Reference Manual

176
If there is a problem
Troubleshooting
The camera is connected to a TV or computer.
The camera is shooting while [Choose a style] is set to [Shoot at intervals].
The camera is shooting while [Choose a style] is set to [Add light trails].
The camera becomes hot.
The camera may become hot when used for an extended period of time such as to
shoot mo
vies, or when used in a hot environment; this is not a malfunction.
The battery inserted in the camera cannot be charged.
C
onrm all connections.
Charging the battery (page 36)
The camera may not charge when connected to a computer for any of the reasons
described below.
- [Charge by computer (page 148)] is set to [O].
- If the camera is turned o, charging stops.
- Battery charging is not possible if the camera’s display language and date and
time have not been set, or the date and time were reset after the camera’s clock
battery was exhausted. Use the Charging AC Adapter to charge the battery.
- Battery charging may stop when the computer enters sleep mode.
- Depending on the computer specications, settings, and status, battery
charging may not be possible.
The monitor is hard to see.
Adjust the [Brigh
tness (page 137)].
The surroundings are too bright. Move to a darker place.
ashes on the scr
een.
The camera clock has not been set. Set the date and time in [Dat
e and time
(page 135)].
If the camera clock has not been set, images and movies saved before the clock is
set are dated “00/00/0000 00:00” and “01/01/2019 00:00” respectively. The shooting
date and time is not displayed during playback.
Date and time of recording are not correct.
Set the date and time in [Dat
e and time (page 135)]. The camera clock is not as
accurate as ordinary watches or clocks. Periodically compare the time of the camera
clock with that of a more accurate timepiece and reset as required.