B21 Remembrance Printer User Manual CONTENTS 1. Packing list 2. Component description 3. Charging issue 4. Indicator description 5. Settings 6. Consumables installation 7. Printing cleaning 8. Troubleshooting guide 9. Warnings 10. Notes 11. Software download 12.
Packing list 1. One printer 2. One USB TYPE-C cable 3. One user manual (including instructions, warranties and certificate) 02 Component description 03 Charging Issue Plug in the power adapter and USB TYPE-C cable. It is suggested to use 5V/2A power adapter Consumers shall use the power adapter that has obtained China Compulsory Certification (CCC) and met the standard requirements.
04 Indicator description Indicators Status Description Flashing White light Firmware updating or other temporary status White light Steady light Turning on the machine Green light Slow flashing Charging finished Green light Flashing Printing Green light Steady light Red light Flashing Bluetooth connected Malfunctions including but not limited to cover open, lack of paper, etc. Red light Buzzer Steady light Charging Buzzing It happens when turning on and off the printer.
‘Lack of paper’ and ‘Cover open’ detection ‘Lack of paper’ and ‘Cover open’ status can be detected by the printer. In either situation, the printer does not response. 5. Low battery detection The printer has low power detection and protection functions. When the printer is low on battery, it will shut down automatically. 6 Bluetooth connection When the Bluetooth is connected, the mobile App will show corresponding indication.
06 Consumables installation Step 1: Peel off the seal. Step 2: Press down the lever to open the cover.
Step4: Load the paper and make the printing side face the print head. Step5: After loading the paper, the plates must be fixed to avoid printing distortion. Close the cover with some paper left outside the cutter. Note: If the paper is reversely laid, the printer will not response.
07 Cleaning issue . If any problem below arises, please clean some parts inside the printer: 1. Blurry printing 2. Loud noise when feeding and back feeding the paper 3. There is glue residue or dust sticking to the roll.
Cleaning procedures: 1. Turn off the printer 2. Wait the print head to cool off completely if printing job just finished. Open the cover to find the print head (see the picture); 3. Roll the platen and clean the dust or smudge on it with alcohol cotton ball (drained); 4. Clean the dust or smudge on the print head with alcohol cotton ball (drained) or an exclusive printer cleaning pen (needs to be purchased). 5. wait 5-10 minutes so that the alcohol has been volatilized before closing the cover.
3 Paper feeding or printing job cannot be stopped until 200mm paper is delivered with the failure of paper positioning. If no paper gap is detected after 200 mm paper is delivered, there are three possibilities as follows: Please confirm the correct type of label is chosen in the App. The printer supports “Crack label” “Black mark label” and “Continuous label”. 2)When the cracking noise arises, the printer paper is used up. Please refill.
(1)Warnings 1. Power off the printer immediately when it malfunctions. 2. There are complex circuits and devices inside the printer, please do not disassemble it. Otherwise, short circuit or electrolyte penetration will be caused. If eyes contact with electrolyte accidentally, flush eye(s) with clean, flowing water and go to the hospital. 3. Charge the battery in a cool and airy place.
5. Do not use the printer where there are inflammable substances like gas stations and fuel warehouses. Caution 1. Safely keep this product and its accessories away from children to prevent danger. 2. Do not disassemble the printer by yourself; do not open the cover during printing; after printing, the print head is still hot, do not touch it to avoid burns. 3. Charge the printer and power adapter in a well-ventilated place. 4. Please wipe the printer gently with a clean, soft cloth.
(3)Please click “Tutorial”at the right top corner to watch the tutorial videos on printer functions.
Warranties 1. From the date of purchase, the print head of this printer is guaranteed for 3 months, other parts are guaranteed for 12 months. 2 3 Fees will apply outside the warranty period. In this case, if repair service is needed, please contact the after-sales service center for repair parts at additional costs. 4 Warranty services are not available during the warranty period if: 1. )Damage caused by accidents, overuse, misuse or use of other consumables instead of NiiMbot products. 2.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Factory inspection: Customer service: 400-991-8305