User Guide

PAMS
Technical Documentation
WinTesla User Guide
NHD–4
Page 17
Original 11/97
Note: Changing the Warranty Period in the Fault Log data file has no affect on the
products warranty terms as stated from the manufacturer.
Maximum Time To Repair ( minutes )
Enter the maximum time allowed to repair a phone.
1. Fault Log Application.
The aim of the Fault Log application is to provide NMP After Sales
Companies worldwide a standard method for the collection of Fault and
Repair Data from their service process’s. This information can also be
used by NMP R&D and Manufacturing organizations as well.
The Fault Log application can be regarded as a data entry sub–routine
run from the WinTesla Service Software package at the end of a repair.
This allows for quick and uniform recording of the service performed on
the product.
Each product repaired, will generate one unique record in a FaultLog file
consisting of up to 37 data fields containing information about the product
and how it was repaired. This information is read automatically where
possible, from the products own internal EEPROM and then entered
manually by the Service Technician to form a complete service record.
For more advanced implementations, the repair records are copied and
collected by the electronic mail system installed in the Service Center and
are sent electronically to a Central Service Database located in Finland.
Completing a FaultLog Record
Once WinTesla has been configured correctly it operates in the following
manner:–
 Wintesla automatically reads the product details from the
products EEPROM and writes them as a record to a
pre–determined file.
 Proceed with the repair task, utilising a combination of
software driven tuning and hardware modifications.
 On completion of the repair task you have a choice:
A.)With the product still connected to the PC, manually display
the repair data entry screen by selecting Function Button F9.
B.) Alternatively, the product can be disconnected and the next
product for repair connected in its place.
So long as Automatic Prompting is enabled then the previous products
repair data entry screen will be displayed.
– Enter the repair work performed on the product in the repair
data screen.
– Check the automatic data for this product, read earlier, to
ensure its accuracy.
– When satisfied with the data, save the entry. This process
adds a complete record containing the product details and
the repair details to the FaultLog output file.