Nokia Customer Care Service Manual RH-86; RH-87 (Nokia 2610) Mobile Terminal Part No: 9250827 (Issue 1) COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Amendment Record Sheet Nokia Customer Care Amendment Record Sheet Amendment No Original issue Page ii Date 05/2006 Inserted By Comments J Bryman COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Copyright Nokia Customer Care Copyright Copyright © 2006 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RH-86; RH-87 Warnings and cautions Nokia Customer Care Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RH-86; RH-87 For your safety Nokia Customer Care For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Care and maintenance Nokia Customer Care Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RH-86; RH-87 ESD protection Nokia Customer Care ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD.
RH-86; RH-87 Battery information Nokia Customer Care Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
RH-86; RH-87 Company Policy Nokia Customer Care Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
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RH-86; RH-87 Nokia 2610 Service Manual Structure Nokia Customer Care Nokia 2610 Service Manual Structure 1 General information 2 Parts and layouts 3 Phoenix service SW 4 Service Tools 5 Disassembly and reassembly instructions 6 Baseband troubleshooting 7 RF troubleshooting 8 System module 9 Schematics Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care RH-86; RH-87 Nokia 2610 Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 General information Nokia Customer Care (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 General information Nokia Customer Care Table of Contents Product selection....................................................................................................................................................1–5 Features...................................................................................................................................................................1–5 Phone features.................................................................................
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RH-86; RH-87 General information Nokia Customer Care Product selection The RH-86 (Nokia 2610) is the EU/China version of the telephone with a dual band transceiver unit designed for the GSM900 and GSM1800 networks. RH-87 (Nokia 2610) is the US version designed for the GSM850 and GSM1900 networks.
RH-86; RH-87 General information Nokia Customer Care • Mono FM Radio • GPRS: Class B, multislot class 6 • Internal vibrator • SIM (1.8 and 3.
RH-86; RH-87 General information Nokia Customer Care Type Name CK-10 Nokia car kit HF-8 Nokia plug-in car handsfreet Nokia universal holder Table 3 Audio Type Name HDB-5 Boom Headset HDC-5 Headset HS-7 Headset Table 4 Carrying Type Name CP-60 Carrying Case CP-109 Universal Carrying Case CP-110 Universal Carrying Case Technical specifications General specifications Unit Dimension (mm) Transceiver with BL-5C 970 mAh Li-Ion battery pack 104 x 43 x 18 Weight (g) 91 Volume (cc) 70
RH-86; RH-87 General information Nokia Customer Care Environmental conditions Environmental condition Ambient temperature Notes Normal operation -15 oC ... +55 oC Specifications fulfilled Reduced performance -30 ...15 oC and +55oC ... +70 oC Operational only for short periods Intermittent or no operation -40 oC ... -30 oC and +70 oC ... +85oC Operation not guaranteed but an attempt to operate will not damage the phone No operation or storage <-40 oC and >+85 oC No storage.
RH-86; RH-87 General information Nokia Customer Care Vcoff- 2. 8V ± 0,1V On to off HW reset demands Min 1. 0V Max -- d a. The nominal voltage is defined as being 15% higher than the lower extreme voltage. TA will test with this nominal voltage at an 85% range (0.85x3.9V a 3.3V). b. This limit is set to be above SW shutdown limit in TA. c. During fast charging of an empty battery, this voltage might exceed this value. Voltages between 4.20 and 4.60 might appear for a short while. d.
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Nokia Customer Care 2 — Parts and layouts Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RH-86; RH-87 Parts and layouts Nokia Customer Care Table of Contents Exploded view.........................................................................................................................................................2–5 Mechanical parts list...............................................................................................................................................2–6 SWAP units.............................................................................................
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RH-86; RH-87 Parts and layouts Nokia Customer Care Exploded view Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Parts and layouts Nokia Customer Care Mechanical parts list Table 7 Mechanical spare parts Item ref Qty Description NAM LTA X EMEA APAC China * = Not available as spare part I001 1 A-COVER ASSY PAINT BLACK X X X X I001 1 A-COVER ASSY PAINT BROWN X X X X I001 1 A-COVER ASSY PAINT SILVER I001 1 A-COVER ASSY PAINT GREY X X X X I001 1 A-COVER ASSY PAINT BLUE X X X X I002 1 KEYMAT BLACK ASSY LATIN I002 1 KEYMAT ASSY STORKE X X I002 1 KEYMAT ASSY BOPO
RH-86; RH-87 Parts and layouts Item ref Nokia Customer Care Qty Description A3 NAM Antenna Module SAM P2906 US X LTA EMEA APAC China I017* 1 Antenna X X X X X I018* 1 IHF X X X X X I020 1 B-Cover Paint Black X X X X X I020 1 B-Cover Paint GREY X X X X I020 1 B-Cover Paint BLUE X X X X I020 1 B-Cover Paint BROWN X X X X I020 1 B-Cover Paint SILVER I021 1 Easy Flash Cap/System connector plug X X X X NAM LTA EMEA APAC China X X SWAP units Tab
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description NAM LTA EMEA APAC China C2006 T R 5 Chipcap 5% NP0 X X X X C2007 T S 7 CHIPCAP X5R 470N K 25V 0603 X X X X C2008 T R 4 Chipcap X7R 10% 16V 0402 X X X X C2009 T R 4 Chipcap X7R 10% 16V 0402 X X X X C2010 T R 5 Chipcap X7R 10% 16V 0402 X X X X C2011 T S 3 CHIPCAP X5R 1U K 6V3 0603 X X X X C2012 T R 4 Chipcap X7R 10% 16V 0402 X X X X C2013 T R 3 Chipcap X7R 1
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description NAM LTA EMEA APAC China C2230 T O 7 CHIPCAP X5R 1U K 6V3 0603 X X X X C2233 T O 7 CHIPCAP X5R 1U K 6V3 0603 X X X X C2235 T M 7 CHIPCAP X5R 1U K 6V3 0603 X X X X C2236 T M 5 CHIPCAP X5R 100N K 10V 0402 X X X X C2237 T M 5 CHIPCAP X5R 100N K 10V 0402 X X X X C2239 T P 5 CHIPCAP X5R 100N K 10V 0402 X X X X C2240 T M 6 Chipcap X7R 10% 16V 0402 X X X X C2241 T
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description C7606 NAM Chipcap +-0.25pF NP0 X LTA EMEA APAC China C7607 T I 7 Chipcap +-0.25pF NP0 X X X X C7610 T I 8 Chipcap 5% NP0 X X X X C7611 T I 7 Chipcap 5% NP0 X X X X C7612 T I 7 Chipcap 5% NP0 X X X X C7613 T I 7 CHIPCAP X5R 1U K 6V3 0402 X X X X C7614 T J 7 Chipcap +-0.
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description C7711 T I 2 CHIPCAP X5R 2U2 K 10V 0805 C7712 T I 4 Chipcap +-0.
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side N7700 T XY J Description 3 N7700 NAM FEM PF88112BS_12WS0 2B-TX 2B-RX LTA EMEA APAC China X X X X FEM PF88112BS_12WS0 2B-TX 2B-RX R2000 T G 3 CHIP VARISTOR VWM5.6V VC15.
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description NAM LTA EMEA APAC China R2204 T M 6 Resistor 5% 63mW X X X X R2205 T M 6 RES NETWORK 0W06 2X10K J 0404 X X X X R2206 T M 7 Resistor 5% 63mW X X X X R2207 T L 4 Resistor 5% 63mW X X X X R2400 B U 5 Resistor 5% 63mW X X X X R2401 B U 6 CHIPRES 0W06 4R3 J 0402 X X X X R2406 T O 2 Resistor 5% 63mW X X X X R2407 T P 2 Resistor 5% 63mW X X X X R2408 T P
RH-86; RH-87 Parts and layouts Nokia Customer Care Item ref Side XY Description NAM LTA EMEA APAC China R7710 T J 4 Chipres 0W06 jumper 0402 X X X X R7711 T J 4 RES NETWORK 0W04 1DB ATT 0404 X X X X R7714 T J 2 RES NETWORK 0W04 1DB ATT 0404 X X X X R7720 T K 4 Resistor 5% 63mW X X X X R7732 T K 2 Resistor 5% 63mW X X X X R7733 T K 2 Resistor 5% 63mW X X X X V2000 T S 7 ASIP TVS BGA4 X X X X V2160 T L 6 TR PDTC114EE N 50V RB=RBE=10K EM
RH-86; RH-87 Parts and layouts Nokia Customer Care Figure 3 Component layout, bottom side (1jv_30a) Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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Nokia Customer Care 3 — Phoenix service SW Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RH-86; RH-87 Phoenix service SW Nokia Customer Care Table of Contents Introduction............................................................................................................................................................3–5 Read this first.....................................................................................................................................................3–5 Service software installation.......................................................................
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 32 Add information for new user 1........................................................................................................3–23 Figure 33 Add information for new user 2........................................................................................................3–24 Figure 34 Login, user configured........................................................................................................................
RH-86; RH-87 Phoenix service SW Nokia Customer Care Introduction Read this first The Phoenix software is used to a number of different phones containing different versions of baseband generations. These instructions are intended as a general guide and are not product specific, where a Phoenix SW version is shown you should use the relevant version for your product and in the screen shots where a type designator is shown you should read the type designator for your product.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Installing Phoenix Prerequisites • Check that a Dongle is attached to the parallel port of your computer. • Download the installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) to your computer (in C:\TEMP, for instance). • Close all other programs. • Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe) and follow the instructions on the screen.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Steps 1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation. Install Shield prepared the setup. Figure 5 Preparing setup Install Shield will prepare. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 2. Click Next in Welcome dialog to continue. Figure 6 Welcome dialog 3. Read the disclaimer carefully. Figure 7 Disclaimer text Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 4. Choose destination folder. The default folder C:\ProgramFiles\Nokia\Phoenix is recommended. Then click Next to continue. You may choose another location by selecting Browse (not recommended). Figure 8 Destination folder 5. Wait for the components to be copied. The progress of the setup is shown in the Setup Status window. Figure 9 Installation status 1 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 6. Wait for the drivers to be installed and updated. The process may take several minutes to complete. If the operating system does not require rebooting (Windows 2000, XP) the PC components are registered right away. Figure 10 Installation status 2 Figure 11 Registering components 1 Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care If the operating system requires restarting your computer (Windows 98, SE, ME) the Install Shield Wizard will tell you about it. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards. Figure 12 Restart computer After the reboot, components are registered and Phoenix is ready for use. Note: Phoenix does not work, if components have not been registered.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 7. Click Finish to end installation. Figure 14 Finish installation Phoenix is now ready for use. Next actions Before using Phoenix Service Software, you must: • install phone model specific data package for Phoenix, and • configure users and connections. FPS-8* can be used after updating its Flash Update Package files.
RH-86; RH-87 Phoenix service SW Nokia Customer Care If you try to update the Phoenix Service Software with the same version that you already have (for example, a15_2004_24_7_55 to a15_2004_24_7_55) you are asked if you want to uninstall the version of Phoenix you have on your PC. In this case you can choose between total uninstallation and repair just like when you choose to uninstall Phoenix service software from the Windows Control panel.
RH-86; RH-87 Phoenix service SW Nokia Customer Care The progress of the uninstallation is shown. Figure 17 Uninstallation status 2. If the operating system does not require rebooting, click Finish to complete. Else, Install Shield Wizard will tell you about it. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards. Figure 18 Finish uninstallation Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 19 Restart computer Repairing Phoenix installation Context If you experience any problems with the service software, or suspect that files have been lost, you can use the repair function before completely reinstalling Phoenix. Note: The original installation package (for example, phoenix_service_sw_a15_2004_24_7_55.exe) must be found on your PC when you run the repair setup. Steps 1. Open Windows Control Panel→Add/Remove Programs . 2.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 20 Repair program 4. Click Finish to complete repair. Figure 21 Finish repair installation Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Phoenix service software data package overview Each product has its own data package (DP).
RH-86; RH-87 Phoenix service SW Nokia Customer Care 2. Click Next, and wait for the installation files to be extracted. Figure 22 Extracting files 3. Click Next to continue. Figure 23 Continue data package installation Page 3 –18 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care In this view you can see the contents of the data package. Read the text carefully. There should be information about the Phoenix version required with this data package. Click Next to continue. Figure 24 Data package setup information 4. Confirm location and click Next to continue. Figure 25 Data package destination folder Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care The install shield checks where the Phoenix application is installed and the directory is shown. Click Next to continue. 5. Click Next to start copying the files. Phone model specific files will be installed. Please wait. Figure 26 Start copying files Page 3 –20 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 27 Data package installation status 6. Click Finish to complete the installation. Figure 28 Finish data package installation You now have all phone model specific files installed in your Phoenix Service SW. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Next actions Phoenix can be used, for example, for flashing phones and printing type labels. But first you must: • configure users, and • manage connections. FLS-4S can be used right away. FPS-8* can be used after updating Flash Update Package files. Uninstalling Phoenix data package Context If you try to install the same version of Phoenix data package that you already have, you are asked if you want to uninstall the version you have on your PC.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Alternative steps • Uninstallation can also be done manually from Windows Control Panel→Add/Remove Programs→xx-xx (* Phone Data Package) . (*= type designator of the phone Next actions Run the installation package again to continue installation from the beginning. Service software instructions Configuring users in Phoenix Steps 1. Start Phoenix Service SW and log in. If your user ID is already configured, choose it from the dropdown list and click OK.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 3. Type in your name and initials and click OK. Figure 33 Add information for new user 2 A new user is now created. 4. Click OK. You are now able to login with this user name. 5. Click OK. Figure 34 Login, user configured Managing connections in Phoenix Steps 1. Start Phoenix Service SW and log in. Figure 35 Phoenix icon Page 3 –24 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 2. Choose File→Manage Connections . Figure 36 Manage connections Existing connections can be selected, edited, deleted, and new ones created by using this dialog. Figure 37 Connections list 3. Click Add to add a new connection, and select if you want to create it manually or by using the Connection Wizard. In the following dialogs you will be asked to select settings for the connection.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 4. Select Manual mode, and click Next to continue. Figure 38 Select mode: Manual i For FLS-4S POS Flash Device, choose the following connection settings: • Media: FBUS • COM Port: Virtual COM Port used by FLS-4 Note: ALWAYS check this. Go to Windows→Control Panel→FLS Virtual Port→Configuration .
RH-86; RH-87 Phoenix service SW Nokia Customer Care 6. Activate the connection you want to use by clicking it, use up/down arrows to move it on top of the list, and click Apply. Figure 40 Connections list The connection is now selected and can be used after closing the Manage Connections window. Selected connection will be shown on the right hand bottom corner of the screen. Figure 41 Connection information 7.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 43 Product support module information Installing Flash support files for FPS-8* and FLS-4* Prerequisites Note: This is a separate installation package. • Install Phoenix Service SW. • Install phone model specific data package for Phoenix. • The flash support files are delivered in the same installation package with Phoenix data packages or newer Phoenix packages since September 2003.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 2. If the same version of Flash Update package already exists, and you want to reinstall it, the previous package is first uninstalled. Run the installation again. Figure 45 Uninstall flash update package If you try to downgrade the existing version to older ones, the setup will be aborted. If you really want to downgrade, uninstall newer files manually from Control Panel and then rerun the installation again.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 3. It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia \Phoenix. Click Next to continue. Figure 48 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse. However, this is not recommended. Installation will continue. Page 3 –30 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 49 Flash installation status 4. Choose Finish to complete the installation procedure. Figure 50 Finish flash update Next actions FLS-4 can be used right after the Flash Update Package is installed. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care FPS-8* flash prommer must be updated using Phoenix! Updating FPS-8 Flash prommer software Steps 1. Start Phoenix Service Software and log in, manage connection correctly for the FPS-8* flash prommer. Figure 51 Phoenix icon 2. Choose Flashing→FPS-8 Maintenance . Figure 52 FPS-8 maintenance Note: Screen shots may be different depending on the Phoenix version used and the connected components. 3.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 4. Wait until you are notified that update has been successful; the procedure will take a couple of minutes. Click OK to close the FPS-8 Maintenance window. Figure 54 Prommer SW update done View after successful prommer software update: Figure 55 FPS-8 info window Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Alternative steps • FPS-8 SW can also be updated by pressing Update button and selecting appropriate fps8upd.ini file in C: \Program Files\Nokia\Phoenix\Flash. Figure 56 Flash directory window • All files can be loaded separately to FPS-8. To do this, just press the right mouse button in the Flash box files window and select the file type to be loaded. More information can be found in Phoenix Help.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 3. Click Activate in the FPS-8 Maintenance window. Figure 58 FPS-8 info window If you saved the activation file to some other directory on your PC, Browse to find it 4. Click Open to activate the box. Figure 59 Box activation 5. Turn the FPS-8's power off and on to complete activation. Deactivating FPS-8 Context If there is, for example, a need to send the FPS-8 box for repair, it must be deactivated first. Steps 1. Start Phoenix service software.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 3. In the Prommer Maintenance window, click Deactivate. 4. To confirm the deactivation, click Yes. Figure 60 Deactivation warning The box is deactivated. 5. To complete the deactivation, restart FPS-8. Updating JBV-1 docking station software Prerequisites The JBV-1 docking station contains software (firmware) which can be updated.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 61 Extracting JBV-1 update files Files needed for JBV-1 package setup program will be extracted. 2. Read the instructions in the dialog box and click Next to continue. Figure 62 JBV-1 update information 3. Accept the suggested destination folder for installing the JBV-1 SW Package, and click Next to continue. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW Nokia Customer Care Figure 63 JBV-1 update destination folder 4. Select Full installation and click Next to continue. Figure 64 Select installation: Full Page 3 –38 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Phoenix service SW 5. Nokia Customer Care A program folder is created and the software files are installed there. Click Next to continue. Figure 65 Select program folder 6. Click Finish to complete the installation. Figure 66 Finish JBV-1 update installation 7. Connect the USB cable/JBV-1 to your computer. Connect power to JBV-1 (11-16V DC) from an external power supply, then connect the USB Cable between the JBV-1 USB connector and the PC.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 8. Install or update the JBV-1 USB drivers which are delivered with the JBV-1 SW installation package. The drivers can be found in C:\Program Files\Nokia\ JBV-1 Firmware Update\JBV-1USB driver • If there is no previously installed JBV-1 Firmware update package installed on your computer, Windows will detect connected USB cable and detect drivers for new HW.
RH-86; RH-87 Phoenix service SW Nokia Customer Care 12. Click OK to see the current JBV-1 status (after a successful update). Figure 69 JBV-1 SW update done Figure 70 JBV-1 SW status You have now updated the software of your JBV-1 docking station and it is ready for use. Next actions If you have several docking stations you need to update, disconnect the power and USB cables from the previous one and connect them to the next docking station.
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Nokia Customer Care 4 — Service Tools Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RH-86; RH-87 Service Tools Nokia Customer Care Table of Contents Service tools............................................................................................................................................................4–5 ACF-8...................................................................................................................................................................4–5 AXS-4...............................................................................................
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RH-86; RH-87 Service Tools Nokia Customer Care Service tools The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RH-86; RH-87, refer to various concepts. ACF-8 Universal power supply ACF-8 universal power supply is used to power FPS-8. ACF-8 has 6V DC and 2.1A output. AXS-4 Service cable The AXS-4 D9-D9 service cable is used to connect two 9 pin D connectors for example between PC and FPS-8. The cable length is 2 meters.
RH-86; RH-87 Service Tools Nokia Customer Care CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is included in the FPS-10 and FPS-11 sales packages. CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. CA-41PS Power cable Power cable for connection of e.g. the JBV-1 docking station to the FPS-10 prommer box.
RH-86; RH-87 Service Tools Nokia Customer Care CA-65DS DS easy flash cable The CA-65 DS easy flash cable is used to connect the phone bottom connector to either POS flashing device (FLS-4S) or to the PROMMER box (FPS-11). CA-66DS Easy flash cable This cable connects the phone DC port to the FPS-8 prommer. CA-67DS Easy flash cable This cable connects the phone DC port to the FPS-10 prommer. DA-49 Docking station adapter The Docking Station adaptor is used for this phone in combination with JBV-1.
RH-86; RH-87 Service Tools Nokia Customer Care FLC-2 DC cable FLC-2 is used with a flash adapter to supply a controlled operating voltage. FLS-4S Flash device FLS-4S is a dongle and flash device incorporated into one package, developed specifically for POS use.
RH-86; RH-87 Service Tools Nokia Customer Care JBV-1 Docking station The JBV-1 docking station is a general tool that has been designed for calibration and software update use. The JBV-1 is used together with a docking station adapter as one unit In calibration mode the JBV-1 is powered by an external power supply: 11-16V DC. When flashing the power for the phone must be taken from the flash prommer.
RH-86; RH-87 Service Tools Nokia Customer Care PKD-1 SW security device SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC. Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the device if needed. RJ-51 PA Rework jig To be used with ST-30! RJ-72 Rework jig To be used with rework stencil ST-32.
RH-86; RH-87 Service Tools Nokia Customer Care SF-10 POS flash adapter The POS flash adapter SF-10 allows FBUS/MBUS connections for flashing. SPS-1 Soldering Paste Spreader SRT-6 Opening tool SRT-6 is used to open phone covers and B-to-B connectors. SS-54 Alignment Jig Alignment jig is used to efficiently assemble the dome-sheet to the pone's PWB. The jig is made of EDS proof material. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Service Tools Nokia Customer Care ST-30 Rework stencil Rework stencil to be used together with RJ-51 to rework the Front End Module (FEM) ST-32 Rework stencil for N7600 Rework stencil to be used together with RJ-72 for rework of N7600. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are flashed.
RH-86; RH-87 Service Tools Nokia Customer Care XRF-1 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector ca. 610mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Service concepts Service concepts Easy flash concept Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Service Tools Nokia Customer Care POS flash concept Flash concept with FPS-10 Page 4 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Service Tools Nokia Customer Care JBV-1 flash concept with FPS-10 and smart card Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Service Tools Nokia Customer Care JBV-1 flash concept with FPS-10 and RF tuning Page 4 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Service Tools Nokia Customer Care Module jig testing and tuning concept Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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Nokia Customer Care 5 — Disassembly and reassembly instructions Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care RH-86; RH-87 Disassembly and reassembly instructions (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care Table of Contents Disassembly instructions.......................................................................................................................................5–5 Reassembly instructions......................................................................................................................................5–10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care RH-86; RH-87 Disassembly and reassembly instructions (This page left intentionally blank.) Page 5 –4 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care Disassembly instructions Steps 1. You will need these tools: 2. Protect the window with a film. 3. Remove the B-cover. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care 4. User the SRT-6 to unlock the A-cover on both sides. 5. Remove the A-cover. Note: When reassembling the A-cover, always start on the top side of the device! 6. Remove the keymat and protect the inner side of the window with a film. 7. Unscrew the six Torx Plus size 6 screws in the shown order. Note: For assembly, use the reverse order and a Torx Plus size 6 driver with a torque setting of 24 Ncm.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care 8. Lift the LCD shieldning while carefully pressing on the LCD module with a clean cloth. 9. Remove the LCD shielding. 10. Remove the Acoustic channel. 11. Protect the LCD module with a film. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care 12. Be careful with the surrounding components when opening the LCD connector. 13. Use the SRT-6 to open the LCD connector in the shown order. Be careful with the flex foil of the LCD module. 14. Remove the LCD module. 15. Remove the Light guide assembly. Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care 16. Lift the Engine module a bit with the SRT-6 and remove it from the D-cover assembly. 17. The Antenna IHF assembly drops out when turning the D-cover assembly. 18. Press out the Easy flash connector by using the DC-plug. 19. Remove the Microphone with the slotted scewdriver Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Disassembly and reassembly instructions Nokia Customer Care Reassembly instructions For reassembly, follow the Disassembly instructions, but in reversed order Note: Pay special attention to step 7 and 5. Note: For reassembly, ALWAYS USE NEW SCREWS. Page 5 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care 6 — Baseband troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care (This page left intentionally blank.) Page 6 –2 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Table of Contents General baseband troubleshooting......................................................................................................................6–5 Phone is dead....................................................................................................................................................6–5 Flash programming do not work......................................................................................
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care (This page left intentionally blank.) Page 6 –4 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care General baseband troubleshooting Phone is dead Context This means that the phone does not use any current at all when the supply is connected and/or power key is pressed. It is assumed that the voltage supplied is 3.6VDC. The UEMCLite will prevent any functionality at battery/supply levels below 2.9VDC. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Troubleshooting flow Figure 71 Phone is dead troubleshooting Page 6 –6 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Flash programming do not work Troubleshooting flow The flash programming can be done via the pads on the PWB (J2060). In case of Flash failure in FLALI station, swap the phone and send it back to the care program for further analysis. Possible failures could be short-circuit of balls under µBGAs (UEMCLite, UPP4M, FLASH). Missing or misaligned components. In flash programming error cases the flash prommer can give some information about a fault.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 72 Flash programming fault Page 6 –8 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Easy flash programming does not work Troubleshooting flow The flash programming can also be done via the easy flash connector. In case of Flash failure in FLALI station, swap the phone and send it back to the care program for further analysis. Possible failures could be short-circuit of balls under µBGAs (UEMCLite, UPP4M, FLASH). Missing or misaligned components.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 73 Easy flash programming fault Page 6 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Power does not stay on or the phone is jammed Troubleshooting flow If this kind of a failure is presenting itself immediately after FLALI, it is most likely caused by ASIC's missing contact with PWB. If the MCU doesn’t service the watchdog register within the UEMCLite, the operations watchdog will run out after approximately 32 seconds. Unfortunately, the service routine can not be measured. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 74 Power does not stay on or the phone is jammed Display shows "Contact Service" Troubleshooting flow This error can only happen at power up where several self-tests is run. If any of these test cases fails the display will show the message: "Contact Service". It's individual test cases so the below lineup of error hunting's has no chronological order. Use common sense and experience to decide which test case to start error hunting at.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 75 Troubleshooting when the "Contact Service" message is seen The phone does not register to the networks, or the phone can not make a call Troubleshooting flow If the phone doesn't register to the network, the fault can be in either BB or RF. Only few signals can be tested since several signals is 'buried' in one or more of the inner layers of the PWB.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 76 No registering or call Page 6 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care SIM related faults Insert SIM card fault Troubleshooting flow The hardware of the SIM interface from UEMCLite (D2200) to the SIM connector (X2700) can be tested without a SIM card. When the power is switched on the phone first check for a 1.8SIM card and then a 3V SIM card. The phone will try this four times, where after it will display ”Insert SIM card”. Figure 77 Insert SIM card fault Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 78 Signal diagram SIM card rejected The error ”SIM card rejected” means that the ATR message received from SIM card is corrupted, e.g. data signal levels are wrong. The first data is always ATR and it is sent from card to phone. For reference a picture with normal SIM power-up is shown below. Figure 79 Signal diagram User interface Blank display Troubleshooting flow The display does not show any information at all.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 80 Blank display Display is corrupt The display contains missing or fading segments or color presentation is incorrect. Figure 81 Display is corrupt Dead keys Not a single key is responding. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 82 Dead keys No backlight for display or keys Troubleshooting flow There is no backlight on the display or on the keys. Page 6 –18 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 83 No backlight for display or keys Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Audio troubleshooting Audio troubleshooting using phoenix Troubleshooting flow Figure 84 Phoenix audio test window Page 6 –20 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Figure 85 PWB audio test points Check microphone using "Hp microphone in Ext speaker out" loop Steps 1. Connect phone with Phoenix. 2. Open “audio test” window from “Testing -> Audio test”, as shown in Figure Phoenix audio test window above. 3. Select “Hp microphone in Ext speaker out” 4. Select "Acc. Detection" as "Off". 5. Select “Loop” as “On” 6. Input sound at microphone port, for example 94 dB SPL 1 kHz. 7.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Check earpiece using "Ext microphone in Hp speaker out" loop Steps 1. Connect phone with Phoenix. 2. Open “audio test” window from “Testing -> Audio test”, as shown in Figure Phoenix audio test window above. 3. Select “Ext microphone in Hp speaker out” 4. Select “Loop” as “On” 5. Input signal to XMICP/N pads, as shown in Figure PWB audio test points above, for example 100 mVpp, 1 kHz. 6. Check if sound is heard in earpiece.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Check vibra function using "Vibra control" Steps 1. Connect phone with Phoenix. 2. Open “Vibra control” window from “Testing -> Vibra control”, as shown in the figure below. 3. Select suitable intensity value, for example 53 %. 4. Select “Vibra state” as “Enabled” 5. Click “Write”. 6. Check if Vibra works. Figure 89 Checking vibra function by using vibra control Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Earpiece fault Troubleshooting flow Page 6 –24 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care IHF/ringing tone fault Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Headset earpiece fault Troubleshooting flow Figure 90 Headset earpiece fault flow chart Page 6 –26 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Microphone fault Troubleshooting flow Issue 1 Figure 91 Microphone fault flow chart COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care Headset microphone fault Troubleshooting flow Page 6 –28 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Issue 1 Nokia Customer Care COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Baseband troubleshooting Nokia Customer Care (This page left intentionally blank.) Page 6 –30 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care 7 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RH-86; RH-87 RF troubleshooting Nokia Customer Care Table of Contents General RF troubleshooting...................................................................................................................................7–5 General RF troubleshooting.............................................................................................................................7–5 RF key components...........................................................................................................
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 107 GSM1800 RF controls window..........................................................................................................7–22 Figure 108 GSM 1800 Receiver troubleshooting...............................................................................................7–23 Figure 109 1800 RX I/Q signal waveform..........................................................................................................
RH-86; RH-87 RF troubleshooting Nokia Customer Care General RF troubleshooting General RF troubleshooting Most RF semiconductors are static discharge sensitive Two types of measurements are used in the following. It will be specified if the measurement type is "RF" or "LF". • RF measurements are done with a Spectrum Analyzer and a high-frequency 500 ohm passive probe, for example HP54006A. (Note that when measuring with the 500 ohm probe the signal will be around 20 dB attenuated.
RH-86; RH-87 RF troubleshooting Nokia Customer Care RF key components Refer to the picture below for measuring points at the UEM (D2200). Page 7 –6 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 92 Supply points at UEM (D2200) Figure 93 Supply point at RF IC (N7600) Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Auto tuning Context This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated. Hardware requirements for auto tuning: • PC (Windows 2000/NT) with GPIB card • Power supply • Product specific module jig • Cables: 3 (alt.
RH-86; RH-87 RF troubleshooting Nokia Customer Care 2. The first time you are using automatic tuning on this phone model, on this computer, you will have to Set loss for cables and jigs. 3. To go to autotune, select Tuning (Alt-U) > Auto-Tune (Alt-A) from the menu. 4. If you need more assistance, please refer to the Phoenix Help. Receiver General instructions for GSM 850 RX troubleshooting Steps 1. Connect the phone to a PC with the module repair jig. 2.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 96 GSM850 RF controls window Page 7 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 850 receiver Figure 97 GSM 850 Receiver troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care By measuring with an oscilloscope at RXIP or RXQP on a working GSM 850 receiver this picture should be seen. Signal amplitude 114 mVp-p. DC offset 1.0 V. Figure 98 850 RX I/Q signal waveform General instructions for GSM1900 RX troubleshooting Steps 1. Connect the phone to a PC with the module repair jig. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 99 GSM 1900 RF controls window Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 1900 receiver Figure 100 GSM 1900 Receiver troubleshooting Page 7 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care By measuring with an oscilloscope at RXIP or RXQP on a working GSM 1900 receiver this picture should be seen. Signal amplitude 108 mVp-p. DC offset 1.0 V. Figure 101 1900 RX I/Q signal waveform Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measurement points in the receiver Figure 102 RX measurements point of the control voltages to FEM N7700 Page 7 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 103 Measurement points at the RX SAW Filters – Z7600/Z7602 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 104 RX I/Q signals General instructions for GSM900 RX troubleshooting Steps 1. Connect the phone to a PC with the module repair jig. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4. Wait a while for the PC to read the information from the phone. 5. Select Testing and RF Controls. 6.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 105 GSM900 RF controls window Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 900 receiver Troubleshooting flow Page 7 –20 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care By measuring with an oscilloscope at RXIP or RXQP on a working GSM900 receiver this picture should be seen. Signal amplitude 114mVp-p. DC offset 1.0V. Results Figure 106 900 RX I/Q signal waveform General instructions for GSM 1800 RX troubleshooting Steps 1. Connect the phone to a PC with the module repair jig. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care v AGC: 8: FEG_ON + DTOS_ON+BB_6=Vgain_36 Results The setup should now look like this: Figure 107 GSM1800 RF controls window Page 7 –22 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 1800 receiver Troubleshooting flow Issue 1 Figure 108COMPANY GSM 1800 CONFIDENTIAL Receiver troubleshooting Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care By measuring with an oscilloscope at RXIP or RXQP on a working GSM1800 receiver this picture should be seen. Signal amplitude 114mVp-p. DC offset 1.0V. Results Figure 109 1800 RX I/Q signal waveform Page 7 –24 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measurement points in the receiver Figure 110 RX measurements point of the control voltages to FEM N7700 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 111 Measurement points at the RX SAW Filters – Z7600/Z7602 Page 7 –26 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 112 RX I/Q signals Transmitter General instructions for GSM 850 TX troubleshooting Steps 1. Apply a RF-cable to the RF-connector to allow the transmitted signal act as normal. RF-cable should be connected to an attenuator at least 10dB before connected to the measurement equipment, otherwise the PA may be damaged. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Results The setup should now look like this: Figure 113 GSM 850 RF controls window Page 7 –28 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 850 transmitter GSM 850 TX output power Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measure the output power of the phone; it should be about 32.5dBm. Remember the cable loss is about 0.3dB. Results Figure 114 TX I/O signal Figure 115 VC1, VC3 signal Page 7 –30 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 116 TXP signal Figure 117 TXC signals at PCL5 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 118 TXC signals at PCL19 GSM850 TX output power Measure the output power of the phone; it should be about 32.5 dBm. Remember the cable loss is about 0.3 dB. Figure 119 TX I/O signal Page 7 –32 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 120 VC1, VC3 signal Figure 121 TXP signal Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 122 TXC signals at PCL5 Figure 123 TXC signals at PCL19 Page 7 –34 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care General instructions for GSM1900 TX troubleshooting Steps 1. Apply a RF-cable to the RF-connector to allow the transmitted signal act as normal. RF-cable should be connected to an attenuator at least 10dB before connected to the measurement equipment, otherwise the PA may be damaged. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 1900 transmitter GSM 1900 TX output power Page 7 –36 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measure the output power of the phone; it should be about 29.5dBm. Remember the cable loss is about 0.5dB. Results Figure 125 TX I/O signal Figure 126 VC1, VC2, VC3 signals Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 127 TXP signal Figure 128 TXC signals at PCL0 Page 7 –38 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 129 TXC signals at PCL15 GSM1900 TX output power Measure the output power of the phone; it should be about 29.5 dBm. Remember the cable loss is about 0.5 dB. Figure 130 TX I/O signal Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 131 VC1, VC2, VC3 signals Figure 132 TXP signal Page 7 –40 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 133 TXC signals at PCL0 Figure 134 TXC signals at PCL15 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care General instructions for GSM 900 TX troubleshooting Steps 1. Apply a RF-cable to the RF-connector to allow the transmitted signal act as normal. RF-cable should be connected to an attenuator at least 10dB before connected to the measurement equipment, otherwise the PA may be damaged. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 900 transmitter GSM 900 TX output power Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measure the output power of the phone; it should be about 32.5dBm. Remember the cable loss is about 0.3dB. Figure 136 TX I/O signal Figure 137 VC1, VC3 signals Page 7 –44 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 138 TXP signal Figure 139 TXC signals at PCL5 GSM900 TX output power Measure the output power of the phone; it should be about 32.5 dBm. Remember the cable loss is about 0.3 dB. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 140 TX I/O signal Figure 141 VC1, VC3 signals Page 7 –46 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 142 TXP signal Figure 143 TXC signals at PCL5 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 144 TXC signals at PCL19 General instructions for GSM1800 TX troubleshooting Steps 1. Apply a RF-cable to the RF-connector to allow the transmitted signal act as normal. RF-cable should be connected to an attenuator at least 10dB before connected to the measurement equipment, otherwise the PA may be damaged. 2. Start Phoenix and establish a connection to the phone with the data cable e.g. FBUS. 3. Select File and Scan product. 4.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 145 GSM 1800 RF controls window Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Troubleshooting diagram for GSM 1800 transmitter GSM 1800 TX output power Page 7 –50 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Measure the output power of the phone; it should be about 29.5dBm. Remember the cable loss is about 0.5dB. Results Figure 146 TX I/O signal Figure 147 VC1, VC2, VC3 signals Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 148 TXP signal Figure 149 TXC signals at PCL0 GSM1800 TX output power Measure the output power of the phone; it should be about 29.5 dBm. Remember the cable loss is about 0.5 dB. Page 7 –52 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 150 TX I/O signal Figure 151 VC1, VC2, VC3 signals Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 152 TXP signal Figure 153 TXC signals at PCL0 Page 7 –54 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 154 TXC signals at PCL15 Synthesizer troubleshooting Introduction 26 MHz Reference Oscillator (VCXO) There is only one PLL synthesizer generating Local Oscillator frequencies for both RX and TX in both bands (PCN and EGSM). The VCO frequency is divided by 2 for PCN operation or by 4 for EGSM operation inside the RF IC. The 26MHz oscillator is located near the RF IC (N7600).
RH-86; RH-87 RF troubleshooting Nokia Customer Care Figure 155 VCXO 26 MHz waveform Page 7 –56 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 RF troubleshooting Nokia Customer Care Antenna troubleshooting Antenna troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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Nokia Customer Care 8 — System module Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RH-86; RH-87 System module Nokia Customer Care Table of Contents Block diagram.........................................................................................................................................................8–5 System module block diagram........................................................................................................................8–5 Functional description......................................................................................................
RH-86; RH-87 System module Nokia Customer Care Figure 161 4-pole jack plug for audio accessory...............................................................................................8–11 Figure 162 Keyboard schematics........................................................................................................................8–17 Figure 163 Keyboard layout in UI side...............................................................................................................
RH-86; RH-87 System module Nokia Customer Care Block diagram System module block diagram The main board consists of a radio frequency part and a baseband part. The User Interface parts are situated at the UI side, which is on the opposite side of the engine board. The 1MF is the system module of the mobile device. Figure 157 Module block diagram Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 System module Nokia Customer Care Functional description The BB core is based on UPP4M CPU. UPP4M takes care of all the signal processing and operation controlling tasks of the mobile device. For power management, there is one main ASIC for controlling, charging and supplying power UEMCLite plus a discrete power supply. The UEMCLite generates the main reset for the system. Memories comprise 128 Mbit flash and 16 Mbit PsRAM.
RH-86; RH-87 System module Nokia Customer Care Vmin/V Vtyp/V Vmax/V ItypmA Imax mA Notes VR3 2.7 2.78 2.86 41 47 VTX2 (Supply voltage for PMB3258 modulator output stage) VR4 2.7 2.78 2.86 43 48 VRX (Supply for RFIC RX and TX parts) VR5 2.7 2.78 2.86 29 35 VPLL (Supply for VCO, PLL and digital parts VBATTRF 3.1 3.6 4.7 1.5 3.5 Supply voltage for the front-end module (Vbatt, max=6.0 V) The table below shows the typical current consumption in different operation modes.
RH-86; RH-87 System module Nokia Customer Care Figure 158 Power connection diagram All connectors going to the “outside world” have filter components, ESD protection and EMC reduction. The Digital/Data lines on SIM have special dedicated filter ASIP. The below figure show the SIM filtering.
RH-86; RH-87 System module Nokia Customer Care • No supply: In NO_SUPPLY mode, the phone has no supply voltage. This mode is due to disconnection of main battery or low battery voltage level in battery. Phone is exiting from NO_SUPPLY mode when sufficient battery voltage level is detected. Battery voltage can rise either by connecting a new battery with VBAT > VMSTR+ or by connecting charger and charging the battery above VMSTR+.
RH-86; RH-87 System module Nokia Customer Care Figure 160 Audio block diagram UEMCLite supports three microphone inputs and two earphone outputs. The microphone signals from different sources are connected to separate inputs at the UEMCLite ASIC. The inputs and outputs are all differential. Three inputs (MIC1, MIC2, MIC3) and two outputs (EAR, HF/HFCM) are used. MIC1P/MIC1N input is used for the internal microphone, using single-ended biasing circuitry.
RH-86; RH-87 System module Nokia Customer Care SMD vibra has a diameter is about 4.0-mm. Vibra is driven by PWM signal, generating vibration by rotating an un-balanced mass (counter weight) with radius of R=2.3-mm. The vibration signal is used as a silent alert call and also as a noticeable shock in gaming. External audio connector The system connector, containing a 4-pole Jack plug, gains the access to the external audio interface.
RH-86; RH-87 System module Nokia Customer Care Signal From XEARP HS/HF XEARN EAR/ Amp. INT HEADINT VCHARIN To Min Nom Max Condi-tion Note UEMC Lite 100 mV diff Ana in Quasi-differential DCcoupled earpiece/HF amplifier signal to accessory. DC biased to 0.8V Switch UEMC Lite 0/2.7V Dig in HS interrupt from bottom connector switch when plug inserted. Charger UEMC Lite 11.1Vp eak Standard Vch from Charger Connector, max 20V 16.9 Vpeak 7.9 VRMS 1.0 Apeak 7.0 VRMS 8.4 VRMS 9.
RH-86; RH-87 System module Signal name Nokia Customer Care From To Para-meter Input characteristics Min TXP2 UPP RF-IC (GenIO6 ) RFBusEn1 X UPP RF-IC 1.88 V 0 0 0.4 V Load Resistance 10 RFBusClk Issue 1 UPP RF IC Depends of the RF design kW Load Capacitanc e 20 pF Timing Accuracy ¼ symbo l 1 1.38 1.88 V 0 0 0.4 V 50 uA 10 Load capacitanc e RFIC/ UPP Unit 1.
RH-86; RH-87 System module Nokia Customer Care Signal name From To Para-meter Input characteristics Min GENIO3 UEMCLit e RF IC 1 Typ 2.78 UEMCLit e RF IC RF Control * 0 V Depends of the RF design Load resistance kW 1 4 2.78 UEMCLit e RF IC V V Load resistance kW 1 4 2.
RH-86; RH-87 System module Nokia Customer Care Analogue Signals Table 16 AC and DC Characteristics of RF-Base band Analogue Signals Signal name RFCLK From VCTCXO To Parameter UPP Min Frequency Typ 13/26 Signal amplitude 0.2 Input Impedance 10 0.8 200 Duty Cycle 40 60 RF-IC UEMCL ite Voltage swing (static) 1.4 1.35 TXIN, TXQP, TXQN DC level 1.3 I/Q amplitude mismatch % V System Clock slicer Ref GND, not separated from pwb GND layer 1.45 Vpp 1.
RH-86; RH-87 System module Nokia Customer Care Signal name AFC From To Parameter UEMCLit e VCTCX O Voltage Min 0.0 0.1 Max 2.4 2.55 (AFCOUT ) Min Resolution Load resistance UEMCLit e RF-IC 11 100 nF Source Impedance 200 W 10 Max PATEMP RF-IC UEMCL ite UEMCL ite Automatic Frequency Control signal for VCTCXO Programmable MW Path powered down 0.1 V 200 W Transmitter power level and ramping control, Ref UEMCLite RF converter specification 2.
RH-86; RH-87 System module Nokia Customer Care Figure 162 Keyboard schematics The layout is shown in Keyboard layout in UI side. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 System module Nokia Customer Care Figure 163 Keyboard layout in UI side SIM interface The SIM interface is programmed to support 3V and 1.8V SIMs. The SIM interface is the electrical interface between the Subscriber Identity Module Card (SIM Card) and mobile phone. Table 17 SIM interface Pin Name Parameter Min Typ Max Unit 1 VSIM 1.8V SIM Card 1.6 1.8 1.9 V 3V SIM Card 2.8 3.0 3.2 V 1.8V SIM Card 0.9xVSI M VSIM V 0 0.15xVSIM 0.9xVSI M VSIM 0 0.
RH-86; RH-87 System module Nokia Customer Care Pin Name Parameter Min 4 DATA 1.8V Voh 5 NC 6 GND Typ Max Unit Notes 0.9xVSI M VSIM V SIM data (output) 1.8V Vol 0 0.15xVSIM 3V Voh 0.9xVSI M VSIM 3V Vol 0 0.15xVSIM 1.8V Vih 0.7xVSI M VSIM V SIM data (input) 1.8V Vil 0 0.15xVSIM 3V Vil 0.7xVSI M VSIM 3V Vil 0 0.
RH-86; RH-87 System module Nokia Customer Care Signal From To VCHARIN Charger UEMC Lite Min Nom Max 11.1Vp eak 16.9 Vpeak Condi-tion Standard Note Vch from Charger Connector, max 20V 7.9 VRMS 1.0 Apeak 7.0 VRMS 8.4 VRMS 9.2 VRMS Fast charger 850 mA GND GND GND from/to Charger connector Battery connector Internal, user-changeable batteries. Semi-fixed. Types: Li-Ion, NiMH. Interface, 4 terminals (VBATT, GND, BSI, BTEMP) Janette battery interface is used.
RH-86; RH-87 System module Nokia Customer Care • Capacity: 900 mAh. The BSI resistor is placed on the main PWB as the telephone supports only one battery capacity. Further a BSI connection is added to the Flash interface. The battery temperature is measured by a NTC resistor placed on the main PWB, opposite to the Battery. Battery pack has an impedance of 130 - 150 mΩ (0 – 45 °C).
RH-86; RH-87 System module Nokia Customer Care System Frequency band TX power class Rx: 925 – 960 MHz GSM1800 Tx: 1710 – 1785 MHz 1 (30dBm) Rx: 1805 – 1880 MHz Table 21 Multi-slot class Multislot Class GPRS MSC 6 (up to 3+1 and 2+2) Transmitter - general description The transmitter has separate, parallel paths covering the different bands. The transmitter operates in GMSK mode only. The power level control circuitry is integrated in the front-end module.
Nokia Customer Care 9 — Schematics Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care (This page left intentionally blank.) Page 9 –2 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care Table of Contents Schematics..............................................................................................................................................................9–4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care Schematics UI and audio Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care UEM, UPP and Combo memory Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care RF-part Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care Signal overview Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Schematics Nokia Customer Care Component finder Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Glossary Nokia Customer Care (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
RH-86; RH-87 Glossary Nokia Customer Care A/D-converter Analog-to-digital converter ACI Accessory Control Interface ADC Analog-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Boa
RH-86; RH-87 Glossary Nokia Customer Care DPLL Digital Phase Locked Loop DSP Digital Signal Processor DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evaluation EGSM Extended GSM EM Energy management EMC Electromagnetic compability EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GND Ground, conductive mass GPIB General-purpose
RH-86; RH-87 Glossary Nokia Customer Care LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service NTC Negative temperature coefficient, temperature sensitive resistor used as a temperature sensor OMA Object management architechture OMAP Operations, maintenance
RH-86; RH-87 Glossary Nokia Customer Care SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noice ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface SW Software SWIM Subscriber/Wallet Identification Module TCXO Temperature controlled Oscillator Tiku Finnish for Chip, Successor of