User Manual

Intended third Party Beneficiary
verification of your eligibility for the Limited Warranty protection and/or services, you should provide your name,
defend, indemnify, and hold Segway harmless any loss and/or damages that may be caused by your
improperpackaging or shipment of the Product or component to Segway.
An authorized service provider or Segway Dealer will inspect your returned Product. If Segway reasonably determines
that the problem is not covered by the Limited Warranty, Segway will notify you and inform you of service or
replacement alternatives that are available to you on a fee basis, or Segway will return your Product to you
unrepaired, and in such instance, you will be responsible for the cost of shipping and insurance for shipment of your
Product from Segway to you. In an event that any services are not covered by the limited warranty and you reject a
paid service recommended by Segway Parties and/or Segway Dealer, you understand and acknowledge that failure to
repair and/or services the Product may increase the risk of fall and/or Product failure which may result in severe
property damages, severe bodily injury or death, and you agree that this is your informed consent to take such risk.
For a return eligible for the warranty protection and/or services, Segway will serve defective Products with new or
reconditioned parts of the same or similar style at no cost to you for the service. Parts replaced by Segway will be
retained by and become the property of Segway. In such a situation, Segway will pay reasonable return shipping
charges for the return of the Product to you.
3. Limited Warranty Eligibility
3.1 our service request must be received by Segway within the Limited Warranty Period as described above, and
Segway must receive your Product in accordance with the Limited Warranty Service Process defined above.
3.2 Your Product must be purchased from an authorized Segway Dealer.
3.3 You must provide the original purchase receipt.
3.4 Your Product must have a serial number legible, unobscured, untampered, and unmodified.
3.5 All tamper-resistant seals must be intact, in place, and unmodified.
4. Limited Warranty Exclusions
This Limited Warranty describes the service available to you if your product requires warranty service, and you may
have additional protections under your local laws. This Limited Warranty does not cover and excludes damage to your
product or any component thereof caused by:
4.1 Abuse, misuse, recklessness, negligence, or commercial use.
4.2 Improper charging, storage, maintenance, or operation of the Product not in compliance with instructions or
limitations as provided in the user materials.
4.3 Use of the Product not in compliance with applicable laws and regulations.
4.4 Use of the Product by persons with inadequate experience.
4.5 Accident, collision, riding at an unsafe speed on paved roads, riding at an unsafe speed on unpaved roads, riding
over obstacles, amateur racing, professional racing, use in backcountry sports, fire damage, water damage,
chemical damage, use of the Product outside of the Product’s working temperature range, high-pressure water
spray, earthquake, dropping, loading with excessive weights.
4.6 Modifications to mechanical parts, modification of electronic parts, or modifications to software embedded in
the Product.
4.7 Service, repair, and maintenance by unauthorized providers.
4.8 Cosmetic damages.
4.9 Use of the Product with third party product, component, or accessory.
4.10 The normal deterioration of wear and tear parts.
4.11 Use of the Product with overdue wear and tear parts.
5. LIABILITY DISCLAIMER AND LIMITATION
5.1 SEGWAY AND OTHER SEGWAY PARTIES DO NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME ON ITS
BEHALF, ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT, ITS COMPONENT
PARTS, ACCESSORIES, SERVICE REPAIR, OR THIS LIMITED WARRANTY.
5.2 SEGWAY PARTIES AND SEGWAY DEALERS ARE NOT RESPONSIBLE FOR ANY LOSS OF USE OF A PRODUCT,
ITS COMPONENT PARTS, ACCESSORIES, OR FOR ANY INCONVENIENCE OR OTHER LOSS OR DAMAGE
WHICH MIGHT BE CAUSED FROM ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS, ACCESSORIES,
SERVICE REPAIR, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES YOU MAY HAVE AS A
RESULT OF ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, OR SERVICE REPAIR.
SOME COUNTRIES/STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE
EXTENT THAT IT IS DISALLOWED BY APPLICABLE LAW.
5.3 IN NO EVENT SEGWAY, OTHER SEGWAY PARTIES AND SEGWAY DEALERS’ TOTAL AND AGGREGATE
LIABILITY FOR ALL CLAIMS UNDER ANY AND ALL APPLICABLE LAW OR THEORY, JOINTLY OR SEVERALLY,
ARISING OUT OF OR RELATED TO THE PURCHASE OF THE PRODUCT, USE OF THE PRODUCT, BREACH OF
CONTRACT, TORT S (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEEDS THE DUTY TO REPAIR OR
REPLACE ANY DEFECTIVE PRODUCT, FURTHER SUBJECT TO SEGWAY’S SOLE AND EXCLUSIVE DISCRETION.
IN NO EVENT SHALL BE SEGWAY, OTHER SEGWAY PARTIES AND AND SEGWAY DEALERS BE LIABLE TO ANY
PERSON FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED
DAMAGED ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH THE PURCHASE OF THE
PRODUCT, ANY BREACH OF THIS AGREEMENT OR MANUFACTURER’S DUTIES REGARDLESS OF (A)