Datasheet
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There is more to a Nilfisk-Advance
product than the guarantee that
cleaning jobs are performed
quickly, effectively and
economically. Our high quality
products are supported by an
equally high quality service
organisation that works to
eliminate downtime and maximise
running-time, ensuring
productivity savings and extended
operating life for the equipment.
Service packages, customised to
meet your specific needs, are
available to secure opti-
mal service support for
your machine.
Nilfisk-Advance’s centrally co-
ordinated service network offers a
wide range of benefits :
• Guaranteed service within 24
hours performed by specially
trained service technicians (Europe)
• Spare parts on hand from the
service technician’s service van
(Europe)
• The option of preventative main-
tenance with fixed service intervals
• Extended machine lifetime
• Minimised risk of downtime and
damage
Training
Thorough and expert training is the
backbone of our service policy.
Properly trained technicians, able
to both repair and carry our
preventative maintenance,
represent the most effective means
of reducing the risk of expensive
breakdowns.
The company’s service training
centre in Italy is a state-of-the-art
facility where our regional trainers,
the technical specialists receive
extensive and in-depth training to
be able to deal with every
conceivable service and break-
down situation.
Our experienced local service staff
undergo regular training sessions
on new and existing products from
these technical specialists. This
training at central facilities is then
supplemented with local and on-
site training. As you can see, our
service staff never stops learning,
and training is therefore an
on-going continuous development.
Customised contracts in
Europe
We offer three different basic types
of service contract. However, since
actual service packages may vary
from country to country, we
recommend that you contact your
local Nilfisk-Advance representative
concerning the available options.
1. Full Service Contract
Offering full maintenance and
service at a known, fixed cost, the
full service contract provides peace
of mind.
By providing regular preventative
maintenance, worn and damaged
parts are repaired and replaced
before the machine breaks down.
Service
Service