User's Manual

Troubleshooting
Problems
Possible
Cause Description
No reaction
upon operation
No Signal
Operate the shade by a Remote and check the LED
indicator on the shade.
Green light blinks：The shade receives signal normally.
Red light blinks：Low battery / Over temperature limit
Red/Green light blinks：Other problems
No light：Not receiving signal / Not paired with a
Remote / The shade is powered OFF.
Low battery of
Remote
Please check the Remote LED illuminates and works
normally, or replace new batteries.
Low battery of
Shade
Please use Power Charger to charge the shade.
The shade is not
paired with the
Remote
Hold a Group button and check if the shade goes up and
down to indicate it is assigned to the group.
If the shade is not paired to any group, please refer to
Section “Setup & Operation”.
Over
Temperature
Protection
The shade might be overheated when the LED indicator
on shade blinks red during operation.
Please wait at least 30 minutes and operate the shade
again. Please refer to the Specification for applicable
operating temperature.