Reference Guide (PDF Edition)

Table Of Contents
Error Codes
The following messages and error codes may be displayed if an err
or occurs while the camera is
connected to an FTP server via Ethernet or wireless LAN.
[Wireless Error.]
Error code Solution
Err.11
Confirm that the device to which you are attempting to connect is on.
Check the SSID (
0 792).
Err.12
Confirm that you are using the correct password for the selected SSID.
Confirm that you are using the correct authentication method (0 792).
Err.13
Confirm that the device to which you are attempting to connect is on.
Turn the camera off and then on again.
Err.1F Turn the camera off and then on again.
[TCP/IP Error.]
Error code Solution
Err.21 Check that the TCP/IP address and sub-net mask are correct (0 792).
Err.22 Duplicate TCP/IP address. Choose a different address (0 792).
[PTP/IP Error.]
Error code Solution
Err.41 Turn the camera off and then on again.
383
Troubleshooting Wireless LAN and Ethernet
Connections