User Manual

Frame assembly
Stem
Front fork assembly
Rear wheel
Hub motor assembly
Inclined tube assembly
Controller
Indicator dashboard
Charge port
Brake cable
Folding components
Brake throttle cable
Ambient light
Bell
Intended third Party Beneficiary
THIS LIMITED WARRANTY HEREIN IS THE ONLY EXPRESS WARRANTY APPLICABLE TO PRODUCT AND ITS
COMPONENT PARTS, ACCESSORIES, AND SERVICE REPAIR. SEGWAY AND SEGWAY PARTIES DISCLAIM ALL
OTHER EXPRESS WARRANTIES. SEGWAY AND OTHER SEGWAY PARTIES LIMIT THE DURATION AND REMEDIES OF
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION TO THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF
PERFORMANCE, USAGE OF TRADE OR OTHERWISE, TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
THE FOREGOING LIMITATIONS OR EXCLUSIONS OF WARRANTY SHALL SUBJECT TO ANY MANDATORY LAW THAT
PROHIBITS SUCH EXCLUSION, LIMITATION, RESTRICTION, OR MODIFICATION OF WARRANTY. FOR ANY
WARRANTY THAT MAY APPLY HEREIN ON THE GROUND THAT SUCH WARRANTY IS MANDATED BY LAW AND
CANNOT BE EFFECTIVELY EXCLUDED, RESTRICTED OR MODIFIED BY THE FOREGOING DISCLAIMER, THE
DURATION OF ITS APPLICABILITY SHALL BE THE PERIOD PROVIDED BY THE LIMITED WARRANTY HEREIN OR THAT
REQUIRED BY THE APPLICABLE COUNTRY/STATE LAW, WHICHEVER IS SHORTER. SOME COUNTRIES/STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
2. Limited Warranty Service Process
Segway’s online services are available at http://www.segway.com/support/service-warranties. During your use of
the Product, you believe the Product or its component is defective and/or does not work correctly. PLEASE
IMMEDIATELY STOP USING THE PRODUCT, AND STORE THE PRODUCT PROPERLY. YOUR CONTINUED USE OF THE
PRODUCT UNDER SUCH CIRCUMSTANCE MAY CAUSE SEVERE BODILY INJURY OR EVEN DEATH TO YOU OR THE
OTHERS AND/OR CAUSE PROPERTY DAMAGES. Thereafter, please immediately contact Segway at
[e-mail]. Segway’s technical support personnel are available to assist you online or over the
phone in diagnosing the defect, and if any, and providing further instructions. In the event the warranty services
are required, please prepare for the following materials, including (i) proof of the original purchase of the Product
from Segway Dealers, (ii) the Product’s serial number, and (iii) a description of the defect if applicable. Upon the
verification of your eligibility for the Limited Warranty protection and/or services, you should provide your name,
email address, mailing address, and contact phone number to receive a Return Material Authorization number (the
“RMA”). Segway must receive your defective Product or component thereof within thirty (30) days upon Segway’s
issuance of RMA to you. If a defective Product or component thereof cannot be shipped to Segway, Segway may
direct you to a designated third-party service provider for the warranty services.
You shall be responsible for the cost of shipping and risk of loss and damage that may occur during the shipment from
you to Segway and (ii) from Segway to you. You must include your defective Product or component within the original
or Segway approved packaging, which will be provided at your cost, for shipment of the Product to Segway. You shall
Name of the Component Limited Warranty Period
1 year
Handlebar grips
Foot pad
Front fender
Rear fender
Reflector
Decoration piece
Footboard assembly
Light strips
Kickstand
180 days
90 days
Charger
Battery
Brake
Throttle