User's Manual

168 Troubleshooting
Error Messages
Error messages in the camera display are sometimes
accompanied by indicators in the control panel.
Message
Control
panel
Problem Solution
Shutter release
disabled. Recharge
battery.
—
Battery
exhausted.
• Replace with spare
battery.
• Charge battery.
This battery cannot
be used. It does not
communicate
properly with this
camera. To use the
camera safely,
choose a battery
designated for use
in this camera.
—
Battery info not
available.
• Battery cannot be used.
Contact Nikon-
authorized service
representative.
• Battery level is extremely
low; charge battery.
Battery cannot
supply data to
camera.
Replace third-party
batteries with genuine
Nikon batteries.
No memory card. [–E–]
Camera cannot
detect memory
card.
Turn camera off and
confirm that card is
correctly inserted.
Cannot access this
memory card.
Insert another card.
Card,
Err
(flashes)
Error accessing
memory card.
• Use Nikon-approved
card.
• If error persists after card
has been repeatedly
ejected and reinserted,
card may be damaged.
Contact retailer or
Nikon-authorized
service representative.
Unable to create
new folder.
Delete files or insert new
memory card after
copying important
pictures to computer or
other device.