PROBLEMS POSSIBLE REASONS & SOLUTIONS Check that the bottom of motor head is clean and there is no food blocking connection when placing on containers. There is too much food in the container. Motor Doesn’t Start or Blades Don’t Rotate. The unit has overheated. Unplug and wait approximately 10 minutes before using again. Make sure the splash guard is securely on container. Make sure the power head is securely placed on splash guard. Check that the plug is securely inserted into the electrical outlet.