User Guide Nokia Lumia 1020 RM-875 Issue 2.0 EN 909.
Psst... This guide isn't all there is... There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Nokia Care. Check out the videos at www.youtube.com/NokiaSupportVideos. For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy. © 2014 Nokia. All rights reserved.
User Guide Nokia Lumia 1020 Contents Safety 5 Social networks 55 Get started 6 Messages 57 Keys and parts 6 Mail 62 Back, start, and search key 6 Camera 67 Insert the SIM card 7 Camera basics 67 Remove the SIM card 8 Advanced photography 69 Antenna locations 9 Photos and videos 73 Charge your phone 9 Maps & navigation 78 78 First start-up 12 Switch location services on Transfer content to your Nokia Lumia 15 HERE Maps 78 Lock the keys and screen 21 HERE Drive+ 84
Make a calculation 109 Use your work phone 109 Tips for business users 109 Share your screen on another screen 111 Phone management & connectivity 113 Keep your phone up to date 113 Use a high speed connection 114 Wi-Fi 114 NFC 115 Bluetooth 118 Memory and storage 119 Copy content between your phone and computer 121 Security 122 Wallet 123 Access codes 125 Troubleshooting and support 127 Find your model number and serial number (IMEI) 129 Product and safety information 130
Safety Read these simple guidelines. Not following them may be dangerous or illegal. SWITCH OFF IN RESTRICTED AREAS Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. ROAD SAFETY COMES FIRST Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Get started Get to grips with the basics, and have your phone up and running in no time. Keys and parts Explore the keys and parts of your new phone. 1 SIM holder tool 2 Micro-SIM holder 3 Connector for headphones and loudspeakers (3.
• This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com. To search the web, press . Insert the SIM card Read on to learn how to insert a SIM card into your phone. Important: Your device uses a mini-UICC SIM card, also known as a micro-SIM card. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card.
3. Make sure the contact area is facing up, and put the card in the holder. 4. Push the holder back into your phone until it locks into place. Remove the SIM card Got a new SIM card? Learn how to remove the previous card from your phone. 1. Switch your phone off. 2. Unlock and pull out the holder. 3. Pull the card out of the holder. © 2014 Nokia. All rights reserved.
Antenna locations Learn where the antennas are located on your phone to get the best possible performance. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. The antenna areas are highlighted. Charge your phone Learn how to charge your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet. You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging. When you start charging a completely empty battery, the start key up and the charging progress is shown. flashes until the screen wakes If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your phone.
First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, to replace the battery, take the device to the nearest authorised service facility.
Warning: Make sure there’s nothing between the charger and the device. Do not attach any objects, such as stickers, on the device surface near the charging area. For more info on wireless charging, see the user guide of your charger and your wireless charging cover. Battery Take good care of your battery, it's the life force of your phone. Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers designated for this phone.
Switch the phone off Press and hold the power key, and drag the lock screen down. Microsoft account With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox. With your Microsoft account, you can, for example: • • • • • Download content from Store Back up your contacts Upload, store, and share pictures and documents. Back up your phone on SkyDrive. Play Xbox games © 2014 Nokia.
• • • Get your avatar and gaming achievements on your phone, and add to them when you play games on your phone Keep track of and lock your lost phone with Find My Phone Get feeds from social networking services to your People hub To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com. Create your Microsoft account Spice up your life and get more from your phone – create a Microsoft account. To create a Microsoft account, you need an internet connection.
Tip: If you have an older Windows Phone device, or have previously backed up your contacts in your Microsoft Account, you can also add your account to your phone, and import the contacts to your phone straight from the service. Tip: When you create your Microsoft Account, your contacts are backed up automatically. To restore the backed up contacts when setting up a new phone, sign in using the same Microsoft Account. You can then choose the backup you want to use. Your old phone needs to support Bluetooth.
Transfer content from your previous Nokia phone Learn how to transfer content from your previous Nokia phone to your Nokia Lumia. Transfer contacts and calendar from a Nokia Lumia with Windows Phone 7 Use your mail account to transfer your contacts and calendar entries to your new Nokia Lumia. 1. On your new Nokia Lumia, on the start screen, swipe left, tap Settings > email+accounts > add an account. 2.
• • • Photos Videos Call history You need a Microsoft account to move content to your new Nokia Lumia. If you don't have a Microsoft account set up on your new Nokia Lumia yet, on the start screen, swipe left, tap Settings > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen. 1. On your previous Nokia Lumia, on the start screen, swipe left, and tap Settings > backup. 2. Select what you want to back up. 3.
computer is a Mac, install the Windows Phone app from the Mac App Store. In the Windows phone app, select the files you want to transfer. Transfer content from a Symbian or S40 phone Use Nokia Suite to transfer content from a Symbian or S40 phone to your Nokia Lumia. Make sure you have the latest Nokia Suite installed on your PC. You can download it from www.nokia.com/nokiasuite. Nokia Suite may not support all Symbian or S40 phones.
Transfer content from an Android phone Learn how to transfer content from an Android phone to your Nokia Lumia. Transfer photos and videos from an Android phone Transfer your photos and videos from your Android phone to your computer, and drag and drop them to your Nokia Lumia. 1. Use a compatible USB cable to connect your Android phone to your computer. 2. Use an appropriate Android sync software to sync the content you want to your computer. Note the folders where you synced the files. 3.
Transfer content from an iPhone Learn how to transfer content from an iPhone to your Nokia Lumia. Transfer photos, videos, and music from an iPhone Transfer your photos and videos from your iPhone to your computer, and drag and drop them to your Nokia Lumia. You can also use SkyDrive to easily transfer your photos and videos. If you also want to transfer your music, use the Windows Phone app. 1. Use a compatible USB cable to connect your iPhone to your computer. 2.
Lock the keys and screen Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the power key. Unlock the keys and screen Press the power key, and drag the lock screen up. Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is switched on. To switch on double-tap, tap Settings > touch, and switch Double tap to wake up phone to On.
Connect the headset Enjoy your favourite music, or free your hands for other things when in a call. Connect the headset to your phone. Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.
Icons shown on your phone The status bar at the top of the screen tells you the current time, battery and signal strength, and much more. Tip: To see hidden icons, tap the status bar. Mobile signal strength Signal strength Your phone isn't connected to a mobile network. Flight mode is switched on. There is no SIM card in your phone. Your SIM card is locked.
Wi-Fi connection A Wi-Fi connection is available. A Wi-Fi connection is active. A mobile data connection is shared with other devices over Wi-Fi. Location An app or service is using your location info. Roaming Your phone is roaming outside your home mobile network. Profiles Vibrate mode is switched on. Silent mode is switched on. © 2014 Nokia. All rights reserved.
Basics Learn how to get the most out of your new phone. Get to know your phone Your phone has two views, making it easy for you to keep up with what's going on. To switch between the start screen and the apps menu, simply swipe left or right. Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other favourites.
Switch between apps Press and hold , swipe to the app you want, and tap the app. Tip: To close the app, tap . View the apps running in the background On the start screen, swipe left, and tap Settings. Swipe left, and tap background tasks. Use the touch screen Explore your phone with a tap, swipe, or drag. 1. To use your phone, simply tap or tap and hold the touch screen. 2. To open further options, place your finger on an item until the menu opens. © 2014 Nokia. All rights reserved.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap Settings > touch, and switch Touch sensitivity to high. Example: To open an app or other item, tap the app or item. To edit or delete a calendar appointment, tap and hold the appointment, and select the appropriate option. Tap and hold to drag an item Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen. Zoom in or out Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. © 2014 Nokia. All rights reserved.
Important: Avoid scratching the touch screen. Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in its current orientation, on the start screen, swipe left, and tap Settings > screen . rotation. Switch Auto-rotate screen to Off Use your phone with ease Struggling with small text or blurry images? Make the fonts larger and the screen easier to view. You can also use your phone with a teletypewriter (TTY/TDD). 1. On the start screen, swipe left, and tap 2.
Use your phone with a TTY/TDD Switch TTY/TDD to full. The available TTY/TDD modes may vary depending on your network service provider. Use your phone in flight mode In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch flight mode on. Flight mode closes connections to the mobile network and switches your phone's wireless features off. If supported by your device, the NFC payment and ticketing feature of the device may remain active.
Personalise the start screen Would you like to have only your most-used apps on the start screen? You can pin your favourite apps, websites, and much more to the start screen, and move or resize tiles as you like. 1. To pin an app, swipe left to go to the apps menu. 2. Tap and hold the app, and tap pin to start. Pin a contact Tap People, tap and hold the contact, and tap pin to start. When you pin contacts, their feed updates are shown on the tile, and you can call them directly from the start screen.
Resize or unpin a tile To resize, tap and hold the tile, and tap the arrow icon. The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show. To unpin the tile, tap and hold the tile, and tap . Change the Glance screen settings Always keep your phone at your service. When your phone is on standby, you can easily check the time even when your screen times out. 1. On the start screen, swipe left, and tap 2. Switch Glance screen to always on. Settings > glance.
Create a safe, fun start screen for kids You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected apps, games, and other favourites for kids to enjoy in their own start screen. 1. On the start screen, swipe left, and tap Settings. 2. Tap kid's corner. 3. Choose which content your kids can use.
Change colour profile To adjust the saturation and colour temperature of your screen, tap colour profile > adjust. Settings > display > Lumia Personalise the lock screen Would you like to make your lock screen look unique? You can, for example, have your own favourite photo in the background. On the start screen, swipe left, and tap Settings > lock screen. Tip: You can decide which app notifications, such as missed calls or new messages, you want to see on the lock screen.
You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB. Tip: Want to create your own unique ringtone? Tap app. Store, and download the Ringtone Maker Your PC must have Windows Vista, Windows 7, or Windows 8. Enhance your audio experience Get the most out of your music experience and enhance the sound of your music and videos. 1. Connect compatible, wired headphones. 2. Tap Settings > audio. 3.
Take a screenshot Did you just finish personalising your start screen, and want to share your work of art? You can capture your screen and send it to your friends. at the same time. 1. Press the power key and the start key 2. Tap Photos > albums > Screenshots. 3. Tap and hold the screenshot you want to send, and tap share.... Extend battery life Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.
Change the phone screen settings • • • Lower the screen brightness • • Stop apps from running in the background • • Use location services selectively Use network connections selectively Set the phone screen to switch off after a short time. On the start screen, swipe left, and tap Settings > lock screen > Screen times out after. Change the glance settings.
• • • screen, swipe left, tap Settings > WiFi > advanced, and tap the Keep WiFi on when screen times out check box. Stop your phone scanning for available wireless networks. On the start screen, swipe left, tap Settings > WiFi, and switch WiFi networking to Off . Stop your phone connecting to games. On the start screen, swipe left, tap Settings, swipe to applications, tap games, and switch all relevant settings off.
Use the on-screen keyboard Writing with the on-screen keyboard is easy and fun. You can use the keyboard when holding your phone in portrait or landscape mode. Tap a text box. 1 2 3 4 5 6 7 8 Character keys Shift key Numbers and symbols key Language key Smiley key Space key Enter key Backspace key The keyboard layout can vary in different apps and languages. The language key is only shown when more than one language is selected. The example shows the English keyboard.
Copy or paste text Tap a word, drag the circles before and after the word to highlight the section you want to copy, and tap . To paste the text, tap . Add an accent to a character Tap and hold the character, and tap the accented character. Delete a character Tap the backspace key. Switch between the writing languages Tap and hold the language key, and select the language you want. The language key is only shown when more than one language is selected.
Switch word suggestions off On the start screen, swipe left, and tap clear the Suggest text check box. Settings > keyboard. Tap your language keyboard, and Add writing languages You can add several writing languages to your keyboard and switch between the languages when writing. 1. Tap Settings > keyboard > add keyboards. 2. Select the languages you want to write in. Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove.
Scan codes or text Use your phone camera to scan things, such as QR codes, barcodes, and book and DVD covers, and get further info on what your phone recognises. Press , and tap . 1. Point the camera at a code. 2. Tap a result for more info. Tip: Keep the camera steady, and make sure what you're scanning is completely visible in the camera viewfinder. Example: Try scanning the following code, and see what happens.
1. On the start screen, swipe left, and tap Alarms. 2. Tap . 3. Fill in the alarm details, set the time, and tap . For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud enough. Tip: You can quickly see the time of the next active alarm if you have pinned the Alarms app to the start screen. The tile size must be at least medium. Switch an alarm off Switch the alarm to Off Delete an alarm Tap the alarm, and tap . .
SkyDrive Store your stuff in the clouds. You don't need to worry about freeing memory for your favourites or new apps. SkyDrive is cloud storage for all your documents and photos, so you can access, share, or restore them if needed. You can also set it to back up your stuff automatically, so when you take a photo or a video, it's copied to your cloud album. With SkyDrive, you can access your photos, documents, and more from your phone, tablet, or computer.
Tip: You can also save a document to SkyDrive while working on it. Tap > save as..., and switch Save to to SkyDrive. If you change the Save to location, it changes the default location for all files. Share your photos and documents between your devices With SkyDrive, you can easily access your photos, documents, and other stuff you have uploaded from any of your devices.
Store Make your phone your own with more apps, games, and other items, some of which are free of charge. Browse Store to find the latest content for you and your phone. You can download: • • • • • Apps Games Music Videos Podcasts You can also: • • Get content that is relevant to your tastes and location Share recommendations with your friends The availability of Store and the selection of items available for download depend on your region.
Browse or search Store Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items. Tap Store. View or browse categories Tap a category on the front page, or swipe left or right to see more categories and items. Tap an item to view its details. When you view an item, related items are also shown. Search Store Tap , write your search words, and tap .
1. On the start screen, swipe left, tap and hold the app, and tap rate and review. 2. Rate the app, and write your review. Tip: You can rate and review your other items in the same way. © 2014 Nokia. All rights reserved.
People & messaging Contact your friends and family, and share your files, such as photos, using your phone. Stay tuned with the latest updates to your social networking services even when on the go. Calls Want to make calls on your new phone and talk to your friends? Read on and you'll learn how. Call a contact Calling your friends is quick and easy when you've saved them as contacts in your phone. 1. Tap > . 2. Tap the contact and the number.
Use your voice to make a call You can use your voice to call a contact. 1. Press and hold . 2. Say Call and the contact's name. To cancel, press . Tip: You can also use voice dialling with a Bluetooth headset. This feature may not be available in all languages. Call the last dialled number Still have some words to say to your friends? Call them again. In the call history view, you can see info about the calls you have made and received. 1. On the start screen, tap . 2.
To return to the conference call, tap . Forward calls to another phone Can't always answer the phone, but don't want to miss any incoming calls? You can forward them to another phone number. You may need to contact your network service provider to get this service. > settings, or tap Settings > network+, depending on your software version. 1. Tap > . 2. Switch Call forwarding to On 3. Type in the phone number in the Forward calls to box, and tap save.
For more info on Skype-to-Skype calls and IM, see the video at www.youtube.com/watch? v=AF2HRYdPnAM (in English only). Reply to a call by a text message Can't answer a call in voice? You can reply to the caller by a text message. 1. When someone calls you, tap TEXT REPLY. 2. Tap type a message..., and write your message. You can only reply by a text message to calls from the contacts saved in your phone.
Add or delete contacts Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub. Add a contact Tap People, and swipe to all. 1. Tap . 2. If you're signed in to several accounts, tap the account to which the contact is linked. 3. Tap a contact detail, fill in the fields, and tap . 4. When you have added the details, tap . Tip: Your contacts are backed up automatically to your Microsoft account.
1. Tap 2. Tap People, and swipe to all. , and start writing a name. The list filters as you write. Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start. Jump to a letter or character in your contacts list Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want. You jump directly to that point in your contacts list.
Create, edit, or delete a contact group You can create contact groups, and send a message to several people at the same time. For example, you can add family members to the same group and reach them quickly with the same message. Tap People, and swipe to together. 1. Tap > Group. 2. Write a name for the group, and tap . 3. Tap and a contact. To add another contact, tap 4. Tap . Add a new group contact Tap the group, and tap > again. and a contact. Remove a contact from a group Tap the group and .
Social networking services on your phone keep you connected. Set up an account Set up your social networking service accounts. 1. On the start screen, swipe left, and tap Settings > email+accounts. 2. Tap add an account and the name of the service, such as Facebook, and follow the instructions shown. Tip: When you sign in to an account, contacts in the account are automatically imported. To choose which accounts show up in your contact list, tap > settings > filter my contact list.
Write on your friend's wall You can contact your friends by writing on their Facebook wall. 1. Tap People, and swipe to all. 2. Tap a Facebook friend's profile and write on wall. 3. Write your message, and tap . Comment on a friend's status update In Facebook, you can contact your friends by commenting on their status updates. 1. Tap People, and swipe to what's new. 2. On the post, tap . 3. Write your comment, and tap .
You can open messages directly from the start screen. Tap Messaging. You can send and receive different kinds of messages: • • • Text messages Multimedia messages that contain attachments, such as photos Chat messages Messages and chats between you and a particular contact are arranged into conversations. When you want to get in touch with a contact, your phone can help you pick the best method. If your contact is signed in to a chat service, you can start chatting.
1. Tap Messaging. 2. Tap . 3. To add a recipient from your contacts list, tap phone number. Tip: To add several recipients, tap > , or start writing a name. You can also type in a , the recipients you want, and . 4. Tap the message box, and write your message. Tip: To add a smiley, tap . 5. To add an attachment, tap and the file. Tip: You can also take a new photo while writing your message. Tap picture > and tap accept.
Delete a conversation In threads, tap , the conversation you want to delete, and Delete all messages in your phone Tap > > select all, and tap . . Reply to a message Don't keep your friend waiting – reply to the message straight away. 1. Tap Messaging. 2. In threads, tap the conversation containing the message. 3. Tap the message box, and write your message. Tip: If you have more than one phone number for the contact stored in your phone, you can also send your reply to a different number.
Your phone may ask you about using your location. You need to allow it to use this feature. 1. When writing a text message, tap > my location. Sending a message with an attachment may be more expensive than sending a normal text message. For more info, contact your service provider. 2. Tap . Your friends receive a message with a picture of where you are on the map. Send an audio message Want to celebrate your friend's birthday with a song? Send your song as an audio message. 1.
You need a Microsoft account to chat. When you connect your Facebook account to your Microsoft account, you can use Facebook chat in Messaging. For more info, see www.windowsphone.com. Before starting to chat, set up a chat service. Tap instructions shown on the phone. Messaging, swipe to online, and follow the Sign in to a chat service, if not signed in already. 1. Tap Messaging. 2. Tap . 3. To add a recipient from your contacts list, tap . Tap your friend's chat account to start chatting. 4.
Tip: Add your work mail, contacts, and calendar to your phone with advanced setup. Write your username and password, tap Exchange ActiveSync, and type in the required details. 3. Tap sign in. Tip: Depending on your mail account, you can also sync other items than just mails to your phone, such as contacts and your calendar. If your phone doesn't find your mail settings, advanced setup can find them.
You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from all your inboxes in one tile. To read your mail, tap the tile. Send mail Don't let your mails pile up. Use your phone to read and write mails on the go. 1. On the start screen, tap . 2. Tap and an account, if you have linked inboxes. 3.
Read mail Waiting for important news? Use your phone to read your mails instead of checking them only when you're at your desk. You can see when you have new mail on the start screen. 1. On the start screen, tap . 2. In your mailbox, tap the mail. Unread mail is marked in a different colour. Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart. Tip: If a mail contains a web address, tap it to go to the website.
Delete mail Is your mailbox overflowing? Delete some mails to free up space in your phone. 1. In your mailbox, tap to the left of the mails you want to delete. 2. Tap the check boxes that appear next to the mails, and tap All the mails you selected are deleted. Depending on your mail account, the mails may be deleted from your mail server, too. Delete one mail Open the mail, and tap . View mails separately Mails are grouped by title in conversations. A conversation also includes your replies.
Camera Why carry a separate camera if your phone has all you need for capturing memories? With your phone camera, you can easily take photos or record videos. Camera basics Get to know Nokia Pro Camera Want to take outstanding photos? With Nokia Pro Camera, you can enjoy full-resolution photos and full HD video capture with stereo sound. You can also be your own artist and change each setting manually to your preference.
View the photo in full-resolution view To view the photo you just took, tap the round thumbnail next to only be viewed in Nokia Pro Camera. . This full-resolution photo can Reframe your full-resolution photos Capture the best moments with Nokia Pro Camera and reframe the photos when you have time. 1. In Nokia Pro Camera, tap . 2. Choose the photo you want to reframe, and tap Nokia Pro Camera. 3. Tap . 4.
2. To switch from photo to video mode, tap . 3. To zoom in, swipe up, and to zoom out, swipe down. 4. To start recording, press the camera key. The timer starts to run. 5. To stop recording, press the camera key. The timer stops. To view the video you just recorded, tap . The video is saved in Photos. Save location info to your photos and videos If you want to remember exactly where you were when you took a particular photo or video, you can set your phone to automatically record the location. 1.
Take photos like a pro Would you like to use your full creative potential, and take professional-looking photos? With Nokia Pro Camera, you can manually adjust the camera settings both in camera and video mode. 1. To switch the camera on, press the camera key. 2. To view the settings, drag to the left. To change a setting, slide your finger up or down on the slider. You can, for example, change Exposure compensation to control the amount of light in your photo. 3. To close the settings, drag to the right.
• To see the screen at its best, make sure you're not covering the light sensor. Make photographing easier with Nokia Camera Grip To make your camera even better, use the separately-sold Nokia Camera Grip PD-95G for Lumia 1020, a functional and protective cover for your phone. Your phone can take extra charge from the Nokia Camera Grip's built-in battery, for longer camera and phone usage. With the Nokia Camera Grip, it's easier to focus the camera on specific objects.
The phone takes a sequence of photos and shows you everything you can do with them. Set Nokia Smart Camera as default camera On the start screen, swipe left, and tap Settings. Swipe to applications, and tap photos+camera. Switch Pressing the camera button opens to Nokia Smart Cam. Change a face in a group photo Did someone have a great facial expression that you'd like to have in your photo? If you took a photo using Nokia Smart Camera, you can pick the faces you like best and put them in your group photo.
Focus on an object Use Nokia Smart Camera to emphasise moving objects by blurring the background. 1. Take a photo using Nokia Smart Camera. Tip: You don't need to follow the moving object when taking the photo. Just keep the camera still. 2. Tap the round thumbnail next to . 3. Swipe up to MOTION FOCUS, and tap the photo. 4. To change the focused object, swipe left or right. 5. When you're done, tap .
Photos hub The photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them. To find your photos and videos easily, mark your favourites, or organise them into albums. View photos Relive those important moments – view the photos on your phone. Tap Photos. 1. To view a photo you've taken, tap Camera Roll and the photo. 2. To view the next photo, swipe left. To view the previous photo, swipe right. © 2014 Nokia. All rights reserved.
Zoom in or out Place 2 fingers on the screen, and slide your fingers together or apart. Tip: To quickly zoom in or zoom back out, tap the photo twice. Mark a photo as a favourite Would you like to find your best shots quickly and easily? Mark them as favourites, and see them in the favourites view in the Photos hub. 1. Tap Photos > albums, and browse to the photo. If the photo is in an online album, save it to your phone first. Tap 2. Tap > save to phone. > add to favourites.
Create an album To easily find photos of an occasion, a person, or a trip, organise your photos into albums according to subject, for example. If your computer is a Mac, install the Windows Phone app from the Mac App Store. 1. Connect your phone to a compatible computer with a compatible USB cable. 2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to the folder for photos. 3. Add a new folder, give it a name, and add photos to the folder.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your phone, double-click the name of the phone. There are separate folders for documents, music, photos, ringtones, and videos. 3. Open the folder for photos, and select and copy the photos to your computer. Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use the Windows Phone app. With Windows 7, you can download it from www.windowsphone.com.
Maps & navigation Explore what’s out there and how to get there. Switch location services on Find out where you are using HERE Maps, and save your location to the photos you take – let apps use your location info to offer you a wider variety of services. 1. Swipe left, and tap Settings. 2. Tap location, and switch Location services to On . HERE Maps HERE Maps shows you what is nearby, and directs you where you want to go.
Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the content or the service for essential communications, such as in emergencies. Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. Some content is generated by third parties and not Nokia. The content may be inaccurate and is subject to availability.
Map coverage varies by country and region. Browse the map Drag the map with your finger. Zoom in or out Place two fingers on the map, and slide them apart to zoom in or together to zoom out. Tip: To add zoom controls to the map view, tap . On > settings, and switch Zoom controls to Find a location HERE Maps helps you find specific locations and businesses. 1. On the start screen, swipe left, and tap HERE Maps > . 2. Write search words, such as a street address or place name, in the search box. 3.
You can see all types of suggested places on the map. Find certain types of nearby places When the nearby places are shown on the map, swipe up from the bottom of the screen, and tap show categories and a category. The nearby places in the category are shown in a list. To see them on the map, tap the map. Tip: To pin a category to the start screen, after selecting a category, tap quickly discover new places wherever you are. .
To get directions to a place, or to get more info, tap the place. To freeze the view, so you can study a place without needing to hold your phone pointed at it, tap . To take a quick look at where places are located on the map, hold your phone with the screen facing up as if holding a compass. Tip: You can find certain types of nearby places in the same way as in the normal map view. You can also pin a category, for example, eat & drink, to the start screen in the LiveSight view.
Get directions to a place Want to find your way easily? Get directions for walking, driving, or using public transport – use your current location or any other place as the start point. 1. On the start screen, swipe left, and tap HERE Maps. > directions. 2. Tap 3. If you don't want the start point to be your current location, tap from, and search for a start point. 4. Tap to, and search for a destination. The route is shown on the map, along with an estimate of how long it takes to get there.
Tip: You can also pin a place to the start screen for easy access. When the place is shown on the map, tap the info bubble and . View a saved place In the main view, tap . Remove a saved place In the main view, tap and the place, and tap . Sync your saved places Have your favourite places always backed up and at hand – sync your favourites with your Nokia account. On the start screen, swipe left, and tap HERE Maps. You can plan a trip on your computer at here.
Tap HERE Drive+. You can: • • • • • Find your way with turn-by-turn directions and voice guidance Preload maps before travelling and use HERE Drive+ offline to save data costs Get a warning when you exceed the speed limit Avoid ferries and tunnels, or certain types of roads, such as unpaved roads Have your favourite places backed up and at hand on all HERE apps and at here.com: save places to your Nokia account Tip: Use this QR code to download the latest version of HERE Drive+ to your phone.
3. If you want to avoid tunnels and ferries, or certain types of roads, such as unpaved roads, tap the route options toolbar, and switch road types on or off. Tip: To change the road types later during navigation, swipe up from the bottom of the screen, and tap Settings > Route settings. 4. To start navigation, tap START. By default, the map rotates to your driving direction, and the compass points north. To view the map north up, for example, to get a general picture of your route, tap > North-up.
Sync your saved places If you're signed in to your Nokia account, your favourites are synced to your account automatically every time you open HERE Drive+. To sync your favourites manually, swipe up from the bottom of the screen, and tap Favourites > . Drive to a saved place Swipe up from the bottom of the screen, and tap Favourites and the place. Tip: You can pin a favourite destination to the start screen, so you can navigate to it quickly.
Change the look of the Drive+ view Are you using HERE Drive+ at night, when it's dark? With day and night modes, you can see the screen clearly at all times. You can also change other settings to suit your needs. Tap HERE Drive+. 1. Swipe up from the bottom of the screen, and tap Settings > Map options. 2. Switch Colours to Night. To switch night mode on automatically when it's dark, tap Automatic.
On the start screen, swipe left, and tap HERE Transit. You can: • • • • • • Get directions door-to-door, combining different modes of public transport Find nearby stops and stations, along with the next departures See your route on a map. The map view also helps you find your way in the walking sections of your journey. Know where to get off: see the stops and stations along your route Have your favourite places backed up and at hand on all HERE apps and at here.
When using the app in traffic, pay attention to the surrounding traffic. Your first consideration should be safety. Find your way using public transport Scheduling your journey using trams, trains, and buses can be hard – why not let your phone do the planning? 1. On the start screen, swipe left, and tap HERE Transit. 2. If you want to plan your trip for a later time, tap DEPART, then tap depart or arrive depending on whether you want to set the departure or arrival time, and set the date and time. 3.
The destinations you search for are automatically saved to the HISTORY view, so you can use them again. 1. Swipe left or right to HISTORY. 2. To travel to a destination, tap the destination. Save a place Will you be travelling to the same place again? Save, for example, your hotel and the congress centre as favourites, and have them backed up and at your disposal on all HERE apps and at here.com. On the start screen, swipe left, and tap HERE Transit. 1. To search for a place, tap TO. 2.
The availability, accuracy and completeness of the location info depend on, for example, your location, surroundings, and third party sources, and may be limited. Location info may not be available, for example, inside buildings or underground. For privacy info related to positioning methods, see the Nokia Privacy Policy.
Internet Learn how to create wireless connections and browse the web while keeping your data costs down. Define internet connections Does your network service provider charge you a fixed fee for data transfer or on a pay-as-you-use basis? Change the Wi-Fi and mobile data settings to reduce your data costs while roaming and at home. Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on the keyboard, and tap the suffix you want. 4. Tap . Tip: To search the internet, write a search word in the address bar, and tap . Zoom in or out Place two fingers on the screen, and slide your fingers apart or together. Tip: You can also double-tap the screen. Open a new tab When you want to visit several websites at the same time, you can open up to 6 browser tabs and switch between them.
Tip: You can also pin your favourite websites to the start screen. While browsing a website, tap > pin to start. Go to a favourite website Tap > favourites and a website. Tip: To quickly access your favourites, add the favourites icon to the address bar. Tap settings, and switch Use address bar button for to favourites. > Share a web page When you've found an interesting web page, you can send it to your friends. If your friends are next to you, just tap their phones.
This feature is not available in all languages. For more info on feature and service availability, go to www.windowsphone.com. Close all internet connections Save your battery by closing internet connections that are open in the background. You can do it without closing any apps. 1. On the start screen, swipe left, and tap . 2. Switch WiFi networking to Off Close a mobile data connection On the start screen, swipe left, tap off. © 2014 Nokia. All rights reserved. Settings > WiFi.
Entertainment Having a spare moment and in need of entertainment? Learn how to watch videos, listen to your favourite music, and play games. Watch and listen You can use your phone to watch videos and listen to music and podcasts while on the move. Tap Music+Videos. Play music, podcasts, and videos Have your favourite media with you while on the move – watch videos, and listen to music and podcasts wherever you are. 1. Tap Music+Videos. 2. Tap music, videos, or podcasts. 3.
FM radio Learn how to listen to the radio on your phone. Listen to the radio Enjoy your favourite FM radio stations on the go. To listen to the radio, you need to connect a compatible headset to the device. The headset acts as an antenna. 1. On the start screen, swipe left, and tap 2. Connect a compatible wired headset. © 2014 Nokia. All rights reserved. Music+Videos > radio.
Go to the next or previous station Swipe left or right. Save a radio station Save your favourite radio stations so you can easily listen to them later. Music+Videos > radio. On the start screen, swipe left, and tap To save the station that you are listening to, tap . View your saved stations list Tap . Remove a station from the list Tap . Nokia Music With Nokia Music on Windows Phone, you can download songs on your phone and compatible computer. Nokia Music.
Skip to the next song Tap . There may be some limitation on how many songs you can skip. Personalise your Mix Radio You can create a music profile to listen to genre mixes that have been tailored to your taste. Your profile is compiled automatically from the music you have on your phone or your computer. 1. On the start screen, swipe left, and tap Nokia Music > create a mix. 2. Swipe to Personalise, and tap create music profile.
2. To buy tickets, tap the gig, swipe to tickets, and select the seller, if available. Tip: You can also search for gigs based on the artist, venue, or location. Tap search word. Tip: To share the gig details with your friends, tap or post it on a social networking service. , and write the . You can share it in a mail or text message, This service may not be available in all countries or regions. Play music With my music, you can easily manage your music collection. 1.
Windows Phone app Mac Windows Windows Windows Phone app for Phone app for Explorer desktop Mac x Games Want to have some fun? Keep yourself entertained by downloading and playing games on your phone. Get new games Head to Store to download and install new games on your phone. 1. Tap Games > get more games. 2. Browse the selection in Store, and tap the game you want. 3. To download a free game, tap install. 4. To try a game for free, tap try. 5. To buy a game, tap buy.
Tip: You can pin your favourite games to the start screen. In the collection view, tap and hold the game, and tap pin to start. Get more games You can get new games from Store. Swipe to collection, and tap get more games. Accept an invitation to play a game Sign in to Xbox, swipe to notifications, and tap the invitation. If you don't have the game, but it is available in your area in Store, you can either download a trial version or buy it right away.
Office Keep yourself organised. Learn how to use the calendar and the Microsoft Office apps. Microsoft Office Mobile Microsoft Office Mobile is your office away from the office. Go to the Office hub to create and edit Word documents and Excel workbooks, open and view PowerPoint slide shows, and share documents with SharePoint. You can also save your documents to Windows SkyDrive. SkyDrive is cloud storage that you can use to access your documents from your phone, tablet, computer, or Xbox.
Create a Word document You can create new documents with Microsoft Word Mobile. 1. Tap Office. 2. Swipe to recent. 3. Tap . 4. Tap a blank Word file or a template. 5. Write your text. 6. To save your document, tap > save. Edit a Word document Polish your documents on the road with Microsoft Word Mobile. You can edit the documents and share your work on a SharePoint site. 1. Tap Office, and swipe to places. 2. Tap the location of the file. 3. Tap the Word file you want to edit. 4. To edit the text, tap .
5. To save your workbook, tap > save. Add a comment to a cell > comment. Tap Apply a filter to cells > apply filter. Tap Change the cell and text format Tap > format cell.... Find data from a workbook Tap the Excel file and . Send a workbook in a mail > share.... Tap the Excel file and Delete a document Phone memory filling up? You can delete any Office documents you no longer need. 1. Tap Office, and swipe to places. 2. Tap phone or any other location of the document you want to delete. 3.
Share documents with SharePoint Workspace Mobile Work on shared Microsoft Office documents, and collaborate on projects, schedules, and ideas. With Microsoft SharePoint Workspace Mobile, you can browse, send, edit, and synchronise your documents online. 1. Tap Office, and swipe to places. 2. Tap , write the web address for a SharePoint site, and tap 3. Select a document. . A copy is downloaded to your phone. 4. View or edit the document, and save your changes.
Calendar Learn how to keep your appointments, tasks, and schedules up-to-date. Add a task to your to-do list Do you have important tasks to handle at work, library books to return, or maybe an event you want to attend? You can add tasks (to-dos) to your calendar. If you have a particular deadline, set a reminder. 1. On the start screen, swipe left, and tap Calendar. 2. Swipe to to-do. 3. Tap , and fill in the fields. 4. To add a reminder, switch Reminder to on , and set the reminder date and time. 5. Tap .
1. On the start screen, swipe left, and tap Calendar. > settings, and switch the calendar on or off. 2. To show or hide a calendar, tap Tip: When a calendar is hidden, the calendar events and reminders are not displayed in different calendar views. Change the colour for each calendar > settings, and tap the current colour and the new colour. Tap Make a calculation Need to make a calculation on the go? You can use your phone as a calculator. 1. On the start screen, swipe left, and tap Calculator.
Work with mail and calendar on your phone and PC You can use different mail addresses for business and leisure. You can add several mailboxes to your phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365, or any other mail account. Your mail and calendar remain in sync, and you can join meetings directly from calendar invitations.
Collaborate efficiently with Lync on your phone Microsoft Lync is a next-generation communications service that connects people in new ways, anytime, from virtually anywhere. With Lync, you can: • • • • Keep track of your contacts’ availability Send instant messages Make phone calls Start or join audio, video, or web conferences Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync 2010 mobile version to your phone from Store.
5. To stop sharing, press the lock key, or in the Nokia Beamer app, tap stop beaming. © 2014 Nokia. All rights reserved.
Phone management & connectivity Take care of your phone and its contents. Learn how to connect to accessories and networks, transfer files, create backups, lock your phone, and keep the software up to date. Keep your phone up to date Stay in step with the beat – update your phone software and apps to get new and enhanced features for your phone. Updating the software may also improve your phone performance.
After the update, go to www.nokia.com/support to get your new user guide. Update your phone software No computer needed – update your phone software wirelessly for new features and improved performance. Before starting the update, make sure your phone has enough battery power. Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs.
Wi-Fi connections Your phone periodically checks for and notifies you of available connections. The notification appears briefly at the top of the screen. To manage your Wi-Fi connections, select the notification. On the start screen, swipe left, and tap Settings > WiFi. Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings. You can also switch Wi-Fi off in your phone settings.
On the start screen, swipe left, and tap Settings > tap+send.
Disconnect the accessory Tap the NFC area of the accessory again. For more info, see the accessory's user guide. Read NFC tags NFC tags can contain info, such as a web address, a phone number, or a business card. The info you want is just a tap away. Tap a tag with the NFC area of your phone. Pay with your phone Forgot your wallet or purse at home? Not a problem – you can pay with your phone or use it as a ticket, if supported by your network service provider. © 2014 Nokia. All rights reserved.
This feature may not be available for all regions. For info on availability, contact your network service provider. The services are tied to your SIM. You must have a service subscription with your service provider and your service provider’s app installed in Wallet. 1. To activate the service, contact your network service provider. 2. To make a payment, tap the reader with the NFC area of your phone. Your service provider may ask you to confirm the payment.
1. On the start screen, swipe left, and tap . 2. Switch Status to On 3. Make sure the headset is on. Settings > Bluetooth. You may need to start the pairing process from the headset. For details, see your headset user guide. 4. To pair your phone and the headset, tap the headset in the list. 5. You may need to type in a passcode. For details, see your headset user guide. Connect to your friend’s phone with Bluetooth Use Bluetooth to wirelessly connect to your friend's phone, to share photos and much more.
Back up and restore data on your phone Accidents can happen – so set your phone to back up your settings and stuff to your Microsoft account. You need a Microsoft account to back up your phone. You can set your phone to back up your app list, settings, text messages, photos, and videos. 1. On the start screen, swipe left, and tap Settings > backup. 2. If asked, sign in to your Microsoft account. 3. Select what to back up and how.
If you remove an app, you may be able to reinstall without buying again, as long as the app is available in Store. If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app. Copy content between your phone and computer Copy photos, videos, and other content created by you between your phone and computer. Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store.
Security Learn how to protect your phone, and to keep your data secure. Set your phone to lock automatically Want to protect your phone against unauthorised use? Define a security code, and set your phone to lock itself automatically when you're not using it. 1. On the start screen, swipe left, and tap Settings > lock screen. , and type in a security code (at least 4 digits). 2. Switch Password to On 3. Tap Require a password after, and define the length of time after which the phone locks automatically.
Change your PIN code If your SIM card came with a default PIN code, you can change it to something more secure. 1. On the start screen, swipe left, and tap 2. Swipe to applications, and tap phone. 3. Tap change SIM PIN. Settings. The PIN code can be 4-8 digits. Find your lost phone Misplaced your phone, or afraid it's been stolen? Use find my phone to locate your phone, and lock or delete all data from it remotely. You need to have your Microsoft account on your phone. 1. On your computer, go to www.
Wallet is a virtual wallet on your phone. You can: • • • • • • Store your credit and debit cards on your phone. To add a card to Wallet, you must sign in to your Microsoft account on your phone. If you already have a credit card on your Microsoft account, it is automatically added to Wallet.
2. To add a credit or debit card, tap > credit or debit, and follow the instructions on the screen. Your phone searches for an app, available from your service provider, that can be linked to your card. Add a membership or loyalty card to Wallet Tap > other. Your phone searches for an app, available from your service provider, that can be linked to your card. Note: Payment and ticketing apps and services are provided by third parties.
IMEI This is used to identify phones in the network. You may also need to give the number to Nokia Care services. To view your IMEI number, dial *#06#. © 2014 Nokia. All rights reserved.
Troubleshooting and support When you want to learn more about your phone, or if you're unsure how your phone should work, there are several support channels for you to check. To help you get the most out of your phone, there's a user guide in your phone with additional instructions. On the start screen, swipe left, and tap Nokia Care. You can also go to www.nokia.
Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#. © 2014 Nokia. All rights reserved.
Find your model number and serial number (IMEI) If you need to contact Nokia Care or your service provider, you may need info such as the model number and the serial number (IMEI). To see the info, tap Settings > about. You can also find the info on your phone label, which is located under the SIM holder. To open the SIM holder, push the SIM door key into the hole until the holder is released, and pull the holder out.
Product and safety information Network services and costs You can only use your device on the LTE 800, 900, 1800, 2100, 2600; WCDMA 850, 900, 1900, 2100; and GSM 850, 900, 1800, 1900 MHz networks. Support for LTE networks may have been disabled on your device depending on your country or service provider. You need a subscription with a service provider. Using some features and downloading content require a network connection and may result in data costs. You may also need to subscribe to some features.
• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important info. During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorised service facility.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as household waste. Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids.
• If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Nokia does not endorse or assume liability for such sites. Vehicles Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more info, check with the manufacturer of your vehicle or its equipment. Only qualified personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty.
Nokia does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or enduser support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is. Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission.
