User's Manual

Troubleshooting
Problems
Possible
Cause Description
No reaction
upon operation
The Positions are
not fully setup.
Press ^/ v on Remote to operate the shade and check if
the shade LED blinks green and th
e shade works normally.
If not, the shade positions might not be fully set up for
full functionality, please refer to Section “Setup &
Operation” to Setup positions.
IMPORTANT! Top and Bottom positions must be setup
for full function of the shades.
IMPORTANT! Top, Bottom and Vane Open positions
must be setup for full function of the Perfect Sheer
shades.
Other Problems
Re-power ON：Hold the shade button for 3 seconds to
power ON/OFF the shade
Hardware reboot：Hold the shade button for 10
seconds until the red light illuminates and the shade will
reboot.
If the problem still exists, please contact your dealer for
further assistance.
Positions shift
Abnormal power
failure
Abnormal power failure may cause a shift of positions,
please refer to Section
“Setup & Operation” to Setup new
positions.
Others
Please contact your dealer for further assistance.