User's Manual

40
11.Troubleshooting
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Check that the AC power adapter is properly plugged into the electrical
outlet and into the Gateway.

Check that the electrical outlet is working.
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C
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Check that the Ethernet cable is properly connected to the Gateway unit and
the computer.
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If you cannot connect to the Internet for more than 5 minutes:
A: re-run the Setup Wizard
B: if the Setup Wizard does not help, then reset the Gateway using the Apply
button. For unit reset instructions see Top Panel.
C: contact your service provider if you still cannot connect to the internet after
performing the previous tasks.