Nokia Customer Care RH-19/RH-50 Series Cellular Phones 3 - Service Software Issue 3 05/2004 2004 Nokia Corporation.
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Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Table of Contents Page No Quick Guide for Phoenix Service SW Installation ........................................................................... 5 Phoenix installation steps in brief ................................................................................................... 5 Phoenix Service SW ..............................................................................................................................
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Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Quick Guide for Phoenix Service SW Installation Phoenix installation steps in brief DCT-4 generation test and service software is called “Phoenix” These are the basic steps to install the Phoenix • Install the Phoenix Service Software. • Install the Phoenix data package (product specific data & flash update package). • Manage connection settings (depends on the tools you are using). • Update FPS-8 SW (if you use FPS-8).
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Phoenix Service SW Before installation • Check that a Dongle is attached to the parallel port of your computer. • Download the installation package to your computer (e.g. C:\TEMP). • Close all other programs. • Run the application file and follow instructions on the screen. • Administrator rights may be required to be able to install Phoenix depending on the operating system.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software If the setup files are already extracted (left in the file system from previous installation) following dialog appears. Always click "Yes to All" to overwrite the existing setup files. Dongle driver installation and version check If there is no previously installed dongle driver, installation will take place...
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care PC needs to be rebooted before installation can continue. Click "Yes" to reboot the PC. Setup is restarted automatically after reboot. First time installation of Phoenix After dongle driver installation / update (if needed) installation continues from this step. Click "Next" in Welcome dialog to continue. Page 8 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Choose the destination folder, it is recommended to use the default folder C:\ProgramFiles\Nokia\Phoenix. Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended) Setup copies the components, please wait. Progress of the setup is shown. Please wait… Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care If restarting of your computer is needed the install shield wizard will tell you about it. Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually. Note that Phoenix doesn't work, if components are not registered. Click "Finish" to continue. After the reboot components are registered and Phoenix is ready for use. If reboot is not needed components are registered after copying them.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Update installation of Phoenix If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released. Please note that very often the Phoenix Service SW and the phone specific data package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of data package.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Progress of the uninstallation is shown. Page 12 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software You may have to reboot the PC after uninstallation. If restarting is not needed, the following dialog will appear: Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Data Package for Phoenix (Product Specific) Before installation Product data package contains all product specific data to make the Phoenix Service Software and tools usable with a certain phone model. It also includes the latest version of flash update package for FLS-4* and FPS-8* • Check that the Dongle is attached to the parallel port of your computer. • Install Phoenix Service SW.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Choose “Next” to continue. From this view you can see the contents of the data package. Read the text carefully. There should be information about the Phoenix version needed with this data package. Choose “Next”. Confirm location and choose “Next” to continue. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Install shield checks where the Phoenix application is installed and the directory is shown. Choose “Next” to continue. Phone model specific files will be installed. Please wait. Page 16 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Choose “Finish” to complete installation. You now have all phone model specific files installed in your Phoenix Service SW. Uninstallation of Phoenix data package Uninstallation can also be done manually from Windows Control Panel / Add / Remove Programs/ “::::::::::: Phone Data Package”.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Once the previously installed data package is uninstalled, choose “Finish”. Run the application file again to continue installation from the beginning. Managing connections Start Phoenix Service SW and login. Choose “Manage Connections” From “File” – Menu Existing connections can be selected, edited, deleted and new ones created by using this dialog. Page 18 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software A connection can be created either manually or by using a connection wizard. To add new connection, choose “Add” and select if you want to create it manually or by using the wizard. Choose “Next” to continue. In the next dialogs you will be asked to select some settings for the connection Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Manual settings A) For FLS-4S POS flash device choose following connection settings Media: FBUS COM Port: Virtual COM Port used by FLS-4 Please check this always! (To check please go to Windows / Control Panel / FLS Virtual Port / Configuration) B) For FPS-8 flash prommer choose following connection settings: Media: FPS-8 Port Num: COM Port where FPS-8 is connected COMBOX_DEF_MEDIA: FBUS Choose “Finish” to complete.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it is switched on and select “Scan Product”. When the product is found, Phoenix will load product support and when everything is ready, name of the loaded product support module and its version will be shown on the bottom of the screen. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care How to Update Flash Support Files for FPS-8* and FLS-4* Before installation • Install Phoenix Service SW and Phoenix data package. • Install the phone model specific data package for Phoenix • The flash support files are delivered in the same installation package with Phoenix data package. • Normally it is enough to install the data package only before updating the FPS-8.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Choose “Next” to continue installation It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix. Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended). Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Installation continues… Choose “Finish” to complete procedure. • FLS-4 can be used right after flash update package is installed. • FPS-8* must be updated by using Phoenix! Page 24 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Updating the FPS-8* flash prommer SW Start Phoenix Service Software Select ”FPS-8 / FPS-8C maintenance” from ”Flashing” menu. When new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 prommer. Select ”Yes” to update files.. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care 0 02 Update procedure takes a couple of minutes. Page 26 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software FPS-8 sw can also be updated by pressing ”Update” button and selecting appropriate fps8upd.ini file under C:\Program Files\Nokia\Phoenix\Flash directory All files can be loaded separately to FPS-8. To do this, just press right mouse button in Flash box files” window and select file type to be loaded. More information and help can be found from the “Help” dialog. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care FPS-8 Activation and Deactivation • Before the FPS-8 can be successfully used for phone programming, it must be first activated. • If there is a need to send FPS-8 box to somewhere e.g. for repair, box must be first deactivated. Activation Before FPS-8 can be successfully used for phone programming, it must be first activated.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software The activation file you saved to C:\ProgramFiles\Nokia\Phoenix\BoxActivation - directory will be shown (e.g. 00000.in), check that it is correct. Box will be activated when you choose “Open” Turn FPS-8 power off and on to complete activation. Deactivation Start Phoenix Service Software. Select ”FPS-8 / FPS-8C maintenance” from ”Flashing” menu Select “Deactivate” from the “FPS8/8C Maintenance” UI.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care JBV-1 Docking Station SW The JBV-1 docking station is a common tool for all DCT-4 generation products. In order to make the JBV-1 usable with different phone models, a phone specific docking station adapter is used for different service functions. The JBV-1 docking station contains software (firmware) which can be updated.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Installing SW needed for the JBV-1 SW update Note: DO NOT CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER YET! Run Jbv1_update.zip file and start SW installation by double clicking Setup.exe. Files needed for JBV-1 package setup program will be extracted. Installation begins, please read the information shown and choose “Next” to continue. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Use suggested destination folder where JBV-1 SW package will be installed and choose “Next” to continue. Select “Full” Installation and choose “Next” to continue Page 32 2004 Nokia Corporation.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Program folder will be created. Choose “Next” to continue, software files will be installed. After successful installation, choose “Finish” to complete. NOW YOU CAN CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER! Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Connect power to JBV-1 (11-16V DC) from external power supply, then connect USB Cable between JBV-1 USB connector and PC. Windows will detect connected USB cable and detect drivers for new HW. Follow the instructions and allow Windows to search and install the best drivers available. After this procedure the actual JBV-1 SW update can begin.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Choose file JBV1v11.CDE (example used here is for v 11) and “Open” to update your JBV1. After a successful update, current JBV-1 status will be shown. You have now updated the software of your JBV-1 docking station and it is ready for use. Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Transceiver tuning: Quick Guide for Tuning With Phoenix General remarks RF tunings must be performed in the same order as shown in this document. The order of the corresponding menu items in the Phoenix Service SW may be different. If baseband tunings are needed, they should be completed before the RF tunings Avoid unnecessary tuning – factory-tuning values are always the most accurate ones.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Active cover support DC Out Use the DC Out component to test if the active cover works correctly. With the parameter sequence x one of the programmed sequences in the cover can be selected. By using the DC Out control, the sequence can be started and stopped. Be sure, that the product is in “Local” or “Test” mode. Note: Not every sequence uses all segments of the cover.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Service Tool Concept for RF Tuning Operations For RF tuning and detailed failure analysis or RH-19/RH-50 module function testing, MJS-52 repair jig is available. This environment is designed to support good quality and reproducibility RF connections, as well as complete function testing. For more details about the MJS-52, configuration and power supply characteristics, please refer to the service tools section.
Company Confidential Nokia Customer Care RH-19/RH-50 3 - Service Software Service Tool Concept For Baseband Tuning Operations EM calibrations should be carried out in JBV-1 docking station equipped with MJF-17 docking station adapter Note: RF tunings must be carried out in MJS-52 module jig, JBV-1 Docking station adapter can only be used for RF testing purposes Power to JBV-1 should be supplied from an external DC power supply, not FPS-8 prommer JBV-1 input voltages: Maximum + 16 VDC Nominal input for RF
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care Item Service Accessory Accessory type Product code 6 service MBUS cable DAU-9S 0730108 7 Software protection key PKD-1 0750018 8 Phoenix Service SW Phoenix Service SW Page 40 8408031 CD-ROM 0774286 2004 Nokia Corporation.
Company Confidential RH-19/RH-50 3 - Service Software Nokia Customer Care Flashing Setup Instructions POS (point of sale) flash concept 4 5 2 3 1 Item Type Description Code 1 FLA-30 Point Of sales flash loading adapter 0770472 2 XCS-1 service cable 0730218 3 ACP-8 AC Charger 0675*** 4 FLS-4S FLS-4S sales package E&A 0080541 FLS-4S, FLS-4S sales package APAC 0080542 FLS-4S, FLS-4S sales package US 00805431 5 SW Issue 3 05/2004 2004 Nokia Corporation.
RH-19/RH-50 3 - Service Software Company Confidential Nokia Customer Care JBV-1 flash concept 7 9 8 6 5 4 3 2 1 Flash2_vaness VP 02-06-17 Item Type Description Code 1 JBV-1 Docking station 0770298 MJF-17 Docking station adapter 0774282 2 PCS-1 DC power cable 0730012 3 XCS-4 Modular cable 0730178 4 FPS-8 Flash prommer box 0080321 5 Printer cable incl. in FPS-8 sales pack 0730029 6 AXS-4 D9 – D9 cable, incl.
Company Confidential RH-19/RH-50 3 - Service Software Nokia Customer Care Parallel flash concept Test consept vanessa VP 02-06-18 Item Type Description Code 1 MJF-17 Docking station adapter 0774282 2 JBV-1 Docking station 0770298 3 XCS-4 Modular cable 0730178 4 PCS-1 DC power cable 0730012 7 AXS-4 D9 – D9 cable, incl. in FPS-8C sales pack 0730090 8 Printer cable Incl.
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