Customer Care Solutions TME-3 Series Transceivers Service Software Instructions Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation [This page left intentionally blank] Page 2 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Table of Contents Page No Service Software Instructions for TME-3...................................................................... 5 Before Installation .......................................................................................................5 Dongle driver installation and version check................................................................. 6 First time installation of Phoenix ..............
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Service Software Instructions for TME-3 Phoenix is the Nokia Test and Service Software for mobile phones. Figure 1: Phoenix Before Installation • Install the Phoenix Service SW A • Install the TME-3 Phoenix Service SW • Install the Data Package for Phoenix (product specific data and flash update package) • Manage connection settings (depends on the tools you are using) • Update FPS-8 SW (if you use FPS-8).
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Dongle driver installation and version check If there is no previously installed Dongle driver, installation will take place…. Figure 2: Dongle driver installation window If the Dongle driver is installed and it is older than the latest supported version, the latest version will be installed when you choose “Yes”. The latest version is always included in the latest Phoenix installation package.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation installation can’t continue.. Figure 5: Error message at pre-installation Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Dongle when used whit FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power to it is not supplied by external charger. Check the COM/parallel ports used first! After correcting the problem Installation can be restarted Page 6 Copyright Nokia.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions First time installation of Phoenix After Dongle driver installation / update (if needed) installation continues from this step. If the Phoenix Service Software A is already installed proceed to p.11 Click “Next” in Welcome dialog to continue. Figure 6: Welcome dialog Choose the destination folder, it is recommended to use the default folder C:\Program Files\Nokia\Phoenix. Choose “Next” to continue.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation recommended) Figure 7: File location window Setup copies the components, please wait. Progress of the setup is shown. Please wait… Figure 8: Setup status window If restarting of your computer is needed the Install Shield Wizard will tell you about it. Select “Yes…” to reboot the PC immediately and “No…” to reboot the PC manually. Page 8 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Note that Phoenix doesn’t work, if components are not registered. Click “Finish” to continue. . Figure 9: Installation complete -window After the reboot components are registered and Phoenix is ready for use. If reboot is not needed components are registered after copying them. Figure 10: Registering window Phoenix is now ready for use.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation TME-3 Service Software Installation procedure Page 10 • Check that a Dongle is attached to the parallel port of your computer. • Download the latest installation package (e.g. phoenix_service_sw_a3_03_83_005.exe) to your computer (e.g.:\TEMP) • Close all other programs • Install Phoenix by executing the Phoenix installation package and follow the instructions on the screen. • Download the latest release (e.g.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Startup Run the phoenix_service_sw_a3_03_83_005.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Kindly wait. Figure 11: If the setup files are already extracted (left in the file system from previous installation) following dialog appears. Always click “Yes to All” to overwrite the existing setup files Figure 12: Overwrite protection Issue 3 10/03 Copyright Nokia.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Update Installation of Phoenix If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released. Please note that very often the Phoenix Service SW and the Phone Specific Data Package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of Data Package.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions How to uninstall Phoenix Uninstallation can be done manually from Windows Control Panel – Add/Remove Programs. Choose “Phoenix Service Software” and click “Add/Remove”. Choose “OK” to uninstall. Figure 14: Uninstallation window Progress of the uninstallation is shown. Figure 15: Setup status window Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation You may have to reboot the PC after uninstallation. Figure 16: If restarting is not needed, the following dialog will appear: Figure 17: Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages. Page 14 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Data package for Phoenix (product specific) Note! the following pages show the NHL-4 Data Package Installation/ uninstallation, the procedure is similar with TME-3. Before installation Product Data Package contains all product specific data to make the Phoenix Service Software and tools usable with a certain phone model.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Installation of Phoenix Data Package (Product Specific) Run the nhl-4_dp_v_1.00.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Please wait… Choose “Next” to continue. From this view you can see the contents of the Data Package. Read the text carefully. Page 16 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions There should be information about the Phoenix version needed with this data package. Choose “Next”. Confirm location and choose “Next” to continue. Install Shield checks where the Phoenix application is installed and the directory is shown. Choose “Next” to continue. Phone model specific files will be installed... kindly wait. Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Choose “Finish” to complete installation. You now have all phone model specific files installed in your Phoenix Service SW. Page 18 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions How to Uninstall Data Package Uninstallation can also be done manually from Windows Control Panel / Add / Remove Programs/ “NHL-4 Phone Data Package”. If you try to install the same version of Phoenix Data Package that you already have, you are asked if you want to uninstall the version you have on your PC. Answer “OK” to uninstall, “Cancel” if you don’t want to uninstall.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation How to Manage Connections Start Phoenix Service SW and Login. Figure 18: Phoenix icon Choose “Manage Connections” From “File” – Menu Figure 19: File menu Existing connections can be selected, edited, deleted and new ones created by using this dialog. A connection can be created either manually or by using a Connection Wizard.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Choose “Next” to continue. In the next dialogs you will be asked to select some settings for the connection Figure 21: Connection settings window Manual Settings A) For FLS-4S POS Flash Device choose following connection settings Media: FBUS B) For FPS-8 Flash Prommer choose following connection settings: Media: FPS-8 Port Num: COM Port where FPS-8 is connected COMBOX_DEF_MEDIA: FBUS Choose “Finish” to complete.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Activate the connection you want to use by clicking it and use up/down arrows to move it on top of the list. Choose “Apply”. The connection is now selected and can be used after closing the “Manage Connections” window. Figure 22: Managing connections window Selected connection will be shown on the right hand bottom corner of the screen.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions How to Update Flash Support Files for FPS-8* and FLS-4* Before Installation • Install Phoenix Service SW and Phoenix data package. • Install the phone model Specific Datapackage for Phoenix • The flash support files are delivered in the same installation package with Phoenix data package. • Normally it is enough to install the data package only before updating the FPS8.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Choose “Next” to continue installation Figure 28: Welcome window It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix. Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended). Figure 29: File location window Page 24 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Installation continues… Figure 30: Setup status window Choose “Finish” to complete procedure. • FPS-8* must be updated by using Phoenix! Figure 31: Maintenance complete window Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation How to Update The FPS-8* Flash Prommer SW Start Phoenix Service Software Select”FPS-8 / FPS-8C maintenance” from”Flashing” menu. Figure 32: Flashing menu When new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 Prommer. Select”Yes” to update files.. 0 02 Figure 33: Update selection window Update procedure takes a couple of minutes.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Figure 35: Maintenance window FPS-8 sw can also be updated by pressing”Update” button and selecting appropriate fps8upd.ini file under C:\Program Files\Nokia\Phoenix\Flash - directory. Figure 36: Update file window All files can be loaded separately to FPS-8. To do this, just press right mouse button in Flash box files” window and select file type to be loaded.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation FPS-8 Activation and Deactivation • Before the FPS-8 can be successfully used for phone programming, it must be first activated. • If there is a need to send FPS-8 box to somewhere e.g. for repair, box must be first deactivated. Activation Before FPS-8 can be successfully used for phone programming, it must be first activated.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions The activation file you saved to C:\ProgramFiles\Nokia\Phoenix\BoxActivation - directory will be shown (e.g. 00000.in), check that it is correct. Figure 39: Box activation window Box will be activated when you choose “Open” Turn FPS-8 power off and on to complete activation Deactivation Start Phoenix Service Software.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation JBV-1 Docking Station SW The JBV-1 Docking Station is a common tool for all DCT-4 generation products. In order to make the JBV-1 usable with different phone models, a phone specific Docking Station Adapter is used for different service functions. The JBV-1 Docking Station contains Software (Firmware) which can be updated.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Installing SW Needed for the JBV-1 SW Update Note: DO NOT CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER YET! Run Jbv1_update.zip file and start SW Installation by double clicking Setup.exe. Files needed for JBV-1 Package setup Program will be extracted. Figure 41: JBV-1 update installation window Installation begins, please read the information shown and Choose “Next” to continue.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation “Next” to continue. Figure 43: Select location window Select “Full” Installation and choose “Next” to continue Figure 44: Select components window Program Folder will be created. Choose “Next” to continue, Software files will be Page 32 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions installed. Figure 45: Select folder window After successful installation, choose “Finish” to complete. Figure 46: Setup complete window NOW YOU CAN CONNECT THE USB CABLE / JBV-1 TO YOUR COM- Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation PUTER! Connect power to JBV-1 (11-16V DC) from external power supply, then connect USB Cable between JBV-1 USB connector and PC. Windows will detect connected USB cable and detect drivers for new HW. Follow the instructions and allow Windows to search and install the best drivers available. After this procedure the actual JBV-1 SW update can begin. Figure 47: Add new hardware window Page 34 Copyright Nokia.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions Updating the JBV-1 Docking Station Software Go to folder C:\Program Files\Nokia\ JBV-1 SW Package\ FIRMWARE UPDATE and start JBV-1 Update SW by double clicking fwup.exe. JBV-1 Firmware update starts and shows current status of the JBV-1 connected. If firmware version read from your JBV-1 is not the latest one available, it needs to be updated by choosing “Update Firmware”.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Figure 50: Update completed window Page 36 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions TME-3 specific menus in Phoenix TME-3 specific menus in Phoenix are listed below Figure 51: TME-3 Specific menus Service Box (SB-1) for testing of M2M system connector uses following menus: • M2M System Connector • Remote I/O Control & Audio settings Note: the three menu items at the bottom of the window are not in use ! Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Light Indicators Main functionality • Led groups (Led 1, Led 2, Led 3) data can be read from product by pressing "Read" button on the group • Led groups (Led 1, Led 2, Led 3) data can be write to product by pressing "Write" button on the group • All Led data can be headed to product at once by pressing "Read All" button on Common group • All Led data can be written from product at once by pressing "Write All" button
Company confidential TME-3 Service Software Instructions CCS Technical Documentation M2M System Connector Main functionality • Parameters group data can be read by pressing "Read" button • Parameters group data can be write by pressing "Write" button • Counters group data can be read by pressing "Read" button • Counters can be resetted by pressing "Reset" button. • "Automatic reading time" edit box identifies automatic counters reading time.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Remote I/O Control & Audio settings Main functionality • Aif interface output control group data can be read from product by pressing "Read" button on the group • Aif interface input control group data can be read from product by pressing "Read" button on the group • "Help" button open Help file The following screenshot shows the visual part of Remote I/O control & Audio settings.
Company confidential TME-3 Service Software Instructions CCS Technical Documentation Hardware setup instructions Flash Concept 7 9 8 6 4 5 3 2 1 Figure 55: Flash concept Flash Concept list Item Service Accessory Type Product code: 1. Flashing adapter FLA-34 0770375 2. Power cable PCS-1 0730012 3. Serial cable XCS-4 0730178 4. Flash prommer box FPS–8 0080321 5. Printer cable incl. in FPS–8 sales pack 0730029 6. D9 – D9 cable, AXS–4 incl. in FPS–8 sales pack 0730090 7.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Point of sale (POS) flashing concept 4 5 6 3 2 1 Figure 56: POS (Point Of Sale) flashing concept Item Service Accessory Type Product Code: 1. Flashing Adapter FLA-34 0770375 2. Power cable PCS-1 0730012 3. Serial cable XCS-4 0730178 4.
Company confidential TME-3 Service Software Instructions CCS Technical Documentation Jig Concept The jig concept can be used for RF tuning and testing. 5 6 4 1 2 3 Figure 57: Jig concept Jig concept list Item Service accessory: Type Product code: 1. Module Jig MJS-63 0770377 2. Power cable (for external power supply) PCS-1 0730012 3. Service cable XRC-5 0730276 4. Cable DAU-9S 0730108 5. Software protection key PKD–1 0750018 6.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation JBV-1 Flash Concept JBV-1 concept can be used for RF tuning and testing. 6. 8. 7. 4. 5. 3. 1. 2. Figure 58: JBV-1 Flash concept Item: Service accessory: Type Product code: 1 Docking station JBV–1 0770298 Docking station adapter MJF–21 0770374 2 Power cable PCS-1 0730012 3 Modular cable XCS–4 0730178 4 Flash prommer box FPS–8 0080321 5 Printer cable, incl.
CCS Technical Documentation Company confidential TME-3 Service Software Instructions JBV-1 Service Concept JBV-1 jig concept can be used for RF tuning and testing Figure 59: JBV-1 Service Concept JBV-1 concept list Item: Service accessory: Type: Product code: 1. Docking station JBV–1 0770298 2. Docking station adapter MJF–21 0770374 3. Power cable PCS-1 (for external power supply) 0730012 4. Service cable XRC-5 0730276 5. Cable DAU-9S 0730108 6.
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Service Box SB-1 set-up Figure 60: SB-1 set-up SB-1 concept list Item: Service accessory: Type: Product code: 1. Service box SB-1 0770559 2. Power cable PCS-1 0730012 3. D9-D9 cable AXS-4 0730090 4. Software protection key PKD-1 0750018 5. CD-ROM Phoenix service SW 0774280 Page 46 Copyright Nokia. All rights reserved..
CCS Technical Documentation Company confidential TME-3 Service Software Instructions [This page left intentionally blank] Issue 3 10/03 Copyright Nokia. All rights reserved..
TME-3 Company confidential Service Software Instructions CCS Technical Documentation Page 48 Copyright Nokia. All rights reserved..