password-controlled. Contact Nokia Central Service in Melbourne, Florida, if you have

not registered as a user.

Similar to the Diego installation, these bundles are executables. Double-click the

executable file to automatically install the bundle. No re-booting of the computer is

necessary.

Starting a Diego Session

Concepts

When referring to Diego, product is the cellular phone attached to the computer. More

specifically, product refers to the particular type of phone.

Connection is the type of cable used to attach the phone to the computer, and also

includes the port to which the cable is attached.

The first time Diego is used, certain connection configurations must be made.

Subsequent uses rely on these selections and do not need to be made again.

Initial Session with Diego and FLS-4S Dongle

You must configure the Virtual Port Connection in Diego the first time Diego is launched.

The FLS-4 dongle uses a virtual port, which eliminates the need to use the serial port

(as the FLS-2D does). During the installation of the FLS-4 drivers (included in the Diego

installation package), a virtual COM port is set to the next available COM port number.

This port selection must be put into the Diego configuration.