Installation and Operating Manual

19
THE LEDS ON THE CPE BLINK MORE SLOWLY
THAN NORMAL
When your CPE searches for a service provider signal, the
LEDs on the CPE blink on and off rapidly. If you notice
the CPE’s LEDs blinking more slowly than usual, this
usually indicates that your CPE is trying to register with
your service provider.
During registration, your service provider may be checking
records to indicate that you are a valid user of the service
provider’s system. In most cases, the registration process
happens so quickly you hardly notice a change in the blink
rate of the LEDs on your CPE.
However, if the lights blink slowly for an extended time
(more that 30 seconds):
1 Unplug the Ethernet cable from the bottom of the
CPE.
2 Re-plug the cable back in.
3 Repeat the procedure described in the section “Using
the LEDs to find the Strongest Service Provider
Signal‚” on page 12.
4 Perform one of the following:
If your CPE successfully registers, as indicated by
continuously lit LEDs, you can use your connec-
tion.
If the LEDs on your CPE continue to slowly blink
on and off, contact your service provider.
YOU RECEIVE A DIALOG BOX INDICATING THAT
YOU CANNOT CONNECT TO YOUR SERVICE
PROVIDER
When you try to connect with your service provider, you
may receive a message on your computer indicating that
you cannot connect at this time.
You may receive this message for any number of reasons,
such as the service provider’s equipment may be