Reference Manual

177
If there is a problem
Troubleshooting
[Date stamp] not available.
The camera clock has not been set. Set the date and time in [Dat
e and time (page
135)].
Screen for setting date and time is displayed when the camera
is turned on.
The camera settings reset.
The clock battery is exhausted; all settings were restored to their default values.
C
ongure the camera settings again.
The internal clock battery is used to power the camera clock and to retain certain
settings. Charging time of the clock battery takes about 10 hours when you insert the
battery into the camera or connect the AC adapter (available separately) to the
camera, and the clock battery operates for several days even after the camera battery
is removed.
Cannot select [Format card] or [Format memory].
• You cannot format while image lock is set. Remove image lock.
Restricting image deletion (image lock) (page 47)
•
You may not be able to select this setting while a wireless connection is
established. Cancel the wireless connection.
Some menu options are not displayed.
Some options are not displayed depending on the [V
ariety menu (page 136)]
settings. Change the settings.
The camera makes sound.
Depending on the settings, the camera may produce an audible focusing sound.
Shooting
C
annot switch to shooting mode.
Disconnect the HDMI cable or USB cable.
Cannot take pictures or record movies.
•
When the camera is in playback mode
, press the
(shooting/playback mode)
butt
on, shutter-release button, or
( ) button.
The camera body (page 21)