Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR 16.Mrz.2007 COMPANY CONFIDENTIAL SERVICE MANUAL Level 1&2 RM-237 Transceiver characteristics: Band: Tri-band phone for EGSM 900/1800/1900MHz Display: Active TFT color display with 262.144 colors, resolution 128 x 160 pixel Camera: Integrated: 1.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL TABLE OF CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 16.Mrz.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: • • • • • • • • • • • • • • • • • • • • • To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR 16.Mrz.2007 COMPANY CONFIDENTIAL 3. PATHFINDER FOR WORKSHOP STAFF This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only! In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 4. EXPLODED VIEW See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 5. SPARE PARTS OVERVIEW Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 6. GENERAL RECYCLING RECOMMENDATION Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (37) Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 7. LEVEL 2 SOLDER COMPONENTS Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 10 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 8. NOKIA ONLINE (NOL) NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools). This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis. Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation.
Page 11 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 9. SERVICE TOOLS FLS-5 incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S. Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.
Page 12 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 RJ-148 Soldering Jig Lead-free Solder Wire Mandatory for lead-free products (Level 2 only). 0772040 NMP Standard Toolkit (V2) For more informations refer to the Service Bulletin (SB-011) on NOKIA Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on NOKIA Online.
Page 13 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 10. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-5 Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online. Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 14 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 11. DISASSEMBLY INSTRUCTION 1. Needed tools: A Torx driver, a Torx Plus© size 6 bit, a torque 2. Unlock and open the C-COVER ASSEMBLY. driver, the SS-93 opening tool, a dental pick, flat bladed screwdriver, metal tweezers, the SS-45 camera opening tool, the SRT-6 and the DC plug. 3.
Page 15 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 7. Unlock the screws in the order shown. 8. Lift the Engine Module a bit as shown. 9. Gently, remove the ENGINE MODULE. Avoid damaging the guide pin of the B-COVER. 10. Take a special care to the spring contacts on the ENGINE MODULE. 11. Use a flat bladed screwdriver to open the FLEX SHIELDING 12. Unlock the UI-SHIELD ASSY. LID.
Page 16 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 13. Turn the UI-SHIELD ASSY to the position shown and carefully open the LCD connector. 14. Unlock and remove the LCD from the UI-SHIELD ASSY. 15. Remove the CAMERA GASKET. 16. Remove the CAMERA with the SS-45. 17. Remove the USB DOOR. 18. Take care to the guide pin when removing the ANTENNA MODULE ASSY.
Page 17 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 19. Use the SS-93 as a lever to remove the ANTENNA MODULE ASSY. 20. Remove the EARPIECE ASSEMBLY. 21. Use the dental pick to remove the IHF GASKET. Discard the IHF GASKET after removal. 22. Lift the IHF SPEAKER from its guidance and remove it. 23. Use the DC plug to remove the DC-JACK. 24. Remove the MICROPHONE with the dental pick.
Page 18 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 25. Open the SIM door... 26. ...and unlock the LABEL COVER ASSY beginning at the shown side. 27. Turn the B-COVER and release the three snaps in front of SIM door. 28. Do the same on the other side. 29. Finally, release the both clips on the lower side of the BCOVER and remove the LABEL COVER ASSY. 30. Release the clips of the DECO TRIM RIGHT...
Page 19 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 31. ...and discard it after removal. 32. Release the clips of the DECO TRIM LEFT. 33. Separate the other side of the DECO TRIM from the BCOVER... 34. ...and discard it after removal. 35. Unlock the first snap of the TOP COVER with the SS-93. 36. Now unlock the other two snaps in the order shown.
Page 20 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 37. Remove the TOP COVER from the B-COVER. 38. Release the snap from the CONNECTOR in the edge with the dental tool. 39. Now unlock the second snap ... 40. ...and remove the CONNECTOR COVER by lifting it up. 41. The disassembly procedure is now complied. Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 21 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 12. ASSEMBLY HINTS 1. Note the right position of the guide when inserting the CAMERA. 2. Turn the SS-45 and gently press the CAMERA in to place. 3. Place the LCD into the UI-SHIELD ASSY. Note the right position of the LCD flex. 4. Always use a new FLEX SHIELDING LID. Note the right position when assembling. 5. Place the IHF SPEAKER into its holding.
Page 22 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 7. First slide the CONNECTOR COVER from top into the guiding from the B-COVER. 8. Bent the CONNECTOR COVER a bit and close the snaps in the order shown. 9. Note the guide pin of the B-COVER when inserting the ANTENNA MODULE. 10. Hold the USB DOOR in place while fitting the ENGINE MODULE... 11. Take care to the guide pin of the B-COVER. 12.
Page 23 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support 13. To avoid damaging the plastic threads, first turn the screws slightly left to engage the thread... Service Manual 3110c RM-237 Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 14. ...and then tighten the screws to the torque of 21Ncm in the order shown. Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 24 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 13. DOME SHEET ALIGNMENT INSTRUCTION 1. Place the 2CB ENGINE MODULE onto the B-COVER ASSY. 2. Find the two corner markers. Check if the surface of the 2CB ENGINE MODULE is clean and no residue is remaining. 3. Use a new DOME SHEET and flip back a part of the protective 4. ... affix it whilst removing the protective film. film.
Page 25 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 14. LEGEND FOR QUICK TROUBLE SHOOTER Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 26 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 15. QUICK TROUBLE SHOOTER - POWER ON Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 27 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 16. QUICK TROUBLE SHOOTER - CHARGING Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 28 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 17. QUICK TROUBLE SHOOTER - NO SERVICE Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 29 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 18. QUICK TROUBLE SHOOTER - EARPIECE Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 30 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 19. QUICK TROUBLE SHOOTER - IHF SPEAKER Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 31 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 20. QUICK TROUBLE SHOOTER - DISPLAY Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 32 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 21. QUICK TROUBLE SHOOTER - MICROPHONE Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 33 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 22. QUICK TROUBLE SHOOTER - KEYMAT Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 34 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 23. QUICK TROUBLE SHOOTER - AV CONNECTOR Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 35 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 24. QUICK TROUBLE SHOOTER - VOLUME KEYS Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 36 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 25. QUICK TROUBLE SHOOTER - CARD READER Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 37 (37) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 2.0 MGR COMPANY CONFIDENTIAL 16.Mrz.2007 26. QUICK TROUBLE SHOOTER - CAMERA Service Manual 3110c RM-237 Copyright © 2007 NOKIA Corporation. All rights reserved.
