Use and Care Manual

18
Warranty Terms
Warranty Period
1. Customers are entitled to replac ement or free repair service in case of quality defect(s) found in the
product within 15 days upon receipt of the product.
2. Customers are entitled to free repair s ervice from NIPUS for any product proven defective in material
or workmanship that results in product failure during normal consumer usage and conditions within the
valid warranty period, which is 12 months counting from the date of selling. However, warr anty
period
varies by product com ponent and country of purchase. Please contact our after-sales service team via
for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandl ing, soaking, accident,
and unauthorized alteration.
2. Products subjected to improper use or whose labels or secur ity tags have been torn of f or altered.
3. Products whose warranty has expired.
4. Products damaged due t
o force majeure, such as fire, flood, lightening, etc.
2. NIPUS’s customer service will guide you through the whole service procedure regarding any product
issue or problem you have encountered.
NIPUS reserves the right to reexamine damaged or returned products
Warranty Claim Procedure
1. If you encounter any malfunctions or issues with our product after purchase, please reach out to us
via the website where you made the purchase, or you can always contact NIPUS's customer service
through email at [e-mail].
.
Contac
t Card
E-mail: [e-mail]
Phone:[phone]