Reference Manual (complete instructions)
194
Technical Notes
Troubleshooting
The camera
cannot focus.
• The subject is too close. Try shooting using the Scene auto
selector or Close-up scene mode, or the macro close-up
focus mode.
• Incorrect focus mode setting. Check or change the setting.
• The subject is hard to focus on.
• Set AF assist in the setup menu to Auto.
• Subject is not in focus area when the shutter-release button
is pressed halfway.
• The focus mode is set to E (manual focus).
• Turn the camera off and then on again.
38, 42,
43, 60,
67
66
76
116,
168
22, 141
66, 68
–
Colored stripes
appear on the
screen when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
The colored stripes will not appear in captured images or
recorded movies. However, when using Continuous H: 120
fps or HS 480/4×, the colored stripes may be seen in the
captured images and recorded movies.
–
Images are
blurred.
• Use the flash.
• Enable vibration reduction.
• Use a tripod to stabilize the camera (using the self-timer at
the same time is more effective).
23, 61
154,
167
64
Bright specks
appear in images
captured with flash.
Flash is reflecting off particles in air. Lower the flash. 23, 61
Flash does not
fire.
• A shooting mode where the flash cannot fire is selected.
• A function that restricts the flash is enabled.
78
80
Digital zoom
cannot be used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used with certain shooting modes
or when using certain settings in other functions.
116,
168
83, 168
Image size not
available.
• A function that restricts the Image size option is enabled.
• When the scene mode is set to Easy panorama, the image
size is fixed.
80
49
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes and settings, even when On is selected.
80,
116,
169
AF-assist
illuminator does
not light.
Off
is selected for the
AF assist
option in the setup menu. AF-assist
illuminator may not light depending on the position of the focus area
or the current scene mode, even when
Auto
is selected.
116,
168
Problem Cause/Solution
A