Reference Manual

410 Troubleshooting
Solutions to some common issues are listed below.
Battery/Display
Problems and Solutions
The camera is on but does not respond: Wait for recording to end. If the
problem persists, turn the camera off. If the camera does not turn off,
remove and reinsert the battery. Note that although any data currently
being recorded will be lost, data that have already been recorded will
not be affected by removing the battery.
The camera takes time to turn off: The camera is performing an image sensor
check. Do not remove the battery until the camera has turned off.
The viewfinder or monitor does not turn on:
• Choose a different monitor mode using the monitor mode button.
• Dust, lint, or other foreign matter on the eye sensor may prevent it
functioning normally. Clean the eye sensor with a blower.
The viewfinder is out of focus: Rotate the diopter adjustment control to focus
the viewfinder. If this does not correct the problem, select AF-S, single-
point AF, and the center focus point, and then frame a high-contrast
subject in the center focus point and press the shutter-release button
halfway to focus the camera. With the camera in focus, use the diopter
adjustment control to bring the subject into clear focus in the
viewfinder.
The displays turn off without warning: Choose longer delays for Custom
Setting c3 (Power off delay).