User Manual

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whether touchpad is locked or not.
More details, please kindly check previous
"Touchpad instruction"
If the problem is still alive, please kindly contact seller.
3.Some characters can’t work.
Turn the keyboard off first and turn on it again.
If the problem is still alive, please kindly contact seller.
4.Why I press A but get a Z.
Go to Settings/Keyboard/Keyboards/English(US)/QWERTY
5.Space bar doesn’t work.
You can try below settings first
Settings/Accessibility/Keyboards/Full Keyboard Access/Commands/
Then change settings for "Space" from "activate" to "Clear". If it comes back, then you can
also turn OFF Full Keyboard Access.
Once it is cleared, the space bar would work fine
More info, please kindly check above
"Space bar problem-Space bar doesn’t
work or Insert period"
6.If there is delay after you press keys, please kindly check one of iPad Settings as below:
Settings/Accessibility/Keyboards/Slow Keys Off
Settings/Accessibility/Keyboards/Slow Keys On 0.1 Seconds
7.If there is repeated characters after you press certain key, pleas kindly check one of iPad
Settings as below:
Settings/Accessibility/Keyboards/Key Repeat On 0.1 Seconds
Settings/Accessibility/Keyboards/Key Repeat Off
8.Keyboard can’t hold a charge. Please change another charging cable to test. If is still not
workable, maybe there is problem with battery, please kindly contact after-sale team
[e-mail]with your order ID for a new replacement. May it help to you.