User Guide
Nokia Customer Care Baseband Description and Troubleshooting
2115i/2116/2116i (RH-66)
Issue 1 03/2005 ©2005 Nokia Corporation Company Confidential Page 43
Audio Faults
Audio
Faults
Audio
Faults
Page 2
Is the earpiece
working?
Replace the
earpiece. Is it
working now?
Retest
Set mobile terminal in Local
Mode. Use Phoenix
Troubleshooting > Phone
Control > Phone State tab >
select Local Mode > click
Execute. Then use Audio Test >
HP microphone in/HP speaker
out > Loop ON to enable the
earpiece. Inject a 1KHz sine
signal 200mVp-p on MICP.
Is the signal coming
out of the UEM on
EARP and EARN?
Check C2100, C2101,
R2101, R2102, C2102,
C2105, R2103, C2104,
and R2104. If OK,
change the UEM.
Check R2100. Is it
OK?
NO YES
NO
Yes
No
YES
Change the
earpiece.
Yes
Change the R2100.
No










