Reference Manual

396 Troubleshooting
Playback
Sound is not recorded with movies: Microphone off is selected for
Microphone sensitivity in the movie shooting menu.
NEF (RAW) images are not played back: The pictures were taken at image
qualities of NEF+ JPEG.
The camera does not display pictures recorded with other cameras: Pictures
recorded with other makes of camera may not be displayed correctly.
Some photos are not displayed during playback: Select All for Playback folder.
“Tall” (portrait) orientation photos are displayed in “wide” (landscape) orientation:
• Select On for Rotate tall in the playback menu.
• The photos are displayed in image review.
• The camera was pointed up or down when photo was taken.
Pictures cannot be deleted: The pictures are protected. Remove protection.
Pictures cannot be retouched: The picture cannot be edited with this camera.
The camera displays a message stating that the folder contains no images: Select All
for Playback folder.
Pictures cannot be printed: NEF (RAW) and TIFF photos cannot be printed by
direct USB connection. Transfer the photos to a computer and print
them using NX Studio. NEF (RAW) photos can be saved in JPEG format
using the NEF (RAW) processing option in the retouch menu.
Pictures are not displayed on HDMI devices: Confirm that an HDMI cable
(available separately) is connected.
Output to HDMI devices does not function as expected:
• Check that the HDMI cable is correctly connected.
• Select Off for HDMI > Advanced > External recording control in the
setup menu.
• Check again after selecting Reset all settings in the setup menu.