Use and Care Manual

10
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality defect(s) found in the
product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from NIPUS for any product proven defective in material
or workmanship that results in product failure during normal consumer usage and conditions within the
valid warranty period, which is 12 months counting from the date of selling. However, warranty
period
varies by product component and country of p
urchase. Please contact our after-sales service team via
[e-mail] for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, accident,
and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired.
4. P
roducts damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim P
rocedure
1. If failure or any problem occurs to your product after purchase, please contact us on Wayfair, or you
can always contact NIPUS’s customer service through email at [e-mail] or website at
www.nipuslife.com
2. NIPUS’s customer service will guide you through the whole service procedure regarding any product
issue or pro blem you have encountered.
NIPUS reserves t
he right to reexamine damaged or returned products.
Contact Card
Web: www.nipuslife.com
E-mail: [e-mail]
Phone:
[phone]
Warranty Terms