User manual

There’s sediment in my coee.
• If using a permanent filter (sold seperately), this may be due to using finely ground coee.
• To reduce the amount of sediment in the brewed coee, use a slightly coarser grind or use a paper filter.
NOTE: DO NOT use a paper filter in conjunction with a permanent filter, as water and/or coee can
back up and clog the filter basket.
Over Ice Brew is not cold.
• Ensure your cup, travel mug, or carafe is filled all the way to the top with ice cubes before brewing.
Brewer will brew at elevated temperatures to lock in the best flavor, then the ice will cool the brewed
coee to the perfect temperature.
Coee is too weak.
• For stronger coee, use the Rich brew setting. For an even bolder flavor, you can add more coee
grounds to the filter.
Coee is too strong.
• For milder coee, use the Classic brew setting. For an even milder flavor, use fewer coee grounds in
the filter.
Brew cycle is too slow.
• The brew time will vary based on size and brew style. Full carafe sizes and Rich brews will take longer to
brew than single-serve and classic brews. The progress bar on the control panel will indicate brew status.
Cup or travel mug overflowed.
• Refer to the Approximate Brew Volumes chart on page 9.
Brew basket overflowed.
• The bottom of the brew basket may be clogged. This can happen with finely ground coee or too
many coee grounds in the filter. Medium-grind coee is recommended.
• Using both the permanent filter and a paper filter can cause grounds to clog and water to back up in
the brew basket. Use only the permanent filter or a paper filter.
• Decaf coee grounds absorb water dierently, so use fewer scoops when using decaf.
There is water left in the reservoir.
• When the reservoir is filled to a specific size and then that size is brewed, there will be some water left
in the reservoir. This is normal to ensure the reservoir does not run dry for the best performance of the
pump and brew system.
Brewer is leaking.
• After removing the water reservoir, there may be a small amount of water in the reservoir valve. This
can be easily removed with a dry cloth.
• If the leak is coming from above the brew basket, refer to “Brew basket overflowed.” above.
• If the leaking is coming from below the brew basket, close the drip stop. Refer to page 15
for more information.
• If the leak is coming from the bottom of the brewer, call Customer Service at
1-877-646-5288.
Intelligent Clean Cycle Indicator is illuminating orange.
• Run a clean cycle. If you have recently completed a clean cycle, you may need to run another cycle to
remove additional mineral buildup that occurs naturally over time and is common in hard-water areas.
Make sure you are using vinegar or a descaling solution and follow the cleaning instructions on
pages 17 and 18.
TROUBLESHOOTING GUIDE
3 Once the water reservoir is filled with your
cleaning solution and water mixture, press the
CLEAN button then press the START BREW
button to confirm and begin the cleaning cycle.
4 The clock will display and count down the
remaining clean cycle time, which takes
approximately 75 minutes to complete.
Your brewer will deliver a small amount of
cleaning solution to distribute it through the
system. It will then pause, deliver additional
cleaning solution, and repeat this process for
75 minutes. The extended pauses allow for
maximum cleaning and descaling.
5 Upon completion, the brewer will beep, the clock
will display End, and the Intelligent Clean Cycle
Indicator will turn o.
6 Empty the contents of the carafe and place it
back under the brew basket. Clean the water
reservoir with warm, soapy water to remove any
cleaning solution that could aect the flavor of
your coee.
7 Fill the reservoir with fresh water up to, but not
exceeding, the Full line.
8 Flush the system by running a water-only cycle.
If cleaning the Grounds mode, run a Full Carafe
Classic brew cycle. If cleaning the Pods mode,
run a 12 oz. Classic brew. Rerun a water-only
cycle if taste persists. If cleaning Hot Water
mode (not available on all models), run a Full
Carafe on BOIL. After the cycle is complete,
discard the water and thoroughly clean the
carafe and brew basket.
CHOOSING WHICH MODE TO CLEAN
When the Intelligent Clean Cycle Indicator turns on
for the first time, run a clean cycle on the mode you
use most. For example, if you primarily brew with
grounds, run the clean cycle on the Grounds mode
with the Sliding Lid closed. If you primarily use pods,
ensure the Ninja Pod Adapter is installed, and run
the clean cycle through the Ninja Pod Adapter. If
Hot Water mode (not available on all models) has
been used at all, run an additional clean cycle in
Hot Water mode.
The next time the Intelligent Clean Cycle Indicator
illuminates orange, run a clean cycle on the
remaining way to brew coee. For example, if you
ran a clean cycle on the Grounds mode first, run a
clean cycle on the Pods mode next.
To clean and descale your Ninja DualBrew
Coee Maker:
1 Place the empty carafe beneath the
brew basket.
2 Use a descaling solution specifically formulated
for coeemaker cleaning and follow the
directions on the package. Fill the water reservoir
up to, but not exceeding, the Full line.
OR
Fill the water reservoir to the Travel Mug line
(16 oz.) with white vinegar, then fill the rest of the
reservoir with water up to, but not exceeding, the
Full line.
NOTE: To cancel the clean cycle, press the
Power button or CLEAN button once. The
brewer will beep and stop brewing through
the cleaning mixture. Continue to follow the
instructions starting at Step 6.
NOTE: Hard water will cause scale buildup
faster than soft water and the brewer will
indicate it needs cleaning more often.
NOTE: Running a water-only clean cycle will
not descale the brewer properly.
IMPORTANT: DO NOT remove the carafe at any
time during the clean cycle.
IMPORTANT: If you cancel the clean cycle,
your brewer will not be
properly descaled.
NOTE: If the display ever reads “CLn,” it
indicates heavy scale buildup on that mode.
Run a clean cycle on the current mode.
IMPORTANT: Only use white vinegar.
CLEANING & MAINTENANCE CONT.
18
1-877-646-5288
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