Reference Manual

183
If there is a problem
Troubleshooting
Smart devices, SnapBridge app
S
ee “
Connecting to a smart device (SnapBridge) (page 164)” and the SnapBridge
online help (https://nik
onimglib.com/snbr/onlinehelp/en/index.html).
Cannot select [Connect to smart device].
Cannot pair with a smart device using [Connect to smart
device].
• Use a suciently char
ged battery.
• Insert a memory card with sucient free space into the camera.
• Disconnect the HDMI cable or USB cable.
• Set the following in the camera settings menu
[N
etwork menu (page 130)].
• - [Airplane mode]: [O]
- [Bluetooth]
[C
onnection]: [Enable]
• Enable Bluetooth on the smart device.
Paired smart devices are not connected through Bluetooth
automatically.
• Set the following in the camera settings menu [Network menu (page 130)].
• - [Airplane mode]: [O]
- [Bluetooth] [Connection]: [Enable]
• If the camera is paired with multiple smart devices, select the smart device you
want to connect in the camera settings menu [Network menu (page 130)]
[Bluetooth] [Paired devices].
• If multiple cameras are registered in the SnapBridge app, switch to the camera you
want to connect using the SnapBridge app.
Cannot upload images to a smart device that is connected with
the SnapBridge app.
• You can upload automatically through the auto link feature only when connected
thr
ough Bluetooth. To upload automatically, set the following.
• - Camera settings menu
[N
etwork menu (page 130)]
[S
end while
shooting]
[S
till images]: [On]
-
SnapBridge app
tab [A
uto link]
[A
uto download]: Enable
- If the camera settings menu
[N
etwork menu (page 130)]
[Bluet
ooth]
[S
end while o] is set to [O], change the setting to [On] or turn on the
camera.