Reference Manual

205
Technical Notes
Troubleshooting
External Device Issues
Cannot zoom in
on image.
• Playback zoom cannot be used with movies.
• This camera may not be able to zoom in on images captured
with another make or model of digital camera.
• When zooming in on a small-sized image, the magnification
rate shown on the screen may differ from the actual
magnification rate of the image.
–
Cannot edit
image.
• Some images cannot be edited. Images that have already
been edited may not be edited again.
• There is not enough free space on the memory card.
•
This camera is unable to edit images captured with other cameras.
• Editing functions used for images are not available for movies.
43, 83,
122
–
–
–
Cannot rotate
image.
This camera cannot rotate images captured with another
make or model of digital camera.
–
Problem Cause/Solution
A
Cannot
establish a
wireless
connection
with a smart
device.
1
• When establishing a wireless connection for the first time,
follow the instructions in the included “SnapBridge
Connection Guide” and connect.
• If a wireless connection is established, perform the following
operations.
- Turn the camera off and then on again.
- Restart the SnapBridge app.
- Cancel the connection and then establish a connection again.
• Check the Network menu settings on the camera.
-Set Airplane mode to Off.
-Set Bluetooth M Connection to Enable.
• If the camera is registered with two or more smart devices,
select the smart device you want to connect in Network
menu M Bluetooth M Paired devices in the camera. If
two or more cameras are registered in the SnapBridge app,
switch the connection on the app.
• Use a sufficiently charged battery to prevent the camera
from turning off unexpectedly.
• Insert a memory card with sufficient free space into the
camera.
• Disconnect the HDMI cable or USB cable.
• Enable Bluetooth, Wi-Fi, and the location data functions on
the smart device.
• In the A tab of the SnapBridge app M Auto link options
M turn on Auto link. If it is off, Download pictures and
Remote photography can be used, but images cannot be
downloaded automatically.
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161
162
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16
103
–
–
Problem Cause/Solution
A