Owners manual

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who will attempt to assist and remedy the customer in resolving their issues and concern with the product. If
the
product is considered defective or malfunctioning, the Customer (End User) must obtain a Return Material
Authorization (“RMA”) number by completing the RMA form and entering the assigned RMA Number
assigned by techsupport@nixeus.com.
• After an RMA number is assigned, the defective/malfunctioning product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit to Nixeus
Technology, Inc. The RMA number must be visibly and clearly marked on the outside of the package. Do not
include any manuals or accessories in the shipping package, Nixeus will only replace/repair the
defective/malfunctioning product and will not ship back any accessories.
• The Customer (End User) is responsible for all incoming shipping charges to Nixeus. RMA replacements
need
be fully insured by the customer expense and shipped to Nixeus Technology, Inc., 4801 Little John Street, Suite
E, Baldwin Park, CA 91706. Nixeus will not be held responsible for lost packages shipped during transit to
Nixeus’s Office. Nixeus will ship back the repaired or replacement package any common carrier selected
by Nixeus. Return shipping fees shall be paid by Nixeus, if a United States address is used, otherwise the
product will be shipped to you using freight collect. Expedited shipment methods are available at Customers
(End Users) expense upon request. We “Nixeus” reserve the right to deny and reject any returned products if
guidelines/instructions and request are not met, return shipment will be charged to the Customers “End Users”
at their expense.
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What'Is'Not'Covered'Under'Limited'Warranty:'
The Limited Warranty provided by Nixeus does not cover the following:
Improper or incorrectly performed service maintenance or repairs voids this Limited Warranty. Products that
Nixeus’ judge to have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, repair or service in any way that is not contemplated in the documentation for the product, or
if the model or serial number has been altered, tampered with, defaced or removed, product failures due to
power outages, and cosmetic damage, and does not limit damage that are caused by shipment, due to act of
God. Any hardware, firmware or other products or services provided by anyone other than Nixeus.
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Limitation'of'Liability:'
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NIXEUS IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY
OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE
PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR
COMPUTER PROGRAMS TO WHICH NIXES’S PRODUCT IS CONNECTED WITH, LOSS
OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH
ANY
PRODUCT RETURNED TO NIXEUS FOR WARRANTY SERVICE) RESULTING FROM
THE
USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF