User Guide

PAMS
Technical Documentation
WinTesla User Guide
NHD–4
Page 18
Original 11/97
The output file can then be manipulated by a number of different systems,
as required, as a detailed record of the product fault.
To attempt to record all of this information 37 data fields are defined for
each FaultLog record. These can be split as follows:–
– Product definition information fields
– Repair / fault information fields.
Most products have their information stored in EEPROM, WinTesla
automatically reads this information from the EEPROM and writes it to the
FaultLog record. This part of the record is shown below.
Fields that are ‘greyed out’ etc. are data that has been automatically
retrieved from the phone’s EEPROM. All other fields are entered
manually; fields are summarized below.
Operator
Automatic: Station, Country
Manual :
Time to repair, Job ID, Operator ID
Phone
Automatic: Product code, Production SN, Order No., Hardware
ID, Software version, Mfr. SN/ESN/IMEI, Mfr. Date,
Issue date
Manual:
Warranty
Fault
Automatic: none
Manual
Module, Fault, Symptom, Circuit ref., Part Number
The current FaultLog application allows for the entering of three priority
levels of fault / repair information seen as
Primary, Secondary and Tertiary
faults.