User's Manual
Withings Blood Pressure Monitor User’s Guide
12
ErrorMessages
Errormessage Causes Countermeasure
Measurementcouldnotbe
performed.Pleasetryagain.If
theproblemoccursagain,
pleasecontactcustomer
service.
Hardwareauto‐checkerror. 1‐Measurementcouldnotbe
performed.Pleasetryagain.If
theproblemoccursagain,
pleasecontactcustomer
service.
Connectionerror.Quitthe
applicationandreconnectyour
bloodpressuremonitor.
Communicationerrorbetween
theBloodPressureMonitor
andthecollateraldevice.
1‐Pushthebloodpressure
monitorbuttonfor3seconds
toturnitoff.Quitthe
applicationandpushtheblood
pressuremonitorbuttonto
turniton.
2‐Iftheprobl
emoccursagain,
pleasecontactcustomer
service.
Pleasewaituntilthecuffis
totallydeflatedbeforestarting
anewmeasurement.Staystill
duringmeasurement.
‐Cuffisnotdeflatedbefore
measurement.
‐Noiseinterference.
‐Excessiveusermovements.
1‐Pleasewaituntilthecuffis
totallydeflatedbeforestarting
anewmeasurement.Staystill
duringmeasurement.
2‐Iftheproblemoccursagain,
pleasecon
tactcustomer
service.
CheckthattheBloodPressure
Monitoriscorrectlypositioned
onyourarmandthat
measurementisperformedin
goodconditions.
‐Usermovement,ornot
relaxed,ortalking…
‐Cuffisnotcorrectlyfastened
‐Cuffbroken
‐Pumporvalvefailure
‐Pressureoverflow
‐Noiseinterference
‐Usermovement,ornot
relaxed,ortalking…
‐Userspecialcharacteristics
‐Batteryleve
listoolow
1‐CheckthattheBlood
PressureMonitoriscorrectly
positionedonyourarmand
thatmeasurementis
performedingoodconditions.
2‐Lowbatterylevel.Unplug
theBloodPressureMonitor.
Replacethealkalinecells.
3‐Ifuserhasspecial
characteristics,pleasecontact
yourphysician.
4‐Iftheproblemoccursagain,
pleasecontactcustomer
service.
Lowbatterylevel.Unplugthe
BloodPressureMonitor.
Replacethealkalinecells.
Batterylevelistoolow. 1‐Lowbatterylevel.Unplug
theBloodPressureMonitor.
Replacethealkalinecells.
2‐Iftheproblemoccursagain,
pleasecontactcustomer
service.










