User Guide

Nokia Customer Care Service Software Instructions

2115i/2116/2116i (RH-66)

Introduction

You must obtain software support bundles (SSBs) to load software upgrade files to

customer-specific mobile terminal models. The SSBs are InstallShield executable

packages. Double-click on the package, and the software installs automatically. No

rebooting of the computer is required.

These bundles are created by Nokia Customer Care and made available by Nokia After

Market Services (AMS) on the Partners Web Page for your applicable region:

• Americas = https://americas.partners.nokia.com

•APAC = https://apac.partners.nokia.com

• China = https://china.partners.nokia.com

•EMEA = https://trade.online.nokia.com or https://europe.partners.nokia.com

The Web pages are password controlled. If you have not registered as a user, contact

Nokia Central Service.

Hardware and Operating System Requirements

Table 1: Minimum Hardware Requirements

Hardware Minimum Value

Processor 700 MHz

RAM 256 MB

Disk space needed 100-200 MB

Interface ports Parallel or USB (dongle-

dependent)

Table 2: Supported Operating System Requirements

Operating System Notes

Windows 2000 Professional version

Windows XP