Use and Care Manual

11
Warranty Terms
Warranty Period
1. Custom ers are entitled to replacement or free repair service in case of quality defect(s) found in the
product within 15 days upon receipt of the product.
2. Custom ers are entitled to free repair service from NIPUS for any product proven defec tive in material
or workmanship that results in product failure during normal consumer usage and conditions within the
valid warranty period, which is 12 months counting from the date of selling. However, warranty
period
varies by product component and country of purchase. Please contact our after-sales service team via
for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, accident,
and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products dam aged due t
o force majeure, such as fire, flood, lightening, etc.
2. NIPUS’s customer ser vice will guide you through the whole service procedure regarding any product
issue or problem you have encountered.
NIPUS reserves the right to reexamine damaged or r eturned pr oducts
Warranty Claim Procedure
1. If you encounter any malfunctions or issues with our product after purchase, please reach out to us
via the website where you made the purchase, or you can always contact NIPUS's customer service
through email at [e-mail].
.
Contac
t Card
E-mail: [e-mail]
Phone:[phone]