User Guide

RM-4/RM-5

CCS Technical Documentation Service Software Instructions

6 COMPANY CONFIDENTIAL ISSUE 1 02/2004

The Phoenix Service Software installation contains:

• Service software support for all phone models included in the package

• Flash update package files for FPS-8* and FLS-4S programming

devices

• All needed drivers for: DK2 dongle

FLS-4S point of sales flash device

USB devices

Separate installation packages for flash update files and drivers are also available, but it is not

necessary to use them unless updates appear between Phoenix Service SW releases. If sep-

arate update packages are used, they should be used after Phoenix and data packages have

been installed.

The phone model specific data package includes all changing product specific data:

• Product software Binary files

• Files for type label printing

• Validation file for the Faultlog repair data reporting system

• All product specific configuration files for Phoenix software components

Please refer to Service Manual and Technical Bulletins for more information concerning phone

model specific service tools and equipment setup.

Phoenix Service SW and phone data packages should only be used as complete installation

packages. Uninstallation should be made from Windows Control Panel.

Phoenix Service SW

Before Installation

• Check that a Dongle is attached to the parallel port of your computer.

• Download the installation package (e.g.

phoenix_service_sw_a12_2003_50_6_35.exe) to your computer (e.g.

C:\TEMP).

• Close all other programs.

• Run the application file (e.g.

phoenix_service_sw_a12_2003_50_6_35.exe) and follow instructions

on the screen.

Administrator rights may be required to be able to install Phoenix depending on the Operating

System.