User Guide

ISSUE 1 09/2004 COMPANY CONFIDENTIAL 3
Copyright © 2004 Nokia. All Rights Reserved.
RH-59/60
Nokia Customer Care
Table of Contents
Page No
Baseband troubleshooting................................................................................. 7
Baseband test points ......................................................................................... 7
Troubleshooting diagrams ................................................................................. 7
Phone is dead.................................................................................................... 8
Flash programming do not work ........................................................................ 9
Power does not stay on or phone is jammed................................................... 10
Display information : "Contact Service"............................................................ 11
The phone do not register to the network, or the phone cannot make a call ... 12
SIM related faults............................................................................................. 13
Insert SIM card fault ....................................................................................... 13
SIM-Card rejected .......................................................................................... 14
Audio related faults 1: Earpiece and microphone ............................................ 15
Audio related faults 2: Headset........................................................................ 16
Charging failure troubleshooting ...................................................................... 17
Charging troubleshooting 2.............................................................................. 18
General RF Troubleshooting............................................................................ 19
RF key component placement ......................................................................... 20
RH-60 Receiver Troubleshooting .................................................................... 23
General instructions for GSM850 RX troubleshooting ..................................... 23
Troubleshooting diagram for GSM850 Receiver ........................................... 24
General instructions for RH-60 GSM1900 RX troubleshooting........................ 26
Phoenix commands ....................................................................................... 26
Troubleshooting diagram for GSM1900Receiver ........................................... 27
Measurement points in the receiver ............................................................... 29
RH-60 transmitter troubleshooting................................................................... 31
Measurement points for the transmitter ......................................................... 31
General instructions for RH-60 GSM TX troubleshooting ................................ 32
GSM850 TX output power ............................................................................. 33
General instructions for RH-60 GSM1900 TX troubleshooting ........................ 34
Phoenix commands ....................................................................................... 34
GSM1900 TX output power ........................................................................... 34
Troubleshooting diagram for GSM1900 TX ..................................................... 35
General Instructions for RH-59 GSM900 RX Troubleshooting...................... 37
Troubleshooting chart for GSM900 receiver .................................................. 38
General instructions for GSM1800 RX troubleshooting ................................... 40
Troubleshooting Chart for GSM1800Receiver ............................................... 41
Measurement points in the receiver ............................................................... 42
RH-59 Transmitter troubleshooting.................................................................. 44
Measurement points for the transmitter ......................................................... 44
General instructions for RH-59 GSM TX troubleshooting ................................ 45