Service Manual
GSM-205-020
Reporting safety issues
31st Oct 01
Service Manual: Horizon
macro
indoor
68P02902W06-B
CONTROLLED INTRODUCTION
5
Reporting safety issues
Introduction
Whenever a safety issue arises, carry out the following procedure in all
instances. Ensure that all site personnel are familiar with this procedure.
Procedure
Whenever a safety issue arises:
1. Make the equipment concerned safe, for example, by removing power.
2. Make no further attempt to tamper with the equipment.
3. Report the problem directly to the Customer Network Resolution Centre,
Swindon +44 (0)1793 565444 or China +86 10 68437733 (telephone) and
follow up with a written report by fax, Swindon +44 (0)1793 430987 or
China +86 10 68423633 (fax).
4. Collect evidence from the equipment under the guidance of the Customer
Network Resolution Centre.