Users Manual
FAQ
Q: What should I pay attention to before using the product?
Q: Why are there issues with push delay and wake-up delay?
Q: Why can't the phone receive the alert notification?
Q:The device is online and the APP cannot receive push messages?
Q:Regarding PIR (Human Body Thermal Infrared Sensor)
is not sensitive or the sensing distance is long and short
7.Installation
3.TF Card Video
4.Cloud Storage Video
Click the "File" icon to view the video in the TF card (Note: The device needs
to be plugged in the TF card, the alarm detection is enabled and the
video is recorded before the video file can be found).
5.Device Sharing
Click the "Share" icon to enter the "Share Management", click the "Share
" button, your family can click the "+" APP to select "Scan" to share the
device code, you can view your shared device.
6.AP Hotspot Mode
Reset the device, open the APP, click "Add Device" and select "AP Mode"
to enter the hotspot connection interface.Click "Next" to enter
the mobile phone WIFI selection page, find the WIFI hotspot
named "Onecam-xxxxx" to connect, (WiFi password: 123456789)
Click the cloud storage function
icon in the device list page,
Enter the cloud storage video query and
open the purchase page.
A: When the product is paired, ensure that the distance is within 2 meters of
the WiFi signal coverage of the router to add network operations. It is
recommended to install the device within 10 meters of the router.
A: Before using this product, please enable the "Automatic management"
function of the "Onecam" APP, and enable all the permissions and notification
functions of the APP.
A1: The mobile phone turns on "automatic management" for the
"Onecam"APP , and turns on all the permissions and notification functions of
the APP
A2: If you turn off the [Allow Notification] of the APP in the [Notification and
Status Bar] of Huawei/Xiaomi mobile phones, there will be no reminder in the
notification bar,
A1:This device is a low-power smart product that wakes up work,
video and push information through PIR
A2:As the PIR (Human Body Thermal Infrared Sensor) is easily affected by
the external environment, such as heat source or light source; therefore, the
installation and use position of the equipment should be avoided as far as
possible from the air outlet of the air conditioner, the place with heat source or
direct sunlight
Q:What should I do if I cannot receive the verification code
during email registration?
A1:Please make sure your email account is entered correctly
A2:Some mail clients will recognize the verification code as spam, please go
to the spam inbox to check whether there is a verification code email
Q:How to operate Apple and Android phones?
A1:iOS operation steps: enter the phone settings, drag the screen to the bottom,
find the APP, see the microphone permission, set to open;
A2:Android operation steps: enter the phone settings, open the application
management, find the APP, open the permission management, see the
microphone (recording) permission, set it to on
Q:What does the color of the indicator light represent?
A1:Work indicator light(UP): the device is working normally and the indicator light
is flashing blue (flashing once per second)
A2:Work indicator light: the device is offline (the device is disconnected from the
router or the router is out of network), the red light flashes (flashing once per
second)
A3:Power Indicator(Middle):when charging by USB ,steady red ;charging fully
,steady blue.
A4:Reset :After the device presses the reset button for 3 seconds, the device
work indicator turns to a steady red light.
A5:lf the device does not receive the configuration during the network
configuration process or the network connection is unsuccessful, it will remain on
the work indicator light is always red on.
A6:lf the network is normal, the Work indicator light can automatically return to
normal work. The indicator light flashes blue.
A1: The product transmits data through a wireless network, and it takes 0-1s to
convert and output the data when processing the data, so there will be a 0-1s delay
when the product is used. Please use it normally about 5 seconds after the product
is successfully connected (operate after the connection is stable).
A2: If the wifi signal is weak or the mobile phone signal is weak, it may also cause
offline and disconnection, and push notification delays. Before buying, check the
wifi coverage area to ensure sufficient signal to avoid a bad experience.
2. PIR sensor has a certain direction, adjust the camera angle up and down,
and adjust the vertical sensor range. Adjusting the camera angle horizontally
changes the lateral sensoring range.
1. The product supports placement or wall-mounted use.
The wall mount installation requires the use of a base bracket,
and the installation height is recommended not to exceed 3 meters.
(As shown in below picture)
3. If you need to punch holes for wall-mounted installation,
please use No. 6 impact drill to punch holes.
4. If you use 3M double-sided adhesive to paste the wall-mounted installation,
please first fix the base bracket to the location where you need to install,
and then apply a circle of transparent glass glue around the base bracket.
Wait one day until the glass glue has completely solidified
before screwing the device on the base bracket.
3M
5
6
7 8 9 10