User's Manual

Cleaning and Storage
Use a soft, wet cloth to wipe the mainframe clean. Dirt is hard to remove that is can be scrubbed with a toothbrush and
toothpaste, then cleaned with a soft, wet cloth.
NOTE
Do not wash your KickScooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances
may damage the appearance and internal structure of your KickScooter. Do not wash your KickScooter with a power
washer or hose.
WARNING
Make sure the KickScooter is powered OFF, the charge cable is unplugged, and the rubber cap on the charge port is
tightly sealed before cleaning; otherwise you may damage the electronic components.
Store your KickScooter in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight
and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may
reduce battery life.
Replace the Tires
Tires supplied with the product are to be mounted on the wheel by a professional repairer. Removing the wheels is
complicated and incorrect assembly can lead to instability and malfunctions:
– Please contact an authorized repairer if the product is still under manufacturer warranty. You can ask for the list of the
authorized repairers to the customer service available at www.segway.com.
– If the product is no longer under warranty you can contact any specialized repairer of your choice.
– Should you have questions, you can contact customer service available at www.segway.com.
Maintenance and Removal of the Battery
Do not remove the battery. Removing the battery is complicated and can alter its operation: You can contact an
authorized repairer if the product is still under warranty. If it is not, you can contact any specialized repairer of your
choice. You can ask for the list of the authorized repairers to the customer service available. For any further question,
you can contact the customer service.
Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not puncture the
battery. Refer to your local laws and regulations regarding battery recycling and/or disposal.
A well maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid
draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at
its best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F
(-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises.
More details are available in the App.
NOTE
Typically, a fully charged battery should retain power for 120-180 days. A low-power battery should retain power for
30–60 days. Remember to charge the battery after each use. Completely draining the battery may cause permanent
damage to the battery. Electronics inside the battery record the charge-discharge condition of the battery; damage
caused by over-charging or under-charging will not be covered by the Limited Warranty.
WARNING
Do not attempt to disassemble the battery. Do not touch battery contacts. Do not dismantle or puncture the casing.
Keep the battery contacts away from metal objects to prevent short circuit. Risk of fire. No user serviceable parts. Do
not charge or use your battery if it is damaged or see trace of water.
WARNING
Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications) because
low/high temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage
due to slips or falls.
Others
The external flexible cable of this transformer cannot be replaced; if the cord is damaged, the transformer must be
discarded and replaced by a new one. Should you have questions, you can contact customer service available at
www.segway.com.
In case of an accident or breakdown, please contact an authorized repairer if the product is still under warranty. If not,
you can contact any specialized repairer of your choice. You can ask for the list of the authorized repairers from the
customer service available at www.segway.com.
Efforts have been made to simplify wording in the user manual. When an action appears too complicated, you are
advised to contact an authorized or a specialized repairer or customer service.
10 Specifications
Dimensions
Machine
Battery
Motor
Charger
Features
Tire
Brake Light
Length x Width x Height
Payload
Rider
Recommended Age
Required Height
Max. Speed
Typical Range
[1]
Max. Slope
Operating Temperature
Storage Temperature
IP Rating
Duration of Charging
Traversable Terrain
Max. Charging Voltage
Charging Temperature
Nominal Capacity 4000 mAh
Nominal Energy
Battery Management System
Input Voltage
Output Voltage
Output Current
Nominal Voltage
Nominal Power
Output Power
Approx. 36.9 × 15.7 × 40.0 in (936 × 398 × 1015 mm)
66.1–220.5 lbs (30.0–100.0 kg)
Approx. 7.5 miles (12 km)
Approx. 15%
36 V
14–104°F (-10–40°C)
14–122°F (-10–50°C)
42 V
32–104°F (0–40°C)
144 Wh
0.25 kW, 250 W
Over-heating, short circuit, over-current, over-discharge, and
over-charge protection
100–240 V
42 V
1.7 A
0.071 kW, 71 W
14–60 years
4’3”–6’6” (130–200 cm)
IPX4
Approx. 4 h
asphalt/flat pavement
Approx. 12.4 mph (20 km/h)
LED rear light
Riding Modes
Tires
Pedestrian mode, Energy saving mode, Standard mode and
Sport mode
Tire diameter: Ø246±3 mm Cross section width: 58±2 mm
Tread pattern: Twill Inflation-free/filled with foaming PU
Folded: Length x Width x Height
Approx. 40.3 × 8.0 × 8.8 in (1024 × 202 × 223 mm)
[1]
Typical Range: tested while riding under full power, 165.3 lbs (75.0 kg) load, 77°F (25°C), 7.5 mph (12 km/h) on average on pavement.
Product Model
Net Weight
Name
Ninebot KickScooter
Air T15
Approx. 23.2 lbs (10.5 kg)
Item Parameter
17 18