SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–1 Copyright Nokia Mobile Phones Contents of Service Software Instructions Service Software Instructions General Required Servicing Equipment Mechanical Connections Starting The Service Software Menu Structure Using Menus Windows Dialog Boxes File Selection Dialog Box Help Functions File menu Open Save Save As Edit Change Dir DOS Shell Exit Window menu Size/Move Zoom Next Previous Close Tile Cascade Service Menu Tunings Booster Tunings
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation Phone Mode EEPROM Initialize Dealer Menu Subscriber (NAM) Number Short Code Memory SID Screening Calling Card Numbers System Feature Codes A–Key Programming User Data Transfer Warranty Information Set Factory Values Microcell Programming Product Profile Programming PRSID Programming Options Menu General Help Menu General Help Using Help Product Information Appendix I Installing Service Software on PC Hard Disk NHC–4 5–2 Copyright Nokia Mobile
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–3 Copyright Nokia Mobile Phones Service Software Instructions General The Service software is specially designed to facilitate the servicing of NHC–4 cellular telephones. The software can be used to control the phone according to the user’s wish merely by entering commands via the keyboard or by using a mouse of a PC/ AT connected to the phone. This section refers to NHC–4 Service software Version 0.89.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–4 Copyright Nokia Mobile Phones Mechanical Connections Caution: Make sure that you have switched off the PC and the printer before making connections ! Caution: Do not connect the PKD–1 key to the serial port. You may damage your PKD–1 ! The software controls the phone via a separate adapter connected to the serial port of the PC and to the telephone’s M2BUS (DAU–2 and XCM–1).
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–5 Copyright Nokia Mobile Phones Connect the M2BUS adapter (DAU–2, item 11) to the serial port (25–pin male D–connector). In case your PC (as AT types in general) has a 9–pin serial port use the special connector adapter cable provided (item 8). Then connect the modular cable XCM–1 (item 3) from the M2BUS adapter to the modular connector of the service box JBS–7 (item 9). Now connect the transceiver NHC–4 to the service box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo NHC–4 5–6 Technical Documentation Copyright Nokia Mobile Phones Starting Start the phone by pressing the power on button of the handset. Switch PC power on. To start the program on diskette, proceed as follows: 1. insert Service software diskette into drive A: of your PC 2. log into drive A: type A: and press 3. start NHC4SERV.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo NHC–4 5–7 Copyright Nokia Mobile Phones Technical Documentation The Service Software Menu Structure Menu bar File Open Save Save As Edit Change dir Dos shell Exit Alt–X Window Resize/move Zoom Next Previous Close Tile Cascade Tunings Booster tunings Self tests RF–testing DSP audio loops Trouble shooting Product identity Phone mode Execute tests View test results Print results to printer Print results to file Output power tuning Transmitter freq tuning Output powe
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–8 Copyright Nokia Mobile Phones Using Menus There are three visible components to the Service software: the menu bar at the top, the window area in the middle, and the status line at the bottom of the screen. Many menu items also offer dialog boxes. Although there are several different ways to make a selection in the Service software, they access the same commands and dialog boxes.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–9 Copyright Nokia Mobile Phones You can have many windows open, but only one window can be active at any time. Any command you choose generally applies only to the active window. You can spot the active window easily: It’s the one with the double–lined border around it. The active window always has a close box, a zoom box, and scroll bars.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–10 Copyright Nokia Mobile Phones You can drag lower right corner to make window larger or smaller. To resize using the keyboard, choose Size/Move from the Window menu. Move the window around with arrow keys and resize it with Shift+arrow keys. When you are done with sizing/moving drop the window back to the desktop by pressing Enter.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–11 Copyright Nokia Mobile Phones Radio buttons are like car–radio buttons. They come in groups, and only one radio button in the group can be on at any one time. To choose a radio button, click it or its text. From the keyboard, select Alt and the highlighted letter, or press Tab until the group is highlighted, and then use the arrow keys to choose a particular radio button.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–12 Copyright Nokia Mobile Phones File Selection Dialog Box The file–selection dialog box offers you a way to select the file you want to open for reading or writing. Here is what the box looks like: The dialog box contains an input box, a file list, buttons labeled Open and Cancel, and an information panel that describes the selected file. Now you can do any of these actions: – Type in a full file name and choose Open.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–13 Copyright Nokia Mobile Phones File menu The file menu contains commands related to file operations. It lets you save and edit configuration file, go to DOS shell and quit PCLocals. Open The File|Open command displays a file–selection dialog box for you to select a configuration file to open. The file contains default channel numbers for all tunings and default values for testing window.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–14 Copyright Nokia Mobile Phones Change Dir The File|Change Dir command lets you specify a drive and a directory to make current. The current directory is the one PCLocals uses to open files and search for files. Here is what the Change Directory dialog box looks like: There are two ways to change directories: – Type in the path of the new directory in the input box and press Enter.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–15 Copyright Nokia Mobile Phones Exit The File|Exit command exits the PCLocals and removes it from memory. Before exiting a confirmation dialog box is displayed. Pressing Enter quits the program and Esc cancels exiting.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–16 Copyright Nokia Mobile Phones Window menu The window menu contains window–management commands. All of the windows and dialog boxes you open from the menus have all or some of the standard window elements like scroll bars, a close box, and zoom boxes. Refer to sections ’Windows’ and ’Dialog boxes’ for information on these elements and how to use them.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–17 Copyright Nokia Mobile Phones Tile Choose Window|TIle to tile all your open windows. Hotkey for this command is F7. Cascade Choose Window|Cascade to stack all open windows. Hotkey for this command is F8.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–18 Copyright Nokia Mobile Phones Service Menu This menu contains commands needed for tuning and testing the phone. You can also get information about HW and SW version of the phone and view trouble shooting diagram from this menu. Tunings Choosing Service|Tunings opens a sub–menu, where the desired tuning can be selected. After you select a tuning from the sub–menu, a tuning dialog box will be opened.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–19 Copyright Nokia Mobile Phones Booster Tunings Choosing Service|Booster tunings opens a sub–menu, where the desired booster tuning can be selected. After you select a tuning from the sub–menu, a booster tuning dialog box will be opened. All necessary settings for tuning the booster are done automatically. Refer to separate booster tuning instructions for more information.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–20 Copyright Nokia Mobile Phones You can change the states of radio buttons by moving around with hotkeys (Alt+letter), clicking by mouse or using tabulator keys (Tab or Shift+Tab) or with arrow keys. If you change a setting, the new state will immediately be updated to the phone. The following states can be set with radio buttons: TX – Toggles transmitter on/off. ST – Toggles transmitted ST (Signalling Tone) on/off.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–21 Copyright Nokia Mobile Phones From the radio buttons on the left side you can select the audio mode and from the right side you can select the loop mode. If the audio mode is HS, the audios are routed from the microphone to the earpiece. In HF mode the audios are routed to the bottom connector respectively. Trouble Shooting Choosing Service|Trouble shooting opens the trouble shooting diagram dialog box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–22 Copyright Nokia Mobile Phones Note: Because of the nature of the self tests, you should power the phone down by cutting off the battery voltage or by removing the battery after you have executed the tests. You cannot execute self test two times in a row without powering the phone down in between. You should not also do any other servicing action after self test without powering the phone down.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–23 Copyright Nokia Mobile Phones Print Results to File Choosing Self tests|Print results to file prints self test result window contents to a text file in ASCII format. Before printing an additional header information can be typed in. This will be printed to the self test results report file.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–24 Copyright Nokia Mobile Phones Phone Mode Choosing Service|Phone mode opens a dialog box, where you can set the phone mode. The dialog looks like the following: The following commands can be selected from the dialog: Normal mode – Restarts the phone into normal cellular mode. Phone starts scanning for a control channel and registers into a network if available. Local mode – Restarts the phone into local mode.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–25 Copyright Nokia Mobile Phones Dealer Menu This menu contains functions for programming and editing certain information stored in the phone’s eeprom. Subscriber (NAM) Number Choosing Dealer|Subscriber number opens a NAM editing dialog box. Note that if you want to store modified NAM data back to the phone the NAM password is checked. The default password is *3001#12345.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–26 Copyright Nokia Mobile Phones The following NAM data can be edited: Number – Mobile Identification Number. Contains a 10–digit directory telephone number which is used by the network. When you have entered a new number it will automatically be updated to the scroll box and also to the ’Ascii Num’– field. If the ’Ascii Num = Net Num’ is checked you cannot change the ’Ascii Num’–field.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–27 Copyright Nokia Mobile Phones Access Overload Class (ACCOLC) – This number is used to identify to which Overload Class the phone belongs to. When the number is typed in this field is automatically set as the last digit of the number. Nam enable – Using this field you can enable/disable NAM (1=enabled, 0=disabled). Default value is 0.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–28 Copyright Nokia Mobile Phones The following actions can be done in the NAM dialog by selecting the corresponding button: File Load (Alt–L) – Reads NAM data from a file. You can select the file to be loaded from the file–selection dialog box. If you try to load a file, that is of incorrect format, an error message is displayed. File Save (Alt–S) – Writes NAM data to a file.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–29 Copyright Nokia Mobile Phones Here is what the SCM editing dialog box looks like: To edit a memory location select it from the scroll box with arrow keys or by clicking with a mouse. When the item is highlighted, press Enter or Spacebar and an editing dialog box will be opened. Doubleclicking an item will directly open this editing dialog box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–30 Copyright Nokia Mobile Phones SID Screening To edit SID screening list, select Dealer|SID screening. The SID editing dialog looks like the following: For NAM one and two there can be maximum of 30 SID’s in the search table i.e. a total of 60 SIDs in all. These 30 SIDs are a mixture of friendly and unfriendly–there is not a fixed proportion.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–31 Copyright Nokia Mobile Phones Read Phone (Alt–R) – Reads SID screening data from the phone and updates it to the display. Write Phone (Alt–W) – Writes SID screening data to the phone. Before writing the user must confirm the writing. ESC–Close – Closes SID programming dialog box. Click the button or press the Esc key. Calling Card Numbers Calling card numbers dialog lets you program card numbers and names for four calling cards.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–32 Copyright Nokia Mobile Phones System Feature Codes If you want to customize system service feature codes, choose Dealer|System feature codes. The editing dialog looks like the following: The following actions can be done in the system service feature dialog by selecting the corresponding button: File Load (Alt–L) – Reads feature codes from a file. You can select the file to be loaded from the file–selection dialog box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–33 Copyright Nokia Mobile Phones A–Key Programming If you want to program the A–keys used in the authentication, choose Dealer|A–key programming. In the editing dialog you can enter the A–key for all three nams. Here is what the dialog box looks like: The following actions can be done in the A–key programming dialog by selecting the corresponding button: Write Selected (Alt–W) – Writes the currently selected A–key to the phone.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–34 Copyright Nokia Mobile Phones Select with check boxes which information you want to transfer. The following items can be transferred: – Subscriber NAM numbers & Microcell Transfers all three NAMs and Microcell information.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–35 Copyright Nokia Mobile Phones Warranty Information To view and edit warranty information stored into the phone’s eeprom, choose Dealer|Warranty information. When selected the following dialog box will be opened: The following items can be seen in the dialog: – Original ESN This the phone’s actual ESN used in the network. – Warranty ESN This is a copy of the ESN which the customer purchased in the first place.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–36 Copyright Nokia Mobile Phones Write Phone (Alt–W) – Writes warranty information to the phone. Before writing the user must confirm the writing. Reset data – Resets warranty information data. Warranty ESN and purchase month are set to 0, repair month according to PC’s date and ”Transfer done” –flag is cleared and ”Only transfer allowed” –flag is set. ESC–Close – Closes the warranty information dialog box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–37 Copyright Nokia Mobile Phones You can do the following actions when the dialog box is open: Reset data – This command will reset the selected items from the phone. The user is asked for a confirmation before resetting. ESC–Close – Closes factory settings dialog box. Click the button or press the Esc key.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–38 Copyright Nokia Mobile Phones File Save (Alt–S) – Writes microcell data to a file. You can select the file to be written from the file–selection dialog box. Read Phone (Alt–R) – Reads microcell data from the phone and updates it to the display. NAM type information is also read from NAM parameters and updated on the screen. Write Phone (Alt–W) – Writes microcell data to the phone. Before writing the user must confirm the writing.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–39 Copyright Nokia Mobile Phones The following actions can be done in the Product Profile programming dialog be selecting the corresponding button: Open Profile (Alt–O) – Reads Product Profile data from a file. You can select the file to be loaded from the file–selection dialog box. Save Profile (Alt–S) – Writes Product Profile data to a file. You can select the file to be written from the file–selection dialog box.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–40 Copyright Nokia Mobile Phones P/R System ID – Below PRSID inputline you can find textual explanation about current PSID/ RSID System ID – Numeric value of Home System ID. Sytem Operator Code – This number identifies which operator is providing service Mobile Country Code – Mobile Country Code of current DCCH.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–41 Copyright Nokia Mobile Phones Options Menu This menu enables you to set certain parameters used by the service software. General To change system options choose Options|General. When selected, the following dialog box will be opened: From the Options dialog box you can set the following parameters: – MBUS comport Select to which comport the MBUS adapter is connected.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo Technical Documentation NHC–4 5–42 Copyright Nokia Mobile Phones Help Menu The Help menu gives you access to online help in special window. General Help Choose Help|General help to get general help information about the service PClocals Using Help Choose Help|Using help to get information how to use help facilites. Product Information Choosing Help|Product information gives you information about the software version, copyright, and available free memory.
SERVICE SOFTWARE INSTRUCTIONS 9618ARo NHC–4 5–43 Technical Documentation Copyright Nokia Mobile Phones Appendix I Installing Service Software on PC Hard Disk The program is delivered on a diskette and is protected with a protection key PKD–1, which must be attached to the parallel port when the Service software is being used. The program can also be installed on the hard disk, which is recommendable to obtain maximum data access rate. Do not lose your original diskette.
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