User Manual

11
Just in case, here are
some quick tips:
If this happens: Try this:
Green light goes out on 1. Pick up the Meter and move it.
your Personal Meter 2. If picking up the Meter and moving it does
not work, the battery probably needs to be
recharged. Charge it by putting it in its
Recharger.
No messages appear on the 1. Make sure the Recharger is plugged in.
Recharger 2. If the Recharger is plugged into a wall
outlet that is connected to a light switch,
make sure the switch is turned ON.
The message “Please check Your Collector may be unplugged. Check to
your Collector” appears on make sure it is plugged in and the green light
your Recharger is on.
The green light on the The phone line may be disconnected from the
Collector is flashing Collector or the wall jack. Check to make sure
the phone line is securely plugged into the
back of the Collector and at the wall jack.
Numbers appear counting The Recharger is getting new instructions
up on the Recharger display loaded from the Collector. Wait 10 minutes
and the normal messages should appear on
the Recharger.
If you need further help, please call your Arbitron Ratings representative.
Quick troubleshooting guide