User's Manual

1616
TOLL FREE: 1-877-646-5288
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start or
Attachment Doesn’t
Rotate.
Make sure the container is securely placed on motor base.
Make sure the lid is securely on container in the correct
position (align arrows).
The appliance is turned “Off”. Press the power button
( ) to turn “On”.
Check that the plug is securely inserted into the electrical
outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the
power light will remain on while speeds 1, 2 and 3 will flash.
Unplug and wait approximately 15 minutes before using
again.
The unit has overheated. Unplug and wait approximately 15
minutes before using again.
Check to make sure the unit is not overloaded.
Food is Unevenly
Chopped.
Either you are chopping too much food at one time, or the
pieces are not of even size and processing smaller amounts
per batch.
Food is Chopped Too
Fine or is Too Watery.
The food has been over processed. Use pulse button for
controlled processing.
Food Collects On
Lid or On the Sides of the
Container.
The mixture is to thick. Add more liquid.
You Cannot Achieve
Snow From Solid Ice.
Do not use ice that has been sitting out or has started to
melt. Use ice straight from the freezer.
Dough Station Won’t
Stick to Counter or
Table Top.
Make sure surface and suction feet are wiped clean. Suction
feet will only stick to smooth surfaces. Suction feet WILL
NOT stick on some surfaces such as, wood, tile and non-
polished finishes.
DO NOT attempt to use appliance when the dough station
is stuck to a surface that is not secure, (cutting board,
platter, plates, etc.).
Motor Base Won’t Fit
in Dough Station.
Ensure that the cord is not in the way and there are no
foreign objects, materials or food inside the dough station.
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
NJ602_series_30_IB_ENG_120427_2.indd 16 12-04-30 8:44 AM